Desktop support technician Work, Jobs in Watford, Hrt (with Salaries)

Desktop Support Technician
AmTrust International —London
- Microsoft Outlook
- Customer service
- Windows
- Annual leave
11h
IT Support Technician
ITHelpDirect Ltd —Harlow
- £26,436 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Travel
- IT
- Work from home
Quick apply
1d
IT Support Technician
MAL Contractors (Civil Engineering) Ltd —London
- £24,420.00 - £47,101.73 a year
- Temporary
- Software troubleshooting
- Customer service
- Windows
Quick apply
7d
IT Desktop Support
Axiom Technologies —London
- Full-time
- Computer Science
- Windows
- Microsoft Office
- Flexible schedule
IT Support Technician
Elevate Technology Group —Loughton
- £28,000 - £32,000 a year
- Customer service
- Microsoft Office
- Computer networking
IT Technician
Marylebone Boys' School —London
- £35,000 - £40,000 a year
- SharePoint
- School
6d
Helpdesk Technician (1st line)
Cygnet IT Services CIC —Wallington
- £27,000 - £27,500 a year
- Full-time
- Software troubleshooting
- Customer service
- In-person
Quick apply
8d
IT & Network Support Technician
Skye Business Solutions —London
- Full-time
- Azure
- Customer service
- Windows
Quick apply
9d
Help Desk Engineer – Datacentre / Server Hardware & Storage Solutions
Boston Ltd —St Albans
- Overtime
- Linux
- In-person
- Communication skills
- Employee discount
- Gym membership
Quick apply
1d
ICT Apprentice Technician Level 3
HRUC Apprenticeships & Skills —Ruislip
- £14,976 a year
- Full-time
- English
- School
IT Technician Level 2
HighPoint —London
- Full-time
- Customer service
- Microsoft Office
- Linux
IT Technician
Gleaming Secure Services Ltd —Ilford
- £31,500 - £32,000 a year
- Full-time
- Software troubleshooting
- Windows
- Microsoft Office
Quick apply
IT Coordinator/ Helpdesk Technician
Wasserman Media Group LLC —London
- Full-time
- Azure
- Microsoft Outlook
- Microsoft Office
IT Technician
Hampton School —Hampton
- Monday to Friday
- Customer service
- Windows
- Classroom experience
- Annual leave
Quick apply
7d
IT Field Engineer
GreatFind Recruitment —North London
- £26,000 - £30,000 a year
- Full-time
- Windows
- Microsoft Office
- Computer networking
Quick apply
6d
Global Tier 1 Service Desk Technician
KBR —Leatherhead
- Weekend availability
- Hybrid work
- Azure
- Computer Science
- Customer service
- Annual leave
- Flexible schedule
3d
Service Desk Analyst
ECI - United Kingdom —London
- Azure
- Microsoft Outlook
- Customer service
Quick apply

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Desktop Support Technician

AmTrust International -
London

Apply Now

Job details

11 hours ago

Benefits

Annual leave
Discounted gym membership
Private medical insurance

Qualifications

Desktop support
Microsoft Outlook
Customer service
Ticket management
Windows
IT support
Ticket management systems
ServiceNow
Communication skills
Help desk
VPN

Full job description

London Hybrid

AmTrust is a global insurance provider offering risk-management solutions and business underwriting. Today AmTrust International underwrites over $1.8 billion of gross written premiums and employs more than 1500 employees globally.

We are currently looking for a Desktop Support Technician to join our team based out of our London office.

In this role, you will provide Level 1 technical support for desktops, laptops, mobile devices, printers and other equipment, responding to incidents and service requests, while ensuring accurate ticket documentation and timely resolution. You will troubleshoot a wide range of hardware, software, operating system, network connectivity, VPN, email, printing and collaboration tool issues, supporting users both onsite and remotely via telephone and virtual support tools. The role also includes assisting with onboarding and offboarding activities, such as device deployment, account validation and equipment recovery, as well as supporting meeting rooms, workstation setups, office moves and general end-user technology requirements. In addition, you will maintain support documentation, knowledge articles and asset inventory records while escalating more complex issues to specialist teams when required, retaining ownership of the user experience through to resolution.

To be successful in this role, you will require experience in a desktop support, help desk, service desk or similar IT support environment, with a strong working knowledge of Windows operating systems and Microsoft technologies, including Microsoft 365, Teams, Outlook and OneDrive. You will have experience using ITSM or ticket management platforms such as ServiceNow, alongside a basic understanding of networking concepts and Wi-Fi troubleshooting.

The successful candidate will demonstrate excellent customer service, communication and problem-solving skills, with the ability to manage competing priorities, handle multiple requests effectively and maintain accurate documentation. A proactive approach to troubleshooting, continuous learning and service improvement is essential

Income Protection Cover if you're off sick continuously for 26 weeks or more

Professional Development + Membership support, where required by the role

Support for your Continuing Career

Eligibility to participate in our annual bonus scheme

E-Learning & Development Portal

Company Days Off in Addition to Annual Leave

Private Medical Insurance

Worldwide Travel Insurance

Discounted Gym Membership

ABOUT THE COMPANY

AmTrust is a global insurance provider offering risk-management solutions and business underwriting. Today AmTrust International underwrites over $1.8 billion of gross written premiums and employs more than 1500 employees globally. At AmTrust, our business is always on the move. Life at AmTrust offers a challenge for motivated employees, but our fast-paced environment always provides a chance to celebrate the creativity and innovation of individuals.

From our founding in 1998, AmTrust has generated steady, stable, and positive growth with the acquisition of multiple companies. Our success boils down to the spirit of all our employees, from accountants and appointed agents to marketers and designers. The entrepreneurial spirit, innovation, and collaboration of AmTrust employees has propelled our brand forward.

AmTrust’s robust growth over the past three decades means our employees have numerous possibilities to not just launch a career in insurance, but also have the opportunity to advance and mature that career.

John Atkins | Contact Person

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Apply Now

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