Asset manager Work, Jobs in Waltham, Ess (with Salaries)

Service Operations Manager - Hemel
Learnd —Hemel Hempstead
- Full-time
- Continuous improvement
- Communication skills
- Sick pay
Property and Asset Manager
St Albans City & District Council —St Albans
- £56,316 - £60,737 a year
- Full-time
- English
- Analysis skills
- Team management
- Annual leave
Property and Asset Manager
Cimspa —St Albans
- £56,316 - £60,737 a year
- Full-time
9d
Technical Services Manager
ISS Facility Services —Stevenage
- £60,000 - £62,000 a year
- Recruiting
- Contracts
- In-person
Quick apply
Building Services Manager
Urbanbubble —London
- £41,800 - £51,700 a year
- Full-time
- Customer service
- Supervising experience
- Mentoring
- Annual leave
- Referral programme
Quick apply
20h
ERSOU - ROCU - Police Staff SO2 - Enhanced Intelligence Officer
Hertfordshire Constabulary —Stevenage
- £42,612 a year
- Weekend availability
- Leadership
- Annual leave
- Employee assistance programme
Product Asset Manager
Arrow Electronics, Inc. —Harlow
- Full-time
- Engineering
- English
- Analysis skills
Branch Manager
LKQ Corporation —Borehamwood
- Full-time
- Customer service
- Recruiting
- Leadership
- Annual leave
- Employee assistance programme
14d
Strategic Asset Management Lead
HASTOE HOUSING ASSOCIATION —Hampton Wick
- Up to £54,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Bachelor's degree
- Communication skills
- Health & wellbeing programme
- Employee discount
Quick apply
4d
Technical Services Manager
JMC Aviation —Stansted
- Monday to Friday
- Management
- Bachelor's degree
- Continuous improvement
- Employee assistance programme
PFI Expiry Handback Manager
Pinnacle Group —London
- £42,600 a year
- Computer skills
- Annual leave
- Employee assistance programme
Quick apply
Facilities & Maintenance Manager
Rosslyn Coffee —London
- £42,000 - £48,000 a year
- Full-time
- Hospitality
- Travel
- Café
- Employee assistance programme
- Employee discount
Quick apply
Housing Contracts Manager
BD Trading Partnership —London
- £55,000 a year
- Full-time
- Writing skills
- Microsoft Office
- Analysis skills
- Free parking
- Annual leave
Quick apply
Operations Manager - Insurance Restoration and Reinstatement
BELFOR UK Ltd —South London
- £60,000 - £65,000 a year
- Full-time
- Hybrid work
- Customer service
- Maintenance
- Business development
Quick apply
AP & Treasury Manager, Asset Management Finance, Northern Europe
Renewable Energy Systems Limited —Kings Langley
- Full-time
- Team management
- Leadership
14d
Estates Manager (Building Manager)
Praxis Real Estate Management Ltd —Borehamwood
- Full-time
- Communication skills
- Employee assistance programme
Quick apply
10d
Operations Manager - Lending New
Triple Point —London
- Continuous improvement
- AI
4d
Senior Community Manager FTC (12 Months) R0194327 Chapter Spitalfields London, United Kingdom Full time
Greystar —London
- Full-time
- Microsoft Outlook
- Team management
- Recruiting
Contact Centre Operations Manager
Eckoh —Hemel Hempstead
- From £47,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Analysis skills
- Free parking
- Work from home
Quick apply
Hire Manager
Selwood Limited —Dartford
- £41,906 a year
- Microsoft Word
- Management
- Supervising experience
- Employee assistance programme
- Employee discount
Quick apply

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Service Operations Manager - Hemel

Learnd
Hemel Hempstead

Apply Now

Job details

Full-time

Benefits

Company pension
Sick pay

Qualifications

Technical troubleshooting
Stakeholder collaboration
Stakeholder liaison
Internal department liaison
Complaint handling
Technical support
Quality assurance
Building management systems
Continuous improvement
Continuous improvement cycles oversight
Relationship management
Customer interaction
Multidisciplinary collaboration
Financial management
Communication skills
Internal quality assurance
Remote diagnostics
Operations leadership experience

Full job description

Job Description – Service Operations Manager (South East & London City)

Business Unit: Service
Reports To : Service Director
Region : South East & London City
Direct Reports : Lead Engineers, Small Works Managers, Service Coordinators

Position

Learnd is looking for a Service Operations Manager who will be responsible for the operational leadership, technical performance, and service excellence across Learnd’s South East & London City regions.

The position leads a multi‑disciplinary operational structure:

Lead Engineers, who are responsible for frontline engineers, technical quality, and first‑level leadership support.
Small Works Managers, who own complex remedial works and smaller BMS projects.

The Operations Manager ensures that service delivery is efficient, safe, customer‑focused, and commercially strong, while driving continuous improvement and technical development across all engineering teams.

Key Objectives

Deliver regional service performance in line with annual budgets and operational plans.
Maintain high levels of customer satisfaction, minimising repeat visits and improving first‑time fix rates.
Ensure consistent technical quality, engineering standards, and compliance across both regions.
Lead a structured governance process for BMS service delivery, remedials, and small works.
Strengthen collaboration between engineering teams, service coordination, and contract delivery functions.

Regional Operational Leadership

Provide day‑to‑day operational leadership across South East & London City engineering teams.
Ensure Lead Engineers are effectively managing engineers, technical escalations, site quality, and customer interface.
Maintain oversight of engineering headcount, skills mix, resource planning and regional capacity modelling.

Line Management & Team Development

Directly manage Lead Engineers, Small Works Managers, and Service Coordinators, ensuring clear expectations, regular feedback and structured 1:1s.
Support Lead Engineers in coaching and developing engineers, conducting performance reviews, and maintaining training/compliance records
Promote a culture of ownership, accountability, and collaboration across the regional teams.

Technical Delivery & Quality Assurance

Ensure engineering delivery meets BMS technical standards across commissioning, fault finding, graphics, networking and integration.
Support Lead Engineers with complex technical escalations and system troubleshooting.

Commercial & Financial Management

Own the operational inputs to regional P&L performance, including labour utilisation, subcontractor spend, and margin control.
Ensure Small Works Managers deliver variations, remedials and small projects profitably and in line with company processes.
Review and approve field quotations and monitor their conversion rates.

Customer & Stakeholder Engagement

Act as a senior escalation contact for key customers within the region.
Build long‑term operational relationships to strengthen retention and contract longevity.
Attend customer reviews, presenting KPI performance, improvement actions, and operational insights.

Service Coordination & Scheduling Oversight

Ensure the service coordination team maintains accurate scheduling, call logging, engineer diaries, and customer communication.
Support the continued centralisation and optimisation of the coordination function

Cross‑Functional Collaboration

Work closely with the Projects teams to ensure smooth handover, commissioning support and post‑project integration into service.
Partner with the ROC for remote diagnostics, triage, and first‑line support, maximising “remote-first” service outcomes.

Required Skills & Experience

Strong operational management experience within BMS, HVAC, or building controls.
Proven ability to lead multi‑tier engineering structures through Lead Engineers or Supervisors.
Experience overseeing small works, remedials or minor projects within a service environment.
Strong technical background in BMS systems, networking fundamentals, and controls strategies.
Excellent organisational, communication, and decision‑making skills.
Ability to analyse operational performance and drive continuous improvement initiatives.

Compensation & Benefits

Competitive Salary plus benefits and pension scheme.
Company Vehicle - Electric or Hybrid Vehicle
Death in Service Policy.
UK Healthcare cash benefits.
Enhanced Sick Pay Policy.
Enhanced Maternity, Paternity, Shared Parental, and Adoption Leave Policies.

Duties:

The Service Operations Manager ensures the delivery of a highly professional, compliant, and financially robust service operation. They lead the engineering, coordination, and small works teams to provide an exceptional customer experience and support the growth of the South East & London City regions.

Apply Now

Refine Your Search

asset manager jobs in waltham, ess

Service Operations Manager - Hemel

Property and Asset Manager

Property and Asset Manager

Technical Services Manager

Building Services Manager

ERSOU - ROCU - Police Staff SO2 - Enhanced Intelligence Officer

Product Asset Manager

Branch Manager

Strategic Asset Management Lead

Technical Services Manager

PFI Expiry Handback Manager

Facilities & Maintenance Manager

Housing Contracts Manager

Operations Manager - Insurance Restoration and Reinstatement

AP & Treasury Manager, Asset Management Finance, Northern Europe

Estates Manager (Building Manager)

Operations Manager - Lending New

Senior Community Manager FTC (12 Months) R0194327 Chapter Spitalfields London, United Kingdom Full time

Contact Centre Operations Manager

Hire Manager

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