Customer service manager Work, Jobs in Wickwar, Gls (with Salaries)

Customer Relations, E-commerce & Studio Manager
Shibumi —Stroud
- £30,000 - £34,000 a year
- Part-time
- Management
- Merchandising
- Supervising experience
- Free parking
- Employee discount
Quick apply
9d
Customer Relationship Manager
Ecotricity —Stroud
- £29,410 - £30,210 a year
- Full-time
- Hybrid work
- CRM software
- Continuous improvement
- Organisational skills
- Work from home
- Employee discount
Quick apply
Customer Experience Manager
Stewart Golf Ltd —Gloucester
- From £42,000 a year
- Full-time
- Management
- