Operations officer Work, Jobs in Welwyn, Hrt (with Salaries)

[6414D] Control Room Operator *including RRA*
National Highways —Potters Bar
- £37,762.50 - £39,262.50 a year
- Typing
- Communication skills
11d
Revenue Protection Officer - 2274
Greater Anglia —Bishop's Stortford
- £32,597 - £38,000 a year
- Weekend availability
- Customer service
- Communication skills
- Employee discount
8d
Administrative Officer
Modus Car Body Repairs —Luton
- £30,000 - £35,000 a year
- Full-time
- Administrative experience
- Organisational skills
- Typing
Quick apply
A320/1 Type Rated First Officers
Jet2.com and Jet2holidays —Luton
- Full-time
- English
- Annual leave
Temporary Accommodation Officer (P01667)
Welwyn Hatfield Borough Council —Welwyn Garden City
- £30,756 - £34,011 a year
- Call to connect
- Hybrid work
- Customer service
- English
- Annual leave
ERSOU - ROCU - Police Staff Scale 6 - Financial Intelligence Development Officer (FIDO)
Bedfordshire Police —Stevenage
- £33,603 - £35,772 a year
- Full-time
- Presentation skills
- Leadership
- Annual leave
- Employee assistance programme
7d
Senior Admissions Officer (Applicant Enquiries)
University College London —London
- £43,981 - £52,586 a year
- Full-time
- Annual leave
- Employee assistance programme
9d
ERSOU - ROCU - Police Staff PO1/2 - Security and Data Assurance Officer
Bedfordshire Police —Stevenage
- £43,668 - £49,716 a year
- Full-time
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
7d
Community Inclusion Officer
Luton Town Football Club —Luton
- Weekend availability
- Childcare
- Microsoft Office
- Administrative experience
ERSOU - ROCU - Police Staff PO1/2 - Security and Data Assurance Officer
Hertfordshire Constabulary —Stevenage
- £43,668 - £49,716 a year
- Full-time
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
7d
Senior HR Officer - Systems
Hertfordshire County Council —Stevenage
- £42,839 - £47,181 a year
- Hybrid work
- English
- Analysis skills
- Human resources
10d
ERSOU - CTP - Police Staff - Scale 6 - Performance Researcher
Cambridgeshire Constabulary —Stevenage
- £33,603 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Communication skills
- Employee assistance programme
7d
ERSOU - ROCU - Police Staff Scale 6 - Financial Intelligence Development Officer (FIDO)
Hertfordshire Constabulary —Stevenage
- £33,603 - £35,772 a year
- Full-time
- Presentation skills
- Leadership
- Annual leave
- Employee assistance programme
7d
Quality Systems Officer
Hart Learning Group —Stevenage
- Up to £35,000 a year
- Full-time
- Leadership
Markets Officer
St Albans City & District Council —St Albans
- £32,790 - £35,163 a year
- Full-time
- Hybrid work
- English
- Annual leave
Customer Services Officer
Singapore Airlines Ltd. —Middlesex
- £24,000 - £27,000 a year
- Weekend availability
- Customer service
- In-person
- Life insurance
Quick apply
Head of Estates Operations
British Transport Police —London
- £72,436.28 a year
- Full-time
- Engineering
- Leadership
- Communication skills
- Annual leave
- Gym membership
Quick apply
ERSOU - CTP - Police Staff - Scale 6 - Performance Researcher
Bedfordshire Police —Stevenage
- £33,603 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Communication skills
- Annual leave
- Employee assistance programme
7d
Cyber Intelligence Investigator - Cyber Crime Unit - 01
Metropolitan Police —Vauxhall
- £40,519 a year
- Full-time
- English
- Communication skills
- Annual leave
5d
ERSOU - CTP - Police Staff - Scale 6 - Performance Researcher
Hertfordshire Constabulary —Stevenage
- £33,603 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Communication skills
- Annual leave
- Employee assistance programme
7d

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operations officer jobs near welwyn, hrt

[6414D] Control Room Operator including RRA

National Highways -
Potters Bar

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Job details

Permanent
£37,762.50 - £39,262.50 a year
11 days ago

Qualifications

GCSE
Typing
Communication skills

Full job description

Job reference: 000494

Salary: Competitive

Department: Traffic and Operational Delivery

Location: Potters Bar (South Mimms ROC)

Employment type: Permanent

Hours Per Week: 37

Job start date: 14/09/2026

Closing date: 20/07/2026

Job Description

About the job.

As a Control Room Operator, you’ll be the first line of support when someone makes that crucial roadside call. Whether it's a breakdown, an accident, or an urgent road issue, you'll be the voice of reassurance, the problem-solver, and the one who mobilises the right teams to take action. From setting road signs and signals, to coordinating with emergency services and ensuring our road workers can safely carry out maintenance and upgrades - you’ll be at the heart of it all.

Every day in our Regional Operations Centre is different. It’s fast-paced, dynamic and incredibly rewarding. We take immense pride in our work, knowing that we’re connecting businesses, families, and communities across the country with passion and dedication.

We’re looking for people to join our diverse and energetic team to manage our road networks in the East region, where you’ll be based at our Regional Operations Centre in Potters Bar.

Our Control Room Operator's operate 24/7, 365 days of the year, so our operators work 6 days on, 3 days off. Consisting of: 3 earlies (6am – 2.26pm), 3 lates (2pm – 10.26pm), 3 rest, 3 covers (can be any of these shifts), 3 nights (10pm – 6.26am), 3 rest.

The starting salary for this role is up to £37,762.50 (made up of base salary plus 25% shift allowance and £1500 RRA) increasing to up to £39,262.50 (made up of base salary plus 25% shift allowance and £1500 RRA) after 9 months probation.

Monitoring live traffic conditions, using a range of tools and technologies, such as CCTV cameras, traffic sensors, and real-time data feeds, to keep an eye on traffic flow, congestion, and incidents.
Incident management, when an incident occurs, such as an accident, breakdown, or severe weather event, ROC operators are among the first to respond. You’ll coordinate the immediate response, which might involve dispatching traffic officers, alerting emergency services, or setting up road closures and diversions.
Providing accurate and timely information to road users. This can include updating digital road signs (Variable Message Signs), coordinating with local media, and providing updates to traffic information services.
Working closely with various stakeholders, including the police, fire services, and local authorities, to manage incidents and ensure the safety of road users.
Playing a role in coordinating road maintenance activities and construction work, ensuring that such operations are carried out safely and with minimal disruption to traffic.

About you.

We are looking for people who are great communicators and proficient problem-solvers. If you put safety first, take ownership of your work, show passion for what you do, work effectively in a team, and demonstrate integrity in how you do it – then you’ll be a great fit for our organisation.

Some skills and requirements we are looking for include;

Decision-making and problem-solving skills
Excellent communication skills and telephone manner
Ability to work calmly under pressure
Comfortable with technology and able to quickly learn new systems
A high level of typing proficiency

Other Requirements

GCSE Maths and English (Grade C/4 or above), or equivalent. However, if you do not have these qualifications, please do still apply, as we’re likely to accept applicants who have relevant work experience or similar level qualifications.
Prepared to work shifts as part of a 24/7 cover.

About us.

Here at National Highways, we manage and improve England’s motorways and major A roads, helping our customers have safer, smoother and more reliable journeys. Our priorities are safety, customers and delivery, and at the core of this, are our values of passion, integrity, safety, teamwork and ownership.

Operations is at the heart of keeping the strategic road network moving and ensuring our customers get the best possible experience when using our roads.

We address over 39,000 customer enquiries every month, plan and deliver all maintenance activities on the network, drive efficiencies and improvements across our systems and roads, and respond to incidents across 4,500 miles of motorways and major A-roads that we manage. All to make sure National Highways customers have safer, smoother, and more reliable journeys.

We are committed to creating a diverse environment and welcome applicants from all backgrounds.

Please note, the advert may close ahead of the deadline if we receive a large number of applications.

Apply Now

Refine Your Search

operations officer jobs in welwyn, hrt

[6414D] Control Room Operator including RRA

Revenue Protection Officer - 2274

Administrative Officer

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Temporary Accommodation Officer (P01667)

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ERSOU - ROCU - Police Staff PO1/2 - Security and Data Assurance Officer

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