Head of customer service Work, Jobs in Whatton, Ntt (with Salaries)

Customer Services Team Leader
Reconomy Connect —Newark-on-Trent
- Full-time
- Training & development
- Leadership
- Communication skills
- Free parking
- Store discount
14d
Implementation Manager - UK
Maersk —Derby
- Full-time
- English
- Agile
- Training & development
Learner Engagement Officer - Newark-on-Trent
Acorn Training —Newark-on-Trent
- Full-time
- Hybrid work
- Recruiting
- Computer skills
- Communication skills
- Annual leave
- Referral programme
Quick apply
General Manager
Sodexo —Nottingham
- Up to £60,000 a year
- Full-time
- Continuous improvement
- Free parking
- Employee assistance programme
Quick apply
6d
Operations Manager
HM Courts & Tribunal Service —Leicester
- £40,001 - £50,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Continuous improvement
- Travel
- Annual leave
- Employee discount
Duty Manager
Southwell Racecourse —Southwell
- Full-time
- Hotel
- Team management
- Organisational skills
- Annual leave
- Employee assistance programme
10d
Administrator
Fidelis Legal Services Limited —Lincoln
- From £25,000 a year
- Full-time
- Databases
- Administrative experience
- In-person
- Free parking
- Employee discount
Quick apply
Customer Service Manager
XMA —Nottingham
- £45,000 - £50,000 a year
- Full-time
- Customer service
- Continuous improvement
- Team management
- Life insurance
- Referral programme
8d
Customer Support Team Leader
Mi Hub Ltd —Derby
- Full-time
- Hybrid work
- Microsoft Word
- Computer literacy
- Continuous improvement
- Free parking
- Annual leave
Quick apply
2d
Tenant Data Collection Officer
Civic Recruitment Limited —Nottingham
- £26 an hour
- Temporary
- Computer literacy
- Analysis skills
- Continuous improvement
Quick apply
Senior Communications Officer (Digital and Internal)
Newark and Sherwood District Council —Newark-on-Trent
- £39,152 - £40,777 a year
- Full-time
- Hybrid work
- Social media management
- Free parking
- Annual leave
10d
Nationwide Opportunities - Field Leadership - Area and Regional Operations Manager Opportunities
Well Pharmacy —Leicester
- Continuous improvement
- Recruiting
- Budgeting
General Manager
Brightstar Hospitality Management —Grantham
- Weekend availability
- Hotel
- Computer skills
- Training & development
Quick apply
9d
Operational Administrator
NAPIT —Mansfield
- Microsoft Office
- Organisational skills
- Communication skills
- Free parking
- Annual leave
13d
Head of Service - City
Juno Women's Aid —Nottingham
- £39,755 a year
- Full-time
- Public speaking
- Organisational skills
13d
Customer Support and Quality Trainer
Mi Hub Ltd —Derby
- Full-time
- Hybrid work
- Microsoft Office
- Continuous improvement
- Mentoring
- Free parking
- Annual leave
Quick apply
2d
Account Manager - Derby
One Big Circle —Derby
- £40,000 - £45,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Business development
Quick apply
10d
Support Services Administrator
Woodland Trust —Grantham
- £26,227.50 a year
- Computer literacy
- Data entry
- Annual leave
- Employee assistance programme
16h
Senior Land and Partnerships Manager
Keepmoat Homes —Nottingham
- Full-time
- Business development
- Leadership
- Employee assistance programme
- Employee discount
Senior Flex Product Owner
Yü Group —Nottingham
- £40,000 - £45,000 a year
- Full-time
- Agile
- Annual leave
- Employee assistance programme
Quick apply

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Customer Services Team Leader

Reconomy Connect -
Newark-on-Trent

Apply Now

Job details

Permanent | Full-time
14 days ago

Benefits

Free parking
Store discount
Additional leave
Cycle to work scheme
Free flu jabs
Company pension
Discounted gym membership
Employee assistance programme
Employee discount
Paid volunteer time
Enhanced maternity leave
Enhanced paternity leave
Referral programme
On-site parking

Qualifications

Case record updates
Performance management
Customer support
Professional development mentoring
Training & development
Leadership
Team motivation leadership
Communication skills
Sustainable management

Full job description

At Reconomy Connect, we’re changing the way the world thinks about waste. By bringing together several of Reconomy’s market-leading brands and specialist services, we’re leading the shift from traditional waste disposal to smart, sustainable resource management.

With over 30 years of experience, we combine cutting-edge technology with the power of people to deliver bespoke, end-to-end waste solutions. Our work helps customers reduce costs, improve sustainability, and meet their environmental goals - while driving real change.

As part of our experienced team in Newark, you’ll join over 100 colleagues who are all working toward one shared goal: a world without waste. We do this by building strong customer relationships, understanding business challenges and creating tailored, innovative waste management solutions.

Why Join Us?
At Reconomy Connect, Newark, our success is built on four core values:

Community: We work hand-in-hand with the communities we serve, creating cleaner environments and supporting local development.
Colleague: We believe our people are our greatest asset. We invest in your growth, wellbeing, and success through training, support, and career progression.
Customer: We are trusted by clients across the UK to deliver reliable, responsive, and innovative recycling services.
Environment: Everything we do is driven by a passion for sustainability and a commitment to reducing landfill and carbon impact.

Reconomy Connect in Newark offers a dynamic, inclusive, and forward-thinking workplace where your ideas matter and your work makes a difference.

About the role

Ready to lead a team that thrives on energy and excellence?

We’re looking for a Customer Services Team Leader who loves the buzz of a fast-paced environment and knows how to keep a team motivated and smiling - even when the pressure’s on. If you’re passionate about people, performance, and delivering outstanding customer experiences, this is your chance to shine.

What you'll be doing:

Lead from the front – support a high performing team of Customer Services Executives and tackle queries and escalations head on, as well as processing bookings when required.
Inspire and energize – keep your team motivated and engaged with regular 1-2-1s and team huddles.
Spot the stars – identify talent and help them grow with development plans that make a real impact.
Partner with HR – handle performance, absence, and disciplinary matters with confidence and care.
Drive results – monitor KPIs and SLAs, and implement smart strategies to smash targets.
Be the voice of the team – represent Customer Services in meetings and champion both customer and business needs.
Keep it accurate – ensure cases are handled and documented properly in Salesforce.
Welcome new faces – support onboarding and probation for new starters.

This is a full-time, office-based role (40 hours per week, Monday to Friday) in Newark. We're looking for candidates who can comfortably commute to the office and are able to take part in a rota for Saturday and Bank Holiday on-call support.

What we need from you

Proven experience in people management and team leadership in a customer service environment.
A natural motivator who knows how to coach and develop teams.
Excellent communication and relationship building skills.
Ability to balance customer needs with operational and business goals.
CRM experience (Salesforce is a bonus!).

What we offer

Financial perks: Pension scheme, length of service rewards, and referral bonuses
Exclusive discounts: MyPerks platform, Cycle to Work scheme, gym membership discounts, and skip hire discounts
Health & wellbeing: Flu jabs, eyecare vouchers, and an Employee Assistance Programme
Mental health support: Confidential counselling, MyPerks Wellbeing Centre, and access to trained Mental Health First Aiders
Family-friendly: Enhanced maternity/paternity leave, birthday off, and holiday trading scheme
Community engagement: Volunteer days and collaboration with local charities
Generous holiday: Start with 23 days, rising to 25 after 2 years, plus buy/sell options
Employee voice: Regular “My Voice” surveys and follow-up check-ins to drive meaningful change

Benefits:

Additional leave
Company pension
Cycle to work scheme
Employee discount
Enhanced maternity leave
Enhanced paternity leave
Free parking
On-site parking
Paid volunteer time
Referral programme
Store discount

Work Location: In person

Apply Now

Refine Your Search

head of customer service jobs in whatton, ntt

Customer Services Team Leader

Implementation Manager - UK

Learner Engagement Officer - Newark-on-Trent

General Manager

Operations Manager

Duty Manager

Administrator

Customer Service Manager

Customer Support Team Leader

Tenant Data Collection Officer

Senior Communications Officer (Digital and Internal)

Nationwide Opportunities - Field Leadership - Area and Regional Operations Manager Opportunities

General Manager

Operational Administrator

Head of Service - City

Customer Support and Quality Trainer

Account Manager - Derby

Support Services Administrator

Senior Land and Partnerships Manager

Senior Flex Product Owner

I want to receive the latest job alerts for head of customer service in whatton, ntt

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