Customer service assistant (part time fixed term contract) Work, Jobs in Warrington, Chs (with Salaries)

Customer Service Assistant (Part Time Fixed Term Contract)
Arne Clo Ltd —Birchwood
- Part-time
- CRM software
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Sales Assistant (Part-Time)
Pandora Jewelry —Warrington
- £13.25 an hour
- Part-time
- Customer service
- Employee discount
Receptionist (Fixed Term Contract).
Haslington GP Surgery —Crewe
- £12.94 an hour
- Part-time
- Front desk
- Typing
- In-person
- Sick pay
Quick apply
2d
Festive Sales Assistant - Trafford Centre, Manchester
Nespresso —Manchester
- £13.45 an hour
- Weekend availability
- Communication skills
4d
Electoral & Democratic Services Assistant
Wirral Council —Wirral
- £27,709 - £29,071 a year
- Temporary
- Hybrid work
- Organisational skills
- IT
- School
- Annual leave
- Employee discount
12d
Receptionist
University of Liverpool —Liverpool
- £24,215 - £25,804 a year
- Full-time
- Front desk
2d
Dental Receptionist
Northenden House Orthodontics —Manchester
- £12.71 an hour
- Part-time
- Microsoft Word
- Administrative experience
- In-person
Quick apply
Receptionist
ISS Facility Services —Manchester
- £13.69 an hour
- Front desk
- Communication skills
Retail Assistant
Holland & Barrett —Nantwich
- £13.17 an hour
- Overtime
- Customer service
- Communication skills
- Store discount
- Employee assistance programme
6d

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Customer Service Assistant (Part Time Fixed Term Contract)

Arne Clo Ltd
Birchwood

Quick apply

Job details

Part-time | Fixed term contract

Benefits

Cycle to work scheme
Tech scheme
Employee assistance programme
Private medical insurance
Employee discount

Qualifications

Live chat
CRM software
Ticket management
Complaint handling
Zendesk
Customer interaction
Communication skills

Full job description

ARNE is a UK-based apparel and footwear brand based in Birchwood Park, near Warrington. We design and develop all our products in the UK, working with trusted manufacturing partners across both the near and far east.

All our products are available directly to customers through ARNEclo.com, offering a seamless online shopping experience. We’re also proud to be stocked in Selfridges, both in-store and online, and we’ve recently opened our first permanent retail store at Liverpool ONE – a huge milestone for the brand.

Looking ahead, we have ambitious goals for the next decade, and the team firmly believes they’re all achievable. From launching new product categories and expanding internationally to investing in paid media, CRM, and growing our retail presence — the next chapter for ARNE is shaping up to be an exciting one. And this is only the beginning!

We’ve come a long way from starting out in Mum’s bungalow back in 2018 to our all-new, fully bespoke HQ. This space will be our home for at least the next 5–10 years, and while it’s not quite our style to shout too loudly, it’s here that we plan to reach our goals, take ARNE global, and further establish ourselves as a truly iconic UK brand.

Reporting to our Customer Service Manager, you’ll be responsible for delivering a first-class customer experience to ARNE customers, ensuring a seamless and exceptional customer journey. Handling all customer enquires meaningfully and thoroughly.

If you are an enthusiastic, engaging individual and want to join us on our exciting journey please apply today!

Please note this role will be offered on a 4-month fixed-term contract basis, with an anticipated start date of mid-September. A range of contracted hours are available to suit different availability requirements.

Your day-to-day role and responsibilities include:

Respond to customers via email, live chat, and social media maintain a customer first attitude
Handle order queries: tracking, amendments, returns, and fit/sizing exchanges
Resolve complaints and investigate disputed or lost deliveries, escalating to our 3PL when it's a courier/warehouse issue
Support fraud checks and raise internal tickets with full context
Flex during peak periods (sales, drops, seasonal spikes)
Share customer feedback with product/ops and support the wider team
Hit KPIs: response time, resolution rate, CSAT
Contribute to a positive team culture by offering ideas, celebrating team wins, and recognising peer contributions.

Requirements

Previous experience in a customer-facing or customer experience role is preferred
Familiarity with CRM systems and eCommerce support platforms (e.g. Gorgias, Zendesk) is desirable
Confident in handling and resolving customer complaints effectively
Clear written and verbal communication skills
Friendly and professional tone
Ability to understand a customer’s needs
Handle complaints effectively and thoroughly
Keen attention to detail and work well under pressure
Able to work across multi-channel contacts efficiently
Collaborate with colleagues to achieve team and individual KPIs

Benefits

We are proud to be recognised as a Medium sized Sunday Times Best Place to Work two years a row!
32 Days Holiday (including Bank Holidays) + your Birthday off
Holidays increasing up to 36 days with service
Option to buy / sell holidays
Generous staff discount
Annual and quarterly bonus schemes based on company performance
Private Healthcare including Dental & Optical Plans after probation
Health Cash Plan from day one
Life assurance paying 5x annual salary from day one
Discounted marketplace with money off/cash back from 100’s of places
Employee Assistance Programme
Cycle to Work Scheme
Tech Scheme

ARNE are an equal opportunities employer. We believe that diverse people bring different skills and are committed to ensuring our business support the needs of potential colleagues from Ethnic Minority backgrounds and colleagues who may be disabled or neurodiverse. We are committed creating a great place to work through diversity and inclusivity and we strongly encourage applications from candidates from all backgrounds to join our growing team.

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customer service assistant (part time fixed term contract) jobs in warrington, chs

Customer Service Assistant (Part Time Fixed Term Contract)

Sales Assistant (Part-Time)

Receptionist (Fixed Term Contract).

Festive Sales Assistant - Trafford Centre, Manchester

Electoral & Democratic Services Assistant

Receptionist

Dental Receptionist

Receptionist

Retail Assistant

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