Job Introduction
This is an exciting opportunity to play a key role in advancing the Council’s use of generative AI, turning high-value business challenges into innovative Microsoft Copilot Studio solutions that enhance efficiency, access to information and service delivery.
Your new role
Join us at the forefront of digital transformation, designing and delivering innovative AI-powered solutions that improve services for residents and staff. You will develop and enhance Microsoft Copilot and AI agent experiences, connecting them to trusted council data sources and business processes to provide accurate, secure and meaningful support.
Working across the full solution lifecycle, you will build, test and deploy AI-driven services, integrate automation and APIs, and continually refine performance through prompt engineering and user insights. You'll play a key role in ensuring all solutions are delivered safely and responsibly, with strong governance, information security, data protection and compliance at their core.
This is an exciting opportunity to shape how AI is used across the council, creating practical, user-focused solutions that drive efficiency, enhance customer experience and support better outcomes for our communities.
Who is the person summary:
We're seeking a skilled and innovative professional with experience in Microsoft Copilot Studio, the Microsoft Power Platform and low-code technologies, with a proven ability to design, build and deploy AI-powered conversational solutions. You'll have a strong understanding of Generative AI, prompt engineering, Power Automate integrations and user-centred design, ensuring digital solutions are accessible, intuitive and deliver real value for users.
You'll be an analytical problem-solver with excellent communication skills, able to translate complex business requirements into practical solutions and explain technical concepts to non-technical audiences. Working collaboratively in an agile environment, you'll champion accessibility, ethical AI principles and continuous improvement, helping the council deliver responsible, user-focused digital services for staff and residents.
For full details, please review 'who is the person' on the job profile below attached.
About Portsmouth City Council
Portsmouth City Council is a unique organisation, committed to making a difference, and is guided by core values that set who we are as people, what we stand for, and how we act.
We are committed to our values of respect, integrity, collaboration, inclusivity and being people-focussed. These values set out how we can contribute to the success of the council and our own success as individuals. Learn more about our values and behaviours.
Additional Information
Please ensure that you read the job profile for full details on the post. We offer hybrid working with the expectation to attend the office minimum 2 days a week (pro rata for part time), this remains flexible, depending on the role and subject to business needs.
We are not able to offer sponsorship for this position.
Our recruitment process
Full information about our recruitment process can be found on our support for applicants' page: Support for applicants - Careers portal
You must demonstrate why you are suitable against each of the points described in the 'Who is the Person' points on the Job Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had. If you apply without a detailed personal statement, it is unlikely that you will be successful.
We are a disability confident employer and Armed Forces Covenant gold standard. More information can be found at Equality, diversity and inclusion - Careers portal
If applying as a secondment you will need permission from your current line manager releasing you for this secondment. Please state you have this on your personal statement on the application.
You will need to demonstrate that you have the Right to Work in the UK. No post will be offered without it.
Read more about working at Portsmouth City Council and our benefits on our career's portal homepage: Careers Portal - Find jobs with Portsmouth City Council
Should you require any support in completing the application form please contact [email protected] or call the recruitment team on 023 92 616 800.
