Customer service supervisor Work, Jobs in West Malling, Ken (with Salaries)

Hospitality Supervisor
Retirement Villages Group —West Malling
- Weekend availability
- Continuous improvement
- Cleaning
- Training & development
Quick apply
Customer Service Supervisor
Perfect Reception —Gravesend
- From £12.87 an hour
- Part-time
- English
- Supervising experience
- Mentoring
Quick apply
14d
Assistant Store Manager
Tapi —Maidstone
- Full-time
- Sales
- Continuous improvement
- Training & development
- Employee assistance programme
- Employee discount
Supervisor - New Store Opening - Sevenoaks
The White Company —Sevenoaks
- Mentoring
- Training & development
- Leadership
- Employee discount
Visual Supervisor - New Store Opening - Sevenoaks
The White Company —Sevenoaks
- Microsoft Powerpoint
- Microsoft Word
- Travel
- Employee discount
Costa - Supervisor - Costa
Compass Group —Maidstone
- £13.95 an hour
- Full-time
- Customer service
- Team management
- Cleaning
7d
Shift Supervisor
Cobra Coffee —Maidstone
- Weekend availability
- Hospitality
- Customer service
- Training & development
- Employee discount
- Life insurance
Assistant Store Manager
Matalan —Maidstone
- Full-time
- Customer service
- Data analysis skills
- Analysis skills
- Annual leave
- Employee assistance programme
Quick apply
Supervisor - 20 Hours
Bestway Group —Oxted
- Part-time
- Customer service
- Training & development
- Communication skills
Quick apply
Conference and Banqueting Supervisor
Bromley Court Hotel —Bromley
- £29,000 a year
- Weekend availability
- Bar
- Hotel
- Supervising experience
- Free parking
Quick apply
Customer Service Supervisor
MKP LONDON LTD —Forest Gate
- £25,420 - £45,000 a year
- Full-time
- Spanish
- Data analysis skills
- English
Quick apply
8d
Sales Team Leader
TR Fastenings —East Grinstead
- £36,000 - £38,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Sales
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
8d
Supervisor - 16 Hours
Bestway Group —Oxted
- Part-time
- Customer service
- Training & development
- Communication skills
Quick apply
Front Office Supervisor
Five Pizza Hospitality Services UK Ltd. —London
- £2,500 - £3,200 a month
- Weekend availability
- Hotel
- Supervising experience
- Conflict management
- Free parking
- Health & wellbeing programme
Quick apply
3d
Assistant Store Manager - Fireaway Pizza
Fireaway —Southend-on-Sea
- Full-time
- Inventory control
- Sales
- Restaurant management
Quick apply
14h
Sales Supervisor, Ashford Outlet -Ashford Men's Store
Michael Kors —Ashford
- £26,000 - £41,500 a year
- Full-time
- Customer service
- English
- Organisational skills
Supervisor Sales Assistant
Elite Garages —Caterham
- Up to £13.25 an hour
- Full-time
- Customer service
- Merchandising
- Bakery
Quick apply
8d
Supervisor
The White Company —Grays
- Mentoring
- Training & development
- Leadership
- Employee discount
Customer Service Leader
Lutron Electronics Co., Inc —London
- Full-time
- CRM software
- Spanish
- English
Team Leader
Card Factory —East Grinstead
- £13 an hour
- Customer service
- Leadership

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customer service supervisor jobs near west malling, ken

Hospitality Supervisor

Retirement Villages Group -
West Malling

Quick apply

Job details

Full-time

Qualifications

Operations management
Stakeholder collaboration
Food service team management
Stakeholder liaison
Complaint handling
Performance management
Menu planning
Continuous improvement
Continuous improvement cycles oversight
Food and beverage team management
Cleaning
Training & development
Team motivation leadership
Hospitality management
Rota coordination

Full job description

Are you passionate about delivering exceptional hospitality and creating memorable experiences? Do you lead by example and inspire teams to deliver outstanding service? If so, this is a fantastic opportunity to join us here at Retirement Villages as a Hospitality Supervisor, playing a key role in shaping the food, beverage and guest experience at our brand new village - The Willowbury, based in West Malling.

As a Hospitality Supervisor, you’ll ensure our residents receive a warm, welcoming and consistently excellent service across all food, beverage and guest areas. You’ll champion high standards, support the development of the hospitality team, and help us create an environment where residents feel appreciated, engaged and empowered to live well for longer.

You will oversee the day-to-day operation of our village’s hospitality services, drive continuous improvement, support commercial performance, and deliver a safe, hygienic and resident-centric experience. This is a full time role working 5 days over 7 - flexibility will be required as some shifts will be to cover evenings and weekends.

What You’ll Do…

Deliver Exceptional Hospitality

Supervise and evaluate food, beverage and wider hospitality services.
Champion service standards and support your team to deliver excellence.
Identify opportunities to enhance service, develop new procedures and communicate changes effectively.
Maintain a safe, hygienic working environment with strong cleaning and compliance practices.
Support the village to deliver RVG’s food and beverage strategy, ensuring every resident interaction reflects our mission.
Manage resident enquiries and complaints professionally, using feedback to continuously improve.
Build positive relationships with residents, helping make the village a warm, engaging place to live.

Lead and Develop Your Team

Plan rotas and staffing levels to meet wage budgets.
Set clear performance expectations and hold team members accountable.
Evaluate skills, identify development needs and support ongoing training.
Create an inclusive team culture where everyone feels valued and able to be themselves.
Promote and uphold a safety-first approach across all hospitality operations.
Stay up to date with industry trends, best practice and competitor insights.

Drive Revenue and Operational Success

Provide valuable feedback to culinary and management teams to shape appealing, commercially successful menus.
Engage colleagues in new initiatives and help quantify business benefits.
Use systems and technology to track and optimise food and beverage performance.

What We’re Looking For

A natural leader who holds themselves and others to high standards.
Strong planning, organisation and prioritisation skills.
A collaborative mindset and the ability to build great relationships.
Ability to stay calm and deliver results in a fast-paced environment.
Understanding of effective processes, continuous improvement and operational efficiency.
Financial awareness with the ability to interpret key indicators and support business decisions.
Commitment to resident-centric service and excellent customer experience.
Ability to balance multiple stakeholder needs effectively.

Why Join RVG?

A rewarding role with real impact on residents’ daily lives.
Supportive leadership and plenty of opportunities for professional development.
A welcoming, purpose-led culture built on our values.
The chance to shape hospitality standards in a growing, innovative organisation.

Quick apply

Refine Your Search

customer service supervisor jobs in west malling, ken

Hospitality Supervisor

Customer Service Supervisor

Assistant Store Manager

Supervisor - New Store Opening - Sevenoaks

Visual Supervisor - New Store Opening - Sevenoaks

Costa - Supervisor - Costa

Shift Supervisor

Assistant Store Manager

Supervisor - 20 Hours

Conference and Banqueting Supervisor

Customer Service Supervisor

Sales Team Leader

Supervisor - 16 Hours

Front Office Supervisor

Assistant Store Manager - Fireaway Pizza

Sales Supervisor, Ashford Outlet -Ashford Men's Store

Supervisor Sales Assistant

Supervisor

Customer Service Leader

Team Leader

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