Senior technical support Work, Jobs in West Malling, Ken (with Salaries)

Operations Manager
THE WIGGETT GROUP —Brentwood
- From £70,000 a year
- Full-time
- Management
- Maintenance
- Team management
Quick apply
2d
Senior Engineering Manager
Servomex —Crowborough
- Up to £120,000 a year
- Full-time
- Hybrid work
- Sales
- Engineering
- Agile
- Free parking
- Annual leave
Senior Technician
SOCOTEC UK & Ireland —Snodland
- Full-time
- Hybrid work
- IT
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
14d
Digital Training Facilitator
ERA Group —Kings Hill
- Up to £40,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Data analysis skills
- English
- Free parking
- Work from home
Quick apply
8d
Group Editor
All Things Media Ltd —Chatham
- Full-time
- Hybrid work
Quick apply
7d
Engineering & Hygiene Manager
PrepWorld —Northfleet
- £62,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Process and Data Officer
Commercial Services Group —West Malling
- £32,500 a year
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Principal Scientist, Analytical Chemist - Odour Discovery
Digital Odour Technologies Limited —London
- £50,000 - £60,000 a year
- Full-time
- Doctoral degree
- Master's degree
- Machine learning
Quick apply
Head of Technical Governance & Assurance
Sodexo —London
- £80,000 a year
- Full-time
- Engineering
- Maintenance
- University
- Gym membership
Quick apply
6d
Complaints Experience & Journey Lead
National Westminster Bank PLC —Southend-on-Sea
- £61,000 - £91,500 a year
- Full-time
- Hybrid work
- Data analysis skills
- Financial services
- Annual leave
2d
Senior IT Support Technician
TELEONIXS LTD —Basildon
- £41,700 a year
- Full-time
- English
- Continuous improvement
- Travel
- Sick pay
Quick apply
Technical Support Engineer II, Triage & Discovery
Alloy —London
- SQL
- JavaScript
- Travel
Senior Systems Engineer
BAE Systems —Rochester
- £45,000 - £60,000 a year
- No degree
- IT
Senior Risk Pricing Analyst
Somerset Bridge Group —East Grinstead
- £65,000 - £75,000 a year
- Full-time
- Hybrid work
- SQL
- Communication skills
- Python
- Annual leave
- Referral programme
Quick apply
Science Technician
Holmewood House School —Royal Tunbridge Wells
- Part-time
- Laboratory experience
- Analysis skills
- First Aid Certification
- Free parking
Quick apply
9d
Chief Technology Officer
OFGEM —London
- £81,000 - £117,800 a year
- Full-time
- Hybrid work
- Azure
- Presentation skills
- IT
- Flexible schedule
Project Coordinator / Administrator – New Lifts & Modernisation
Acute New Elevators Ltd —Rochester
- £28,000 - £32,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
8d
Senior Business Analyst
Cabot Financial —West Malling
- Azure
- Agile
- IT
- Employee assistance programme
- Employee discount
Product Manager
Servomex —Crowborough
- £70,000 - £90,000 a year
- Full-time
- Hybrid work
- Sales
- Engineering
- Bachelor's degree
- Annual leave
- Flexible schedule
12d
Technical Risk Adviser
MI6 - Secret Intelligence Service —London
- £75,882 - £94,754 a year
- Part-time
- Presentation skills
- Annual leave
9d

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Operations Manager

THE WIGGETT GROUP -
Brentwood

Quick apply

Job details

Full-time
From £70,000 a year
2 days ago

Benefits

On-site gym
Company pension
On-site parking

Qualifications

Management
Operations management
Maintenance
Electrical systems
Team management
Contracts
Leadership
Communication skills

Full job description

Operations Manager

Location: Brentwood Office

Reports to: Managing Director

The Role

Job Summary

The Operations Manager is responsible for overseeing all aspects of daily operations, ensuring that works (from small maintenance jobs to large-scale electrical installations) are executed efficiently, safely and profitably.

This role bridges technical expertise, team leadership, client management and strategical operational planning.

The Operations Manager ensures compliance with industry standards, optimises workforce performance, manages budgets, and fosters a culture of safety, accountability and continuous improvement.

Key Responsibilities

1. Operational Oversight and Contract Management

Plan, schedule and monitor all electrical contracts, including installations, repairs and preventative maintenance
Allocate resources efficiently, ensuring the right personnel, tools and materials are available for each contract
Tract Contract milestones, timelines and deliverables to ensure deadlines are met
Develop contingency plans to address delays, resource shortages or unexpected technical issues
Implement and maintain standard operating procedures for field and office operations

2. Leadership and Team Management

Manage and support Contract Managers in ensuring delivery of contracts
Lead, mentor and manage electricians, technicians, supervisors and support staff on all contracts
Conduct regular performance reviews and identify training needs to enhance skills and safety awareness
Foster a collaborative, accountable and results-driven working environment
Recruit, onboard and retain qualified staff to achieve operational needs
Promote professional development and career growth within the team

3. Quality Assurance and Safety Compliance

Ensure all electrical works comply with local and national electrical codes, safety regulations and Company y Policies
Implement and monitor strict safety protocols on all job sites
Conduct regular audits, inspections, risk assessments to prevent accidents and ensure quality standards
Investigate incidents, near misses or client complaints, implementing corrective measures as needed
Ensure the business is kept up to date in regulatory changes and industry best practices

4. Client and Stakeholder Relations

Serve as the primary point for clients regarding contract status, scheduling and technical advice
Maintain strong relationships with suppliers, subcontractors, regulators and other key stakeholders
Address client concerns promptly and professionally, ensuring customer satisfaction
Develop proposals, plans and progress reports for clients and Senior Management

5. Financial and Resource Management

Prepare and manage budgets, labour costs and materials procurement
Monitor contract profitability and operational costs, recommending cost saving initiatives
Approve purchase orders and invoices in line with Company policy
Analyse operational data and productivity metrics to identify areas for improvement
Contribute to strategic planning, forecasting and resource allocation for future contracts

6. Continuous Improvement

Identify opportunities to streamline operations, reduce waste and increase productivity
Introduce and implement new technologies, tools and systems to enhance contract efficiency
Foster a culture of innovation, accountability and operational excellence
Evaluate feedback from clients and team members to refine process and service delivery

7. Reporting and Documentation

Maintain accurate records of the contracts’ performance, budgets, safety reports and employee performance
Generate periodic reports for Senior Management on operational performance, challenges and opportunities
Ensure compliance with internal reporting standards, client documentation and regulatory requirements

Qualifications & Experience

Minimum 5-10 years’ experience in electrical services, contract and/or operations management
Strong commercial awareness and understanding of contract profitability
Electrical background with knowledge of electrical systems, installation, repair and maintenance practices (qualified electrician or equivalent industry experience)
Excellent leadership and exceptional team management skills
Proven experience managing multiple fast-paced contracts
Effective communication, client relation and stakeholder skills
Strong problem solving, decision making and organisational expertise
Knowledge of Occupational Health and Safety Regulations

Key Competencies

Technical knowledge of electrical systems
Leadership and People Management
Contract planning and execution
Budgeting and financial oversight
Risk Assessment and Safety Compliance
Client relationship management
Strategic thinking and process improvement
Performance monitoring and KPI Analysis

Pay: From £70,000.00 per year

Benefits:

Company pension
On-site gym
On-site parking

Work Location: In person

Quick apply

Refine Your Search

senior technical support jobs in west malling, ken

Operations Manager

Senior Engineering Manager

Senior Technician

Digital Training Facilitator

Group Editor

Engineering & Hygiene Manager

Process and Data Officer

Principal Scientist, Analytical Chemist - Odour Discovery

Head of Technical Governance & Assurance

Complaints Experience & Journey Lead

Senior IT Support Technician

Technical Support Engineer II, Triage & Discovery

Senior Systems Engineer

Senior Risk Pricing Analyst

Science Technician

Chief Technology Officer

Project Coordinator / Administrator – New Lifts & Modernisation

Senior Business Analyst

Product Manager

Technical Risk Adviser

I want to receive the latest job alerts for senior technical support in west malling, ken

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