Front office manager Work, Jobs in Wales (with Salaries)

Casual Front Office Associate
Marriott Cardiff —Cardiff
- Hotel
- Front desk
- Employee assistance programme
- Employee discount
Quick apply
Customer Service Manager
Welcome Break —Sarn
- Up to £29,000 a year
- Customer service
- Team management
- Free parking
- Employee discount
1h
Assistant Front Office Manager (Full Time)
Delta Hotels by Marriott St Pierre Country Club —Chepstow
- Weekend availability
- Hotel
- Supervising experience
- Front desk
- Employee assistance programme
- Employee discount
Quick apply
4d
Mess Manager
ESS Compass —Valley
- Up to £35,000.10 a year
- Full-time
- Customer service
- Microsoft Office
- Hotel
- Free parking
- Employee discount
3d
Front Office Supervisor
The Celtic Collection —Cardiff
- £12.98 an hour
- Full-time
- Hotel
- Front desk
- Training & development
- Employee discount
Night Manager - Coldra Court
The Celtic Collection —Newport
- £30,900 a year
- Full-time
- Hotel
- Front desk
- Cash handling
- Employee discount
Assistant Front Office Manager
Marriott Cardiff —Cardiff
- Full-time
- Hotel
- Front desk
Quick apply
1d
Reservationist
White House —St. Asaph
- From £12.71 an hour
- Part-time
- Google Suite
- Computer literacy
- Microsoft Office
Quick apply
8d
Bench General Manager
Five Guys UK —Cardiff
- From £40,970 a year
- Sales
- Customer service
- Training & development
- Annual leave
- Employee assistance programme
Administrator
Serco Plc —Newport
- £24,454.04 a year
- Full-time
- Microsoft Outlook
- Administrative experience
- Data entry
- Employee assistance programme
7d
MultiSkilled Host
CBRE —Cardiff
- Part-time
- Continuous improvement
- Front desk
- Cleaning
- Employee discount
Rooms Allocation Coordinator
The Celtic Collection —Newport
- £12.72 an hour
- Full-time
- Computer literacy
- Hotel
- Organisational skills
- Employee discount
Helpdesk Manager (Welsh essential post)
Welsh Revenue Authority —Cardiff
- £30,754 - £34,997 a year
- Full-time
- Hybrid work
- Presentation skills
- Training & development
- Leadership
- Annual leave
- Language training provided
5d
Transient Co-ordinator (Front Desk) Full Time
Delta Hotels by Marriott St Pierre Country Club —Chepstow
- Weekend availability
- Hotel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Guest Services Supervisor
The Celtic Collection —Saundersfoot
- £13.28 an hour
- Full-time
- Hotel
- Front desk
- Training & development
- Employee discount
Bench General Manager
Five Guys —Cardiff
- Sales
- Customer service
- Training & development
- Annual leave
- Employee assistance programme
Assistant Manager
Five Guys UK —Cardiff
- From £34,700 a year
- Weekend availability
- Sales
- Restaurant management
- Quick service & fast food restaurant
- Annual leave
- Employee assistance programme
6d

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Ground Floor - Team Member
Premier Inn —Caernarfon
Support your teammates across the hotel when things get busy. Some of our best Ground Floor Team Members have joined us from retail, cafés, pubs, restaurants,…
Up to £13.06 an hour
Quick apply
11d
Hotel Manager
Atlas Hotels —Swansea
A bonus cash payment every year from 2 years' of service as a 'thank you' for staying with Atlas Hotels. Great! - Our Hotel Managers are the driving force…
Up to £42,250 a year
Quick apply
14d

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Casual Front Office Associate

Marriott Cardiff
Cardiff

Quick apply

Job details

Benefits

Company pension
Employee assistance programme
Employee discount

Qualifications

Guest check-in and check-out
Guest relations
Internal department liaison
Complaint handling
Staff training
Front desk
Hotel front office operations

Full job description

Are you passionate about delivering exceptional hospitality and eager to join a dynamic team at one of the world's leading hotel brands? We are currently recruiting for a dedicated individual to join our team. We believe in creating memorable experiences for our guests and we want our associates to be at their best: to care for their holistic wellbeing, to feel a sense of belonging, to know their co-workers are committed to a culture of respect and kindness.

What is in it for you: In addition to receiving a competitive salary and investment in your personal development, you will have access to an array of perks and discounts including:

Free Meals on Duty: Enjoy complimentary meals while at work.
Uniform Provided: A professional uniform is supplied for all employees.
Explore Discounts: A Marriott Discount Card that offers benefits on hotel stays and F&B across 140 countries.
Pension Scheme: Participation in The People’s Pension.
Employee Assistance Programme: Free and confidential support for various challenges, including financial advice, stress, and health issues.
Career Development: Opportunities for career growth and internal transfers within Marriott's global network.
Training and Development: Access to training programs to enhance your skills and advance your career.

Responsibilities: Here's what your journey with us entails:

Welcome and assist guests with check-in/check-out procedures, ensuring a smooth and pleasant experience.
Address guest inquiries and concerns promptly and professionally, providing accurate information and solutions.
Coordinate with other departments to ensure guest requests are fulfilled efficiently.
Maintain a high level of customer service by anticipating guest needs and exceeding their expectations.
Handle guest complaints with empathy and resolve issues to their satisfaction.
Promote hotel services and amenities to enhance guest experience and drive revenue.
Ensure compliance with hotel policies and procedures, maintaining a safe and secure environment.
Monitor guest feedback and implement improvements based on their suggestions.
Assist in training new staff on guest service standards and procedures.
Maintain accurate records of guest interactions and transactions.

Safety and Company Policies:

Follow all company and safety and security policies and procedures.
Report maintenance needs, accidents, injuries, and unsafe work conditions to the manager.
Complete safety training and certifications.
Ensure uniform and personal appearance are clean and professional.
Maintain confidentiality of proprietary information.
Communicate with others using clear and professional language.
Develop and maintain positive working relationships with others.
Support the team to reach common goals.
Listen and respond appropriately to the concerns of other employees.
Ensure adherence to quality expectations and standards.

Note: This above description is not intended to establish a total definition of the job, but an outline of the duties.

Preferred Qualifications:

Related Work Experience: At least 1 year of related work experience in a customer service role.
Supervisory Experience: None required.
License or Certification: None required.

Join us and be part of a team that values excellence, sustainability, and career growth. Apply today to start your journey with Marriott!

INDFOH

Quick apply

Refine Your Search

front office manager jobs in wales

Casual Front Office Associate

Customer Service Manager

Assistant Front Office Manager (Full Time)

Mess Manager

Front Office Supervisor

Night Manager - Coldra Court

Assistant Front Office Manager

Reservationist

Bench General Manager

Administrator

MultiSkilled Host

Rooms Allocation Coordinator

Helpdesk Manager (Welsh essential post)

Transient Co-ordinator (Front Desk) Full Time

Guest Services Supervisor

Bench General Manager

Assistant Manager

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