Customer service supervisor Work, Jobs in West Thurrock, Ken (with Salaries)

Supervisor
The White Company —Grays
- Mentoring
- Training & development
- Leadership
- Employee discount
Team Leader - 21 Soho Square
ST James Facilities —London
- £39,250 a year
- Full-time
- Word processing
- Writing skills
- English
Quick apply
Customer Service Supervisor
Perfect Reception —Gravesend
- From £12.87 an hour
- Part-time
- English
- Supervising experience
- Mentoring
Quick apply
Amazon Tour Leader, Amazon Tours
Amazon UK Services Ltd. —Dartford
- Full-time
- Public speaking
- English
- Bachelor's degree
17h
Supervisor - KFC
Moto —Grays
- £13.83 an hour
- Hospitality
- Customer service
- Restaurant management
- Employee discount
- Sick pay
Quick apply
3d
Sales - Supervisor
New Look —Grays
- Part-time
- Customer service
- Training & development
- Communication skills
Retail Assistant Store Manager
Venchi —London
- £31,000 - £32,000 a year
- 8 hour shift
- Hospitality
- Management
- Sales
- Store discount
- Employee discount
Quick apply
Customer Service Supervisor
Wanstead Domestic Appliances —London
- £25,420 - £33,500 a year
- Full-time
- Supervising experience
- Organisational skills
- Computer skills
Quick apply
Store Supervisor
Footasylum —Greenhithe
- Customer service
- Merchandising
- Human resources
1d
Assistant Store Manager - Canary Wharf
Chisholm Hunter Ltd —London
- Full-time
- Sales
- Customer service
- Retail management
Quick apply
Shift Station Manager (Passenger assistance) (Volume)
Network Rail —London
- £43,588 a year
- Weekend availability
- Customer service
- Team management
- Training & development
5d
Customer Service Supervisor
MKP LONDON LTD —Forest Gate
- £25,420 - £45,000 a year
- Full-time
- Spanish
- Data analysis skills
- English
Quick apply
12d
Customer Care Team Leader
Wrisk —Rainham
- Full-time
- Hybrid work
- Training & development
- Leadership
- Communication skills
Quick apply
2d
Sales Advisor / On Shift Duty Manager
Hackstons —London
- £31,000 - £33,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
- Store discount
- Annual leave
Quick apply
7d
Call Centre Team Leader
Expert Law —North Finchley
- £25,420 - £35,000 a year
- Full-time
- CRM software
- Analysis skills
- Computer skills
Quick apply
12d
Front Office Supervisor
Five Pizza Hospitality Services UK Ltd. —London
- £2,500 - £3,200 a month
- Weekend availability
- Hotel
- Supervising experience
- Conflict management
- Free parking
- Health & wellbeing programme
Quick apply
7d
Front Desk Supervisor
AIRE Ancient Baths —London
- £30,000 - £32,640 a year
- 8 hour shift
- English
- Front desk
- Communication skills
- Employee discount
- Referral programme
Quick apply
Service Delivery Team Leader
Inmaa Business Services UK Ltd. —London
- £2,650 - £3,500 a month
- Full-time
- CRM software
- Continuous improvement
- Team management
- Free parking
- Health & wellbeing programme
Quick apply
5d
Supervisor - London (Bluewater)
Hugo Boss —Bluewater
- Full-time
- Customer service
- Training & development
- Retail management
Main - Team Leader
WHSmith Travel —Dartford
- Full-time
- Customer service
- Training & development
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
4d

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customer service supervisor jobs near west thurrock, ken

Supervisor

The White Company -
Grays

Apply Now

Job details

Benefits

Company pension
Employee discount

Qualifications

Mentoring junior staff
Performance management
Retail team management
Staff training
Mentoring
Customer support
Customer interaction
Retail experience
Training & development
Leadership
Team motivation leadership

Full job description

Our Role
As a Supervisor, you provide visible leadership on the shop floor, supporting the team to deliver excellent customer experiences and strong day-to-day performance. You act as a key link between the team and management, helping translate priorities into action.
This role represents progression from delivering results yourself to supporting others to perform consistently, building confidence in people leadership and decision-making.

