General manager Work, Jobs in Valence (with Salaries)

General Manager
Camp Beaumont —Chelmsford
- £45,000 - £60,000 a year
- Weekend availability
- Organisational skills
- Leadership
- Communication skills
General Manager
Jobs In. Fitness —Billericay
- £45,000 - £50,000 a year
- Full-time
- Sales
- Business development
- Continuous improvement
Quick apply
Area General Manager
Holiday Inn Rochester Chatham —Chatham
- From £63,000 a year
- Full-time
- Hotel
- Travel
- Training & development
- Employee assistance programme
- Employee discount
Quick apply
General Manager
CH&CO —London
- £65,000 a year
- Weekend availability
- Microsoft Office
- Hotel
- Leadership
13d
General Manager
Cosy Club Chelmsford —Chelmsford
- £45,000 - £50,000 a year
- Full-time
- Customer service
Quick apply
General Manager - Mon to Fri
Lexington Catering —London
- £65,000 - £75,000 a year
- Full-time
- Customer service
- Recruiting
- Budgeting
Quick apply
3d
General Manager
Aramark —Maidstone
- £44,000 a year
- Weekend availability
- Hospitality
- Customer service
- Team management
- Annual leave
9d
Cluster General Manager
iQ Student Accomodation —Kingston upon Thames
- £43,000 - £47,000 a year
- Full-time
- Hotel
- Continuous improvement
- Team management
- Annual leave
General Manager
Virgin Active —London
- Budgeting
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
General Manager
TeamSport —Basildon
- Weekend availability
- Recruiting
- Training & development
- Leadership
9d
General Manager
Vector Global Limited —London
- £60,000 - £89,999 a year
- Full-time
- Data analysis skills
- Business
- Leadership
Quick apply
General Manager
Master Bao —London
- £43,000 - £47,000 a year
- Full-time
- Hospitality
- Sales
- Customer service
- Employee discount
Quick apply
14d
General Manager
Pret Chelmsford —Chelmsford
- £39,000 - £42,000 a year
- Full-time
- Sales
- Customer service
- Recruiting
Quick apply
13d
General Manager
ABM UK —London
- Full-time
- Business development
- Team management
- Recruiting
- Employee discount
Quick apply
General Manager
BaxterStorey UK —London
- Up to £55,000 a year
- Full-time
- Budgeting
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
8d
General Manager / COO
Registered Address —London
- £45,000 a year
- Full-time
- Writing skills
- English
- Microsoft Office
General Manager
BaxterStorey —London
- Up to £55,000 a year
- Day shift
- Budgeting
- Communication skills
- Employee assistance programme
- Employee discount
7d
General Manager
Home Hospitality —London
- £75,000 a year
- Full-time
- Restaurant management
- Team management
- Leadership
Quick apply
1d
Director of Operations
Jobs In. Fitness —London
- Up to £80,000 a year
- Full-time
- Hospitality
- Continuous improvement
- Team management
Quick apply
2d
General Manager
Places for People —Kingston upon Thames
- £53,000 - £55,000 a year
- Hospitality
- Employee discount
3d

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General Manager

Camp Beaumont -
Chelmsford

Apply Now

Job details

Full-time
£45,000 - £60,000 a year

Qualifications

Venue and attractions experience
Ticket sales
Cost control
Performance management
Food safety and hygiene regulations
Organisational skills
Customer interaction
Leadership
Team motivation leadership
Communication skills
Hospitality management

Full job description

Job Description: General Manager

Organisation: Marsh Farm
Reports to: Parks Director
Direct Reports: Duty Managers, Department Heads (Retail, Food & Beverage, Operations, Events & Entertainment, all team)

Purpose of the Role

The General Manager is responsible for the day-to-day leadership, operational delivery, and site performance of Marsh Farm. Reporting to the Parks Director, the GM ensures that agreed commercial strategies (The Budget), standards, and plans are executed consistently on site, delivering a safe, welcoming, and high-quality visitor experience.

This is a highly visible, hands-on role. The General Manager leads from the front, sets standards through action, and takes ownership of operational performance, people leadership, and guest experience. The role is not desk-based; it requires regular presence on the floor, walking the customer journey, supporting teams, and intervening immediately when standards slip.

Key Responsibilities

Operational Leadership & Site Standards

Take full responsibility for the day-to-day operation of Marsh Farm, ensuring all areas are safe, clean, compliant, and guest-ready.

Maintain a strong on-site presence, particularly during peak trading periods, events, and weekends.

Lead by example by walking the customer journey, identifying issues, and ensuring immediate corrective action is taken.

Ensure all departments consistently deliver agreed brand standards, service levels, and presentation expectations.

Act decisively when standards, behaviours, or performance fall below expectation.

Commercial Delivery & Performance

Deliver the commercial plans and targets (The Budget) including revenue, Spend Per Head (SPH), and cost control.

Actively drive ticket sales, retail, food & beverage performance, events income, and membership conversions on site.

Ensure shop areas are fully stocked, priced correctly, and presented to maximise sales.

Work with teams to improve upselling, suggestive selling, and guest engagement in a natural, customer-first way.

Monitor daily performance and respond quickly to underperformance.

People Leadership & Culture

Lead, motivate, and develop Duty Managers and department leaders, setting clear expectations and standards.

Ensure teams are well trained, well deployed, and fully understand their roles and responsibilities.

Address poor attitudes, behaviours, or performance promptly and fairly, escalating issues where necessary.

Build a positive, accountable culture where standards matter and everyone takes pride in the site.

Support recruitment, onboarding, and ongoing development of the team.

Customer Experience

Champion a consistent, welcoming, and engaging customer experience across the site.

Ensure staff follow agreed service standards, including greetings, engagement, and problem resolution.

Review guest feedback and complaints, taking ownership of improvements and preventing repeat issues.

Ensure first impressions (car park, entrance, toilets) and last impressions are consistently positive.

Health, Safety & Compliance

Ensure full compliance with health & safety legislation, food safety standards, animal welfare requirements, and licensing conditions.

Ensure risk assessments, checks, logs, and SOPs are completed accurately and on time.

Act immediately on any safety or compliance concerns.

Communication, Reporting & Accountability

Report regularly to the Parks Director on site performance, challenges, and opportunities and solutions.

Participate fully in weekly performance reviews, operational meetings, and planning sessions.

Provide honest, timely updates and take ownership of actions agreed.

Support the site by implementing changes quickly and consistently.

Skills & Experience

Proven experience managing operations in a leisure, attraction, hospitality, retail, or visitor-focused environment.

Strong people leadership skills with experience managing managers and frontline teams.

Commercial awareness with an understanding of revenue drivers, cost control, and SPH.

Confident decision-maker with the ability to act quickly under pressure.

Strong organisational and communication skills.

Personal Attributes

Highly visible, hands-on leader who sets standards by example.

Customer-focused with strong attention to detail.

Accountable, resilient, and solutions focused.

Comfortable being challenged and holding others to account.

Proud ambassador for Marsh Farm and its values.

Due to the nature of this role being in hospitality you will be required to work some weekends.

Please forward your CV to [email protected]

Overview

Role

Operations
Salary

£45,000-£60,000
Type

Full Time
Location

Chelmsford

Apply Now

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