Senior general manager Work, Jobs in Uxbridge Ub8 (with Salaries)

Duty Manager
Stoke Park Ltd —Slough
- Up to £52,000 a year
- Full-time
- Hotel
- Supervising experience
- Human resources
- Free parking
- Sick pay
Quick apply
14d
HSEQ Business Partner – Cadent Gas
JN Civils Ltd —Uxbridge
- £47,000 a year
- Full-time
- Driving
- Contracts
- Construction experience
Quick apply
9d
General Manager
ABM UK —London
- £82,000 - £90,000 a year
- Full-time
- Leadership
- Communication skills
- Employee discount
Quick apply
Senior Casework Manager
Ministry of Justice —Croydon
- £40,693 - £50,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Annual leave
12d
Senior Product Manager
Bunch —London
- £100,000 a year
- Full-time
- Hybrid work
- Master's degree
- Analysis skills
- No degree
Quick apply
Senior Consultant
VFS SPV Ltd —London
- £55,000 - £75,000 a year
- Full-time
- Engineering
- English
- Master's degree
- Free parking
Quick apply
Senior Accountant
BYD Europe —Uxbridge
- Full-time
- Analysis skills
- Bachelor's degree
- Accounting
Delivery Manager
HM Courts & Tribunal Service —Watford
- £40,001 - £50,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Leadership
- Annual leave
- Employee discount
7d
Senior General Foreman
SCS Railways —London
- In-person
6d
Senior Operations Manager, Artificial General Intelligence Data Services
Evi Technologies Limited —London
- Full-time
- Microsoft Excel
- Engineering
- Data analysis skills
6d
Senior Global Trade Compliance Manager
John Crane —Slough
- Full-time
- Analysis skills
- Bachelor's degree
- Business
Quick apply
Senior product manager
SECCL —London
- £75,000 - £90,000 a year
- Full-time
- Hybrid work
- Bar
- APIs
- Employee discount
Regional Airports Manager Eastern Europe
British Airways —Heathrow
- Full-time
- Bachelor's degree
- Travel
- Leadership
17h
Continuous Improvement Manager
GXO Logistics —Greenford
- Up to £55,000 a year
- Full-time
- Annual leave
- Employee discount
6d
Deputy Manager
Signature Senior Lifestyle —Reigate
- £62,000 - £65,000 a year
- Management
- Nursing home
- Travel
- Annual leave
- Employee assistance programme
National Contract Manager
Atlas Workplace Services —Guildford
- £63,000 - £65,000 a year
- Travel
- Contracts
- Leadership
Quick apply
6d
Senior Business Manager
DMC Healthcare —London
- £60,000 - £65,000 a year
- Full-time
- Management
- GP surgery experience
- Microsoft Office
- Annual leave
Quick apply
Senior Property Manager
CompassRock International —Croydon
- £70,000 - £80,000 a year
- Management
- Bachelor's degree
- Team management
- Annual leave
- Sick pay
Quick apply
2d
Senior Brand Manager
Saputo Inc. —Weybridge
- Full-time
- Hybrid work
- In-person
- Free parking
- Work from home
Guest Manager
QVC —West London
- Full-time
- Hybrid work
- Team management
- Leadership
- Annual leave
- Employee assistance programme
12d

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Duty Manager

Stoke Park Ltd
Slough

Quick apply

Job details

Permanent | Full-time | Fixed term contract
Up to £52,000 a year
14 days ago

Benefits

Free parking
Company pension
Sick pay
On-site parking

Qualifications

Supervising experience
Human resources
Guest services
Leadership
Hotel experience

Full job description

Job Overview:

The Duty Manager is responsible for overseeing the hotel’s day-to-day operations during assigned shifts, acting as the senior operational presence on property. Reporting to the Front Office Manager, the role ensures seamless guest experience delivery, operational efficiency, and effective interdepartmental coordination in line with Stoke Park’s five-star luxury standards.

The Duty Manager serves as a key point of escalation for guests and departments, managing service recovery, operational challenges, and team leadership across Front Office and wider hotel operations. They represent hotel management on shift, ensuring standards, safety, and service excellence are consistently upheld.

Key Responsibilities

Guest Experience & Service Excellence

Act as the senior point of contact for guests during assigned shifts, ensuring a warm, professional, and personalised experience.
Proactively monitor guest journey touchpoints (arrival, stay, departure) and intervene to enhance satisfaction and resolve concerns.
Manage guest feedback, complaints, and service recovery efficiently and empathetically, ensuring brand reputation and guest loyalty.
Maintain a highly visible presence in the lobby and guest-facing areas during peak periods.

Operational Management

Oversee the smooth running of daily hotel operations, with particular focus on Front Office, Concierge, Porters, Valet, and Guest Services.
Ensure effective communication and coordination between departments including Housekeeping, Engineering, Spa, F&B, and Security.
Support room allocation decisions, upgrades, VIP arrangements, and late check-outs in line with operational priorities.
Monitor occupancy levels, arrivals, departures, and special events to ensure operational readiness.
Deputise for the Front Office Manager when required, ensuring continuity of leadership and standards.

Team Leadership & Support

Supervise Front Office Supervisors and Assistants on shift, providing guidance, direction, and support.
Lead by example, reinforcing Stoke Park’s culture, grooming standards, and service ethos.
Deliver shift briefings and ensure clear communication of priorities, guest expectations, and operational updates.
Support training, coaching, and performance management at operational level, escalating issues to the FOM where appropriate.

Revenue Protection & Compliance

Ensure accurate handling of guest accounts, billing instructions, cash, and deposits in line with procedures.
Protect room and ancillary revenue through operational diligence and guest engagement.
Support night audit handovers and ensure any discrepancies or incidents are communicated appropriately.
Ensure GDPR compliance and confidentiality of all guest information.

Health, Safety & Security

Act as the responsible manager on duty for health & safety, fire safety, and emergency procedures.
Respond effectively to incidents, emergencies, or security concerns, following company protocols.
Ensure all team members on shift adhere to safety, security, and evacuation procedures.

General Responsibilities

Adhere at all times to Stoke Park policies and procedures, including those relating to health & safety, security, fire, first aid, and emergency response.
Ensure compliance with the Employee Handbook and all departmental standards and notices.
Be flexible to cover duty management requirements across different operational areas as required by the business.
Undertake any other reasonable duties in line with the responsibilities of the role as directed by the Front Office Manager or senior management.

Notes:

This job description outlines the key responsibilities, objectives and scope of the role as it currently stands. It is not an exhaustive list, and the postholder may be required to carry out other duties as reasonably required, including duties of a similar or related nature, in line with the needs of the business.

Hours/Week: 48 Hours – May include weekend and bank holidays.

Job Types: Full-time, Permanent, Fixed term contract

Pay: Up to £52,000.00 per year

Benefits:

Company pension
Free parking
On-site parking
Sick pay

Ability to commute/relocate:

Slough SL2 4PG: reliably commute or plan to relocate before starting work (required)

Experience:

5‑star luxury hotel: 5 years (required)

Work Location: In person

Quick apply

Refine Your Search

senior general manager jobs in uxbridge ub8

Duty Manager

HSEQ Business Partner – Cadent Gas

General Manager

Senior Casework Manager

Senior Product Manager

Senior Consultant

Senior Accountant

Delivery Manager

Senior General Foreman

Senior Operations Manager, Artificial General Intelligence Data Services

Senior Global Trade Compliance Manager

Senior product manager

Regional Airports Manager Eastern Europe

Continuous Improvement Manager

Deputy Manager

National Contract Manager

Senior Business Manager

Senior Property Manager

Senior Brand Manager

Guest Manager

I want to receive the latest job alerts for senior general manager in uxbridge ub8

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