Field executive Work, Jobs in Uxbridge, Gtl (with Salaries)

Administrator - Program & Project Management
HCLTech —London
- PMP
- Analysis skills
- Communication skills
5d
Customer Experience Executive
BYD Europe —Uxbridge
- Microsoft Powerpoint
- CRM software
- Data analysis skills
Business Development Executive
Coach Travel Group —Reading
- £40,000 - £43,000 a year
- Full-time
- Hybrid work
- CRM software
- Salesforce
- Research
Quick apply
10d
Entry-Level Account Executive (HF1352589)
Flourish —Hemel Hempstead
- £30,000 - £45,000 a year
- Full-time
Quick apply
Head of Sustainability – Windsor, Rural and Coastal
The Crown Estate —Windsor
- Travel
- Organisational skills
- Communication skills
11d
Operations Executive
Retail Active —Winnersh
- £25,000 - £29,000 a year
- Full-time
- Data entry
- Organisational skills
- IT
- Annual leave
- Employee discount
Field Sales Executive
Charity Link —High Wycombe
- £26,400 - £55,000 a year
- Full-time
- Communication skills
- Annual leave
- Employee discount
Quick apply
Field Sales Executive - Heineken UK - South Essex & East London
Acosta —East London
- £26,780 - £29,468 a year
- Full-time
- Annual leave
- Employee assistance programme
6d
Retail Planning Executive
Allwyn UK —Watford
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
13d
Sales and Customer Service Representative
Angel Marketing Ltd —Uxbridge
- Weekend availability
- Customer service
- No experience needed
- Driving
- Free parking
- Flexible schedule
Quick apply
3d
Entry-Level Account Executive (HF1352592)
Flourish —Stanmore
- £30,000 - £45,000 a year
- Full-time
Quick apply
Strategy & Operations Manager, Customer Experience
Deliveroo —London
- Full-time
- Hybrid work
- Data analysis skills
- SQL
- Communication skills
- Annual leave
3d
Field Account Executive (Dorset & Southampton)
Just Eat Takeaway.com —London
- Full-time
- Sales
- Communication skills
- Flexitime
- Employee discount
Communications Executive (FTC 1 year) f/m/d
Awin —London
- Hybrid work
- Communication skills
Field Sales Executive
CPM UK —London
- £32,000 a year
- Full-time
- POS
Quick apply
Marketing Executive, UK & Europe
South Australian Tourism Commission —London
- £42,000 - £47,000 a year
- Full-time
- English
- Project management
- Travel
- Bereavement leave
- Sick pay
Quick apply
Executive Assistant / Office Manager UK&I
Eaton —Slough
- Microsoft Outlook
- Computer literacy
- Databases
Associate Territory Manager (ADC) Field based North
Abbott Laboratories —Maidenhead
- Full-time
- Organisational skills
- Communication skills
Business Development
URBAN LAND INSTITUTE —London
- Hybrid work
- Business development
Quick apply
Sales Executive
CPM UK —Wembley
- £30,121.60 a year
- Full-time
Quick apply

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field executive jobs near uxbridge, gtl

Administrator - Program & Project Management

HCLTech -
London

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Job details

5 days ago

Qualifications

ITIL Certification
Resource allocation planning
PMP
Procurement
Mentoring junior staff
IT service management
Ticket management
Microsoft Office Suite
Technical support
Analysis skills
Quality assurance
Supply chain management
Ticket management systems
Project management methodology
Customer support
Customer interaction
Root cause analysis
Communication skills
Internal quality assurance

Full job description

City Of London, England
Job Summary
The Project Executive in Support & Operations plays a critical role in ensuring exceptional customer service and operational efficiency. This position is responsible for independently resolving service tickets, providing on-call support, and conducting root cause analyses to enhance customer satisfaction while adhering to quality standards and regulatory requirements.
Key Responsibilities
1. Ensure adherence to quality standards, regulatory requirements, and company policies while managing support operations and project execution.
2. Provide effective on-call support for escalated issues, conducting thorough root cause analyses to identify and resolve underlying problems.
3. Manage knowledge base updates and contribute to value-adding activities, including training new team members and coaching analysts to improve team performance.
4. Independently resolve service tickets within the agreed Service Level Agreements (SLA) for ticket volume and response time, ensuring timely resolutions.
5. Foster a positive customer experience by aiming for First Call Resolution and minimizing rejected resolutions or reopened cases, thereby enhancing overall customer satisfaction (CSAT).
6. Strong understanding of project management principles and methodologies in a support context.
7. Proficiency in DMO tools and technologies for effective ticket management and operational support.
8. Excellent analytical and problem-solving skills to conduct root cause analysis and drive continuous improvement.
9. Familiarity with customer service best practices and a commitment to delivering an exceptional customer experience.
10. Involve in customer financial deliverables & operational hygiene including onboarding & Offboarding, Life cycle management of Projects/Customer.
11. Enabling Internal and external financial audits conducted on the module including historical cases.
Skill Requirements
1. Strong understanding of project management principles and methodologies in a support context.
2. Proficiency in DMO tools and technologies for effective ticket management and operational support.
3. Excellent analytical and problem-solving skills to conduct root cause analysis and drive continuous improvement.
4. Familiarity with customer service best practices and a commitment to delivering an exceptional customer experience.
5. Resource Management System to perform allocation & Delimitation of resources.
6. Recruitment Requisition tools & Process.
7. Proficiency Required in Procurement process such as Lifecycle management of a Project, Customer Onboarding & Offboarding, Billing management Systems & process, Customer service best practices and commitment to exceptional delivery.
8. Basic is needed in MIS reporting, Audit & quality management, Stakeholder & SLA Management.
9. Understand the contracting terminology for Field Services in the IT Infra domain.

Other Requirements
1. Optional But Valuable Certifications: Project Management Professional (Pmp), Itil Foundation, Or Similar.
2. MS Office knowledge
3. Excellent Communication Skill & Analytical skills
4. Understanding of current IT Project Methodologies
5. Supply Chain management function for an IT Infrastructure services Provider Company
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Refine Your Search

field executive jobs in uxbridge, gtl

Administrator - Program & Project Management

Customer Experience Executive

Business Development Executive

Entry-Level Account Executive (HF1352589)

Head of Sustainability – Windsor, Rural and Coastal

Operations Executive

Field Sales Executive

Field Sales Executive - Heineken UK - South Essex & East London

Retail Planning Executive

Sales and Customer Service Representative

Entry-Level Account Executive (HF1352592)

Strategy & Operations Manager, Customer Experience

Field Account Executive (Dorset & Southampton)

Communications Executive (FTC 1 year) f/m/d

Field Sales Executive

Marketing Executive, UK & Europe

Executive Assistant / Office Manager UK&I

Associate Territory Manager (ADC) Field based North

Business Development

Sales Executive

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