Theatre manager Work, Jobs in Wethersfield, Ess (with Salaries)

Support Manager
Tait —Haverhill
- Full-time
- ERP systems
- Microsoft Office
- Bachelor's degree
- Annual leave
- Employee assistance programme
Brand Marketing Manager
TTP —Cambridge
- Full-time
- Marketing
- Programmable logic controllers
- Bachelor's degree
- Life insurance
Quick apply
CYP Manager
Nuffield Health —Cambridge
- £53,600 a year
- Full-time
- Leadership
- Nursing
- Employee discount
- Gym membership
4d
Facilities Manager
Nuffield Health —Brentwood
- Full-time
- Contracts
- Employee discount
- Gym membership
2d
Assistant Front of House Manager- Full Time
Downham Hall —Billericay East
- £29,000 - £34,000 a year
- Weekend availability
- Serving
- Hospitality
- Bar
- Free parking
- Employee discount
Quick apply
17h
Radiology Administrator Team Leader
Nuffield Health —Brentwood
- Full-time
- Customer service
- Computer skills
- Communication skills
- Annual leave
- Employee discount
Market Street Manager
Morrisons —Maldon
- Cooking
- Leadership
- School
- Annual leave
- Employee discount
Quick apply
10d
Omnichannel Marketing Executive
TTP —Cambridge
- Full-time
- Communication skills
- Marketing
- Life insurance
Quick apply
Multi Brand Account Manager - Penhaligon's/Byredo John Lewis Cambridge
PUIG —Cambridge
- Microsoft Excel
- Leadership
2d
Duty Manager - Harlow
Smyths Toys —Harlow
- From £32,000 a year
- Weekend availability
- Microsoft Office
- Analysis skills
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
12d
Senior Matron
West Suffolk NHS Foundation Trust —Bury St. Edmunds
- £57,528 - £64,750 a year
- Full-time
- Leadership
- Nursing
Consultant Urologist
The Princess Alexandra Hospital NHS Trust —Harlow
- £109,725 - £145,478 a year
- Weekend availability
AI/ML Research Consultant
Awerian —Cambridge
- Full-time
- Bachelor's degree
- Machine learning
- In-person
- Life insurance
Quick apply
4d
Clinical Nurse Specialist
Norfolk & Suffolk Foundation Trust —Bury St. Edmunds
- £49,387 - £56,515 a year
- Full-time
- Supervising experience
- Teaching
- Annual leave
- Employee discount
11d
Production Operatives (Days)
Unisurge International Ltd —Newmarket
- £13.90 an hour
- Full-time
- English
- In-person
- Profit sharing
- Employee discount
Quick apply
2d
Veterinary Surgeon - Small Animal
IVC —Hadleigh
- Up to £75,000 a year
- Full-time
- Communication skills
- Employee discount
Registered Nurse
Phoenix Hospital Group —Chelmsford
- Part-time
- Customer service
- Microsoft Office
- Computer skills
- Free parking
Quick apply
Outpatient and Ward Registered Nurse
Phoenix Hospital Group —Chelmsford
- £15,200 - £38,000 a year
- Hospital
- Customer service
- Microsoft Office
- Free parking
Quick apply
Clinical Nurse Specialist- Adult Eating Disorder
Norfolk & Suffolk Foundation Trust —Bury St. Edmunds
- £49,387 - £56,515 a year
- Full-time
- Supervising experience
- Travel
- Leadership
4d
Electronics & Embedded Software Engineer
Lamp & Pencil Ltd —Bishop's Stortford
- £27,500 - £50,000 a year
- Full-time
- Engineering
- Microsoft Office
- Java
- Free parking
- Health & wellbeing programme
Quick apply
12d

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Support Manager

Tait -
Haverhill

Apply Now

Job details

Full-time

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Private medical insurance

Qualifications

ERP systems
Logistics
Bloomberg
Microsoft Office
Bachelor's degree
Customer support
Swift
Communication skills

Full job description

TAIT partners with artists, brands, IP holders and place makers to bring culture-defining, never-before-seen experiences to life. With a legacy of innovation spanning over 45 years, TAIT has grown from pioneering in rock ‘n’ roll concert staging to setting the global standard for extraordinary live events and experiences through cutting-edge technology, precision engineering, and creative design. TAIT’s 20 global offices have developed iconic productions and experiences in over 30 countries, all seven continents, and even outer space for renowned performers, theme parks, exhibits, and venues across the globe, including partnerships with Taylor Swift, Cirque Du Soleil, Royal Opera House, Nike, NASA, Bloomberg, Google, Beyoncé, and The Olympics

Position Purpose

The Support Manager provide courteous, professional, prompt, exceptional service, and support to TAIT’s diverse clientele. As a Support Manager, you are accountable for collaborating with various departments and teams to develop the right solutions to customer concerns.

The work involves considerable client contact with an emphasis on providing support tailor-made to the client’s system sustainment and vision. Support Managers work with clients on, but are not limited to, arranging site inspections and visits, part repairs, part ordering, and assisting with the management of clients' support agreements.

Responsibilities

Maintain customer relationships while advocating on behalf of the customer and the TAIT company.
Provide feedback from customers on product quality and features.
Follow TAIT QHSE and global Service & Support policies and procedures.
Maintain client relationships ensuring clients are satisfied with the services provided.
Manage and exceed client expectations to agree on clear scope, schedule, and contract.
Ensure that support tickets are kept out of breach through professional, clear, concise information for both internal and external use.
Manage site teams, negotiate changes and variations where applicable ensuring that the project is executed in a timely, cost-effective, profitable, and professional manner.
Collaboration with the technical integration teams and project teams in the TAIT organization to help exceed the clients needs.
Manage and schedule resources in collaboration with resource management teams.
Work proactively, taking the initiative where necessary and with minimum supervision.
Identify, source, and supply spare and replacements parts in partnership with other TAIT departments.
Structure and process qualitative and quantitative data and draw insightful conclusion from it in a timely manner.
Work within a global team of technical support professionals delivering the best in support services to our clients.
Visit sites and meet with clients to maintain relationships and develop new ones when required.
Demonstrate continuous diplomatic effort to improve operations, streamline work processes and work cooperatively with other departments.
Adhere to all company safety policies and procedures.
Attend meetings, seminars, and training sessions as required.
Perform assigned duties according to the policies and expectations prescribed by the company.

Position Requirements

HS Diploma or G.E.D. equivalent; Associates or Bachelors degree preferred
Experience working in a customer support or management role preferably in the entertainment industry.
Experience planning projects with complex logistics and hard deadlines.
Proficiency in MS Office Suite.
Familiarity with Enterprise Resource Planning (ERP) system (e.g. Epicor) and customer service ticketing service platform(s) (e.g. Salesforce)
Proficient in written and verbal communication skills with a level of honesty and integrity
Strong willingness to work hard and sometimes outside of normal business hours to get the job done.
Comfortable providing feedback from customers on product quality and features to internal stakeholders
Experience in TAIT related markets, especially cruise ship venues, theatres, and theme parks, strongly preferred.
Sound decision-making skills within the scope of the team or department.
Skill in delegating tasks and responsibilities to team members.
Strong communication skills for effective team collaboration and reporting.

TAIT Benefits:

Competitive pension scheme with employer contributions
Life assurance (4x salary)
Medicash health cashback plan (covering dental, optical, and more)
Employee Assistance Program (EAP) with 24/7 support
Cycle to Work scheme
Income protection / critical illness cover
Optional private medical insurance (role/level dependent)
Paid annual leave starting at 22 days, increasing with service
UK bank holidays

#LI-KS1TAIT is an equal opportunity employer fully committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected characteristic as outlined by international, national, state, or local laws.

Apply Now

Refine Your Search

theatre manager jobs in wethersfield, ess

Support Manager

Brand Marketing Manager

CYP Manager

Facilities Manager

Assistant Front of House Manager- Full Time

Radiology Administrator Team Leader

Market Street Manager

Omnichannel Marketing Executive

Multi Brand Account Manager - Penhaligon's/Byredo John Lewis Cambridge

Duty Manager - Harlow

Senior Matron

Consultant Urologist

AI/ML Research Consultant

Clinical Nurse Specialist

Production Operatives (Days)

Veterinary Surgeon - Small Animal

Registered Nurse

Outpatient and Ward Registered Nurse

Clinical Nurse Specialist- Adult Eating Disorder

Electronics & Embedded Software Engineer

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