Technical support representative Work, Jobs in Wales (with Salaries)

Data and Digital Infrastructure Analyst
InfoKernel Technology Services —Bangor
- £3,000 - £3,300 a month
- Full-time
- English
- Analysis skills
- SharePoint
Quick apply
ICT Technical Security Support Engineer
South Wales Police —Bridgend
- £30,333 - £35,772 a year
- Full-time
- Free parking
- Health & wellbeing programme
2d
Senior Technical Project Manager
Convatec —Deeside
- Full-time
- Remote
- Microsoft Word
- PMP
- Engineering
1d
Junior Compliance & Safety Engineer
Willis Lease Finance Corporation —Bridgend
- English
- Continuous improvement
- Training & development
Inside Sales Representative - Consumables (EMEA)
Biotage —Hengoed
- Hybrid work
- Salesforce
- Business development
- Organisational skills
1d
Inside Sales Representative
Crane Process Flow Technologies Ltd. UK —Cwmbran
- Full-time
- Bachelor's degree
- Computer skills
- Business
Mobile Technical Operative (M&E)
Equans —Glamorgan
- Full-time
- HVAC
- Annual leave
- Employee assistance programme
Network Infrastructure Engineer
AIRBUS Defence and Space Limited —Newport
- Full-time
- Hybrid work
- Free parking
- Employee assistance programme
Sales Representative - Lubricants South Wales region
NCH Europe —Cardiff
- £30,000 a year
- Full-time
- Employee assistance programme
- Employee discount
Quick apply
ExoMars Project Manager
Aberystwyth University —Aberystwyth
- £39,905.97 - £46,048.78 a year
- Part-time
- Hybrid work
- Management
- Project management
- University
- Annual leave
- Employee discount
12d
Church Buildings Officer/DAC Secretary
Diocese of Llandaff —Llandaff
- From £24,000 a year
- Part-time
- Hybrid work
- Travel
- Organisational skills
- Communication skills
Quick apply
10d
Appointed Person in Lifting Operations
M Group —Newport
- Overtime
- AutoCAD
- Management
- Microsoft Office
- Annual leave
- Employee assistance programme
Lead Microbiologist
Convatec —Deeside
- Full-time
- Hybrid work
- Continuous improvement
- Travel
- Communication skills
Inside Sales Representative Performance Films - Harlow, UK Based
Eastman Chemical Company —Newport
- Remote
- CRM software
- English
- Bachelor's degree
Senior Project Manager (Fixed-Term)
Convatec —Rhymney
- Full-time
- Remote
- Microsoft Word
- PMP
- Engineering
1d
Senior Sterilization Validation Scientist - Microbiology & Sterilization
Convatec —Rhymney
- Full-time
- Remote
- Master's degree
- Bachelor's degree
- Continuous improvement
Customer Service Representative II
Bobrick Washroom Equipment LTD —Connah's Quay
- CAD
- ERP systems
Quick apply
Scientist I - Analytical Testing
Convatec —Deeside
- Full-time
- Microsoft Word
- Computer literacy
- Bachelor's degree
Quality Assurance Lead -Adult Services
Newport City Council —Newport
- £30,000 - £46,142 a year
- Full-time
- Leadership
- Communication skills
- Analytics
CSV Analyst 12 Month FTC
Norgine —Hengoed
- Bachelor's degree
- Continuous improvement
- Communication skills
Quick apply

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Data and Digital Infrastructure Analyst

InfoKernel Technology Services
Bangor

Quick apply

Job details

Permanent | Full-time
£3,000 - £3,300 a month

Qualifications

Power BI
Data integration
Dashboard visualisation
Report generation
Data quality analysis
Relational databases
Pivot table analysis
UK GDPR
Business analysis
Process improvement
English
Tableau
Data and database experience
Power BI data visualisation
Analysis skills
General Data Protection Regulation (GDPR)
ETL data integration
IT support
Data analytics
SharePoint
Technical writing
Software testing
Management reporting
Pivot tables
English
Business requirements
Microsoft Azure

Full job description

About the Role

InfoKernel Technology Services is looking for a Data and Digital Infrastructure Analyst to join our team at Parc Menai in Bangor. You will analyse operational and business data while supporting the digital systems, reporting platforms, and technology infrastructure used by our organisation and its clients.

This role is ideal for an analytical and technically capable professional who can transform complex information into useful insights while maintaining reliable digital processes. You will collaborate with IT specialists, project teams, business users, external suppliers, and client representatives to improve reporting, system performance, data quality, and operational decision-making.

Key Responsibilities

Collect, organise, and analyse data from business systems, digital platforms, and operational databases.
Create dashboards, reports, and visualisations that support management and client decisions.
Monitor data quality and investigate incomplete, duplicated, or inconsistent records.
Maintain reporting databases, digital information systems, and shared data resources.
Support the implementation and improvement of digital infrastructure projects.
Translate business requirements into practical reporting and system solutions.
Develop automated reports and reduce repetitive manual data-processing tasks.
Track operational performance, service levels, project outcomes, and key performance indicators.
Assist with system integrations, data transfers, and platform migrations.
Support users experiencing issues with reporting tools, databases, or digital systems.
Document system configurations, reporting processes, data definitions, and technical procedures.
Work with IT teams to monitor system availability, access permissions, and data security.
Identify trends, risks, inefficiencies, and improvement opportunities through data analysis.
Prepare clear presentations and written summaries for technical and non-technical stakeholders.
Support testing activities for new systems, dashboards, software updates, and digital tools.
Maintain accurate records of system changes, technical issues, and completed improvements.
Assist with data-governance, retention, privacy, and regulatory-compliance activities.
Coordinate with external technology providers when specialist support is required.

What We Are Looking For

At least 2–4 years of experience in data analysis, business intelligence, digital infrastructure, information systems, or a similar position.
Strong knowledge of Microsoft Excel, including formulas, pivot tables, data validation, and lookup functions.
Experience using Power BI, Tableau, Looker Studio, or a comparable data-visualisation platform.
Working knowledge of SQL and relational databases.
Ability to collect, clean, organise, and interpret large datasets.
Experience producing dashboards, management reports, and performance summaries.
Good understanding of digital systems, cloud platforms, and business applications.
Ability to identify data-quality problems and recommend practical solutions.
Strong analytical, investigative, and problem-solving skills.
Excellent attention to detail and documentation ability.
Confidence communicating technical findings to non-technical colleagues and clients.
Ability to manage several reporting requests and technical priorities simultaneously.
Strong written and spoken English.
A degree or professional qualification in data analytics, computer science, information systems, business intelligence, or a related discipline is preferred.

Preferred Skills

Experience with Microsoft Power BI and Power Query.
Knowledge of Python, R, or another data-analysis language.
Familiarity with Microsoft Azure, Amazon Web Services, or other cloud environments.
Experience with APIs, system integrations, and automated data pipelines.
Knowledge of Microsoft SharePoint, Power Automate, or Power Apps.
Experience supporting public-sector, education, healthcare, or commercial technology projects.
Familiarity with data-protection requirements and the UK GDPR.
Understanding of database administration and information-security principles.
Experience participating in system implementation or digital-transformation projects.
Knowledge of data warehousing, ETL processes, and master-data management.
Relevant Microsoft, CompTIA, data analytics, or cloud certification.

Mindset

You are analytical, curious, and committed to producing accurate and reliable work. You do not accept data at face value; you investigate inconsistencies, validate your findings, and make sure reports provide a truthful representation of performance.

You are comfortable moving between technical tasks and business discussions. You take ownership of problems, document your work clearly, and look for opportunities to make systems, reports, and operational processes more efficient.

Pay: £3,000.00-£3,300.00 per month

Work Location: In person

Quick apply

Refine Your Search

technical support representative jobs in wales

Data and Digital Infrastructure Analyst

ICT Technical Security Support Engineer

Senior Technical Project Manager

Junior Compliance & Safety Engineer

Inside Sales Representative - Consumables (EMEA)

Inside Sales Representative

Mobile Technical Operative (M&E)

Network Infrastructure Engineer

Sales Representative - Lubricants South Wales region

ExoMars Project Manager

Church Buildings Officer/DAC Secretary

Appointed Person in Lifting Operations

Lead Microbiologist

Inside Sales Representative Performance Films - Harlow, UK Based

Senior Project Manager (Fixed-Term)

Senior Sterilization Validation Scientist - Microbiology & Sterilization

Customer Service Representative II

Scientist I - Analytical Testing

Quality Assurance Lead -Adult Services

CSV Analyst 12 Month FTC

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