Service leader Work, Jobs in Waddon, Gtl (with Salaries)

Guest Service Manager
Holiday Inn Express London-Croydon —Croydon
- £28,100 a year
- Full-time
- Hotel
- Supervising experience
- Front desk
- Employee discount
Quick apply
8d
Customer Assistance Coordinator - Home Assistance
Allianz Partners —Croydon
- From £29,000 a year
- Weekend availability
- Customer service
- Organisational skills
- Financial services
- Store discount
- Health & wellbeing programme
Quick apply
Receptionist Admin and Attendance Officer
Oasis Community Learning —Croydon
- £28,221 - £29,025 a year
- Full-time
- Microsoft Office
- Front desk
- Communication skills
12d
Administrator
Elis —Merton
- Call to connect
- Microsoft Word
- Computer literacy
- Administrative experience
- Employee assistance programme
Quick apply
Assistant Branch Manager
Travis Perkins —Croydon
- Customer service
- Negotiation
Quick apply
Service Team Leader
Rentokil Initial Group —Croydon
- £31,154 - £33,200 a year
- Overtime
- Team management
- Training & development
- Leadership
- Relocation assistance
- Annual leave
Quick apply
Home Manager - Elderly
FIND. —Croydon
- £85,000 - £90,000 a year
- Full-time
Quick apply
Quality and Locations Compliance Officer
Communitas Clinics —Croydon
- £35,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Continuous improvement
Quick apply
6d
Customer Service Team Lead
Freetrade —London
- £48,000 - £65,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Team management
- Leadership
Team Leader
Aria Care —London
- £14.05 an hour
11d
Trainee Property Coordinator
Humphrey & Gray Ltd —Reigate
- £21,158 - £24,785 a year
- Full-time
- Customer service
- No experience needed
- Administrative experience
- Health & wellbeing programme
- Referral programme
Quick apply
12d
Customer and Trading Manager - Online
Sainsbury's —Croydon
- From £34,450 a year
- Customer service
- Retail management
- Leadership
- Employee discount
Room Leader
Grandir UK —London
- £29,952 - £33,000 a year
- Full-time
- Experience working with children
- Preschool
- In-person
- Annual leave
- Employee discount
Quick apply
Customer Services Team Leader (2C-GPR Sutton Area)
Govia Thameslink Railway —Sutton
- £24,500 - £37,200 a year
- Weekend availability
- Customer service
- Training & development
- Communication skills
- Annual leave
- Employee assistance programme
11d
Service Team Leader
Morrisons —Caterham
- Cash handling
- Annual leave
- Employee discount
Quick apply
Team Leader (Nights)
The Orpheus Centre- SEN College —Godstone
- £28,700.48 a year
- Weekend availability
- Experience working with individuals with disabilities
- Supervising experience
- Team management
- Free parking
- Health & wellbeing programme
Quick apply
Trainee Store Manager
Deichmann —Croydon
- From £31,500 a year
- Full-time
- Customer service
- Merchandising
- Recruiting
Sales Manager
NEXT —Croydon
- From £22,698 a year
- Weekend availability
- Customer service
- Retail management
- Employee discount
14d
Resource Administrator
LSEC —London
- £27,597 - £29,154 a year
- Full-time
- University
- Organisational skills
- IT
- Annual leave
- Employee assistance programme
Retail Supervisor
Screwfix —Beckenham
- £15.23 an hour
- Weekend availability
- Customer service
- Supervising experience
- Annual leave
- Employee discount

I want to receive the latest job alerts for service leader in waddon, gtl

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Guest Service Manager

Holiday Inn Express London-Croydon
Croydon

Quick apply

Job details

Full-time
£28,100 a year
8 days ago

Benefits

Discounted or free food
Company pension
Canteen
Company events
Employee discount

Qualifications

Front of house supervision
Hotel and accommodations experience
Internal department liaison
Complaint handling
Supervising experience
Front desk
Training & development
Leadership
Team motivation leadership
Communication skills
Hotel front office operations
Hotel experience
Hospitality management

Full job description

Guest Service Manager

Holiday Inn Express London - Croydon

At Holiday Inn Express London - Croydon , we’re looking for exceptional individuals who are passionate about hospitality and committed to delivering outstanding guest experiences. Our 156-room hotel offers modern comfort with a warm, friendly service that stands out.

We are currently seeking a Guest Service Manager to join our dedicated team on a full-time basis. If you're motivated, professional, and bring personality and passion to everything you do, we want to hear from you.

About the Role

Reporting to the Deputy General Manager, the Guest Service Manager plays a key leadership role within the hotel. You’ll work closely with a small, dynamic team to ensure smooth daily operations, deliver excellent service, and handle guest feedback effectively. This is a hands-on, front-facing position where you’ll lead by example, motivating your team to exceed guest expectations at every opportunity.

You’ll need to be proactive, adaptable, and confident in decision-making, with a genuine passion for delivering hospitality that goes above and beyond.

Key Responsibilities

Lead, motivate and develop the front-of-house team to deliver exceptional guest service aligned with Holiday Inn Express brand standards.
Ensure team readiness at the start of each shift and provide support during busy periods.
Handle guest feedback and complaints with professionalism and efficiency, ensuring timely resolution and follow-up.
Promote a service culture where guest satisfaction is a top priority and positive feedback is regularly achieved.
Maintain a solid understanding of hotel systems and tools (e.g. Guestline, credit card terminals, etc.).
Encourage continuous improvement, upskilling team members through coaching and hands-on training.
Ensure effective daily communication within the team and across departments.
Maintain strict security procedures and report any potential risks to the Deputy General Manager.

What We're Looking For

Previous experience in a similar supervisory or managerial role (e.g. Reception Team Leader or Assistant Front Office Manager).
Strong leadership and interpersonal skills, with a hands-on approach to problem solving.
Calm under pressure and capable of making sound decisions independently.
A passion for hospitality and genuine care for creating memorable guest experiences.
Excellent communication skills and a keen eye for detail.

What’s In It for You?

We believe in supporting our people so they can thrive – both professionally and personally. Here’s what we offer:

A competitive salary
Ongoing career development and training opportunities
Incentive and bonus programmes
Pension scheme
Discounted hotel room rates for you, your friends, and family
A supportive, friendly work environment with clear communication from leadership

Ready to Take the Next Step?

If you're an experienced hospitality professional ready to grow your career and make a real impact, we’d love to hear from you. Apply now by sending your CV – and take the first step toward joining our winning team at Holiday Inn Express London - Croydon .

Job Types: Full-time, Permanent

Pay: £28,100.00 per year

Benefits:

Canteen
Company events
Discounted or free food
Employee discount

Experience:

Opera PMS: 2 years (required)
Hotel Reception : 2 years (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

service leader jobs in waddon, gtl

Guest Service Manager

Customer Assistance Coordinator - Home Assistance

Receptionist Admin and Attendance Officer

Administrator

Assistant Branch Manager

Service Team Leader

Home Manager - Elderly

Quality and Locations Compliance Officer

Customer Service Team Lead

Team Leader

Trainee Property Coordinator

Customer and Trading Manager - Online

Room Leader

Customer Services Team Leader (2C-GPR Sutton Area)

Service Team Leader

Team Leader (Nights)

Trainee Store Manager

Sales Manager

Resource Administrator

Retail Supervisor

I want to receive the latest job alerts for service leader in waddon, gtl

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected