Housing assistant Work, Jobs in Warrington, Chs (with Salaries)

Housing & Wellbeing Assistant
Great Places Housing Association —St Helens
- £26,491.06 a year
- Full-time
- Computer literacy
- Front desk
- Cleaning
- Annual leave
6d
Housing Litigation Legal Assistant
Anthony Collins Solicitors —Manchester
- Full-time
- Hybrid work
- Writing skills
- Computer skills
- Communication skills
Housing Litigation Legal Assistant
Anthony Collins —Manchester
- Full-time
- Hybrid work
- Writing skills
- Computer skills
- Communication skills
Quick apply

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Housing & Wellbeing Assistant

Great Places Housing Association -
St Helens

Apply Now

Job details

Full-time
£26,491.06 a year
6 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Discounted gym membership

Qualifications

Computer literacy
Stakeholder liaison
Microsoft Office Suite
Complaint handling
Health and safety inspection
Front desk
Cleaning
Computer skills
Safeguarding procedures
Customer interaction
Cash handling
Communication skills

Full job description

Permanent, Full Time

You will be working as part of a dedicated team to manage high quality accommodation and services whilst providing assistance to customers. You will be the first point of contacts for the premises, responding to all enquiries via phone, email or in person. You will maintain the safety and security of customers, colleagues, visitors, contractors as well as the premises, and equipment.

What you’ll be doing

You will provide assistance or guidance to customers; supporting them to fulfil the terms of their occupancy agreement;
You will encourage feedback from customers, recording and responding to any complaints and compliments;
You will ensure any safeguarding concerns are promptly dealt with and appropriate action is taken in line with Great Places procedures;
You will actively ensure the security of the building, , conduct health and safety inspections, and report communal repairs through appropriate channels.
You will follow financial procedures and take responsibility for all monies held and received;
You will be responsible for communal cleaning and void cleaning, along with the wider team.

What you’ll need

Qualified to minimum level 2 in English and Maths
Evidence of IT skills
Experience of providing a customer facing, front line service in a busy environments whilst maintaining a courteous and helpful manner.
The ability to develop, and project, a positive image of Great Places through interpersonal, written and verbal communication skills.
Ability to complete tasks in an accurate and timely manner when working under pressure and maintaining attention to detail.
Effective liaison with colleagues and other stakeholders to give or find information to resolve problems.
Use of the relevant range of Microsoft Office applications and IT systems

What we will give you in return for your hard work and commitment

Pension ¦DC Scheme (up to 10% contribution from both colleague and Great Places)

WPA ¦Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members

The Market Place ¦High street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more

Annual Leave ¦Start at 26 days annual leave, increasing up to 30 days within 5 years+ Bank Holidays

Reward & Recognition ¦ You Count Rewards are individual reward’s for going ‘above & beyond’

Help with transport ¦ We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates .

Wage Stream ¦ You can access savings opportunities and early access to wages

At Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work.

“Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment.

All successful applicant(s) will be subject to an enhanced criminal records background check (Child and Adult Workforce, Child Barred List).

Further detail on our commitment to safeguarding children/young people & vulnerable adults can be found in the Great Places Housing Group Safeguarding Policy & Recruitment Policy on our website”.

INDMED

Great Places Housing Group exists to improve the lives of the people living in our 25,000 homes across the North West and Yorkshire. We are much more than just a landlord, providing a wide-range of services and promoting partnership work to create vibrant, sustainable communities.

You can find details of our story, our vision and our values here.

At Great Places, we are committed to using inclusive hiring practices. By embracing diversity and difference, we enrich our teams with varied perspectives, drive, and innovation to create an environment in which everyone can thrive. We welcome applications from people of all identities, backgrounds, and cultures and are committed to fostering an environment in which everyone can be their authentic self; building a workforce that truly reflects the diverse communities we serve.

We want to create a recruitment process that allows you to perform at your best! Should you need any support or information throughout the process, please reach out to our recruitment team at [email protected].

Apply Now

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