What you'll be doing
Customer and Brand Experience
Lead by example in delivering warm, personal, and brand-led customer experiences.
Support colleagues to build confidence in customer conversations, make product recommendations and drive conversion.
Use customer feedback and observation to spot risks to service and act quickly.
Help encourage data capture and relationship-building as part of everyday service.
Handle customer queries with empathy and professionalism, escalating where appropriate.
Use your presence on the floor to maintain service standards and ensure customers feel welcomed, supported, and valued.
Champion brand values on the shop floor, creating an environment where inclusivity, care, and pride in presentation are evident in every interaction.
People and Culture: Supporting the Team
Guide and support team members during shifts, setting clear expectations and priorities.
Provide in-the-moment coaching and feedback to build confidence and capability.
Support onboarding and training of new starters, reinforcing brand and service standards.
Contribute to a positive training culture by sharing knowledge and best practice.
Celebrate successes, identify development opportunities, and help cultivate a positive, inclusive team culture.
Act as a trusted point of support between the team and management, stepping up when required.
Act as a calm, reliable presence during busy or pressured trading periods.
Operational and Commercial Excellence: Improving Performance
Support daily trading priorities, floor coverage, and task completion.
Review basic sales KPIs such as conversion, ATV, and UPT. And use observations as part of daily routines, helping the team focus on what matters most.
Support promotions, Visual Focus actions, and replenishment activity.
Maintain high standards of housekeeping, visual presentation, and operational compliance.
Balance completing operational tasks with maintaining excellent service on the shop floor.
Escalate issues, risks, or opportunities clearly to store management.
Support management by sharing customer insights and contributing to store action plans.
Champion the digital experience in store, using technology to deliver seamless, multi-channel service.

About You
Proven experience in retail or a service-led environment, with exposure to supporting or guiding others.
Passionate about people, with the ability to inspire through warmth, communication, and example.
Confident and proactive, with a solution-focused approach to challenges.
Well organised, efficient, and attentive to detail.
Motivated to develop leadership and commercial skills.
Please read through the attached Job Description for more detail.

What we offer you
At The White Company, we value our employees for always going the extra mile; we reward this with great benefits and competitive salaries.
50% discount on our products,
23 days holiday rising to 25 during service,
A Volunteer Day with a charity of your choice,
In addition to a competitive salary, a discretionary bonus scheme may be rewarded annually,
Perkplace Benefits Platform – offering a variety of discounts across wellbeing and lifestyle,
Automatic enrolment into the Group Personal Pension scheme,
Following successful probationary completion, you’ll be covered by our life assurance plan,
Social - Christmas party/social events throughout the year

Our Equality Diversity and Inclusion statement of commitment
At The White Company we are committed to creating an inclusive culture that welcomes and celebrates a diversity of backgrounds and identities.
We are working together to ensure our environment is one where people can bring their authentic selves to work, where their contribution is valued, ability enhanced, and perspective appreciated. Where difference is respected, encouraged, and celebrated. Where you can feel you belong.
We are committed to an active Equality Diversity and Inclusion Policy, which starts with our recruitment and selection process.
We'd love you to join us on our journey.

Our Sustainability statement of commitment
We are committed to building a sustainable legacy that will enable a brighter future for people and our planet.’ We believe this should be reflected in everything we do.

Apply Now

Refine Your Search

customer service supervisor jobs in west thurrock, ken

Supervisor

Team Leader - 21 Soho Square

Customer Service Supervisor

Amazon Tour Leader, Amazon Tours

Supervisor - KFC

Sales - Supervisor

Retail Assistant Store Manager

Customer Service Supervisor

Store Supervisor

Assistant Store Manager - Canary Wharf

Shift Station Manager (Passenger assistance) (Volume)

Customer Service Supervisor

Customer Care Team Leader

Sales Advisor / On Shift Duty Manager

Call Centre Team Leader

Front Office Supervisor

Front Desk Supervisor

Service Delivery Team Leader

Supervisor - London (Bluewater)

Main - Team Leader

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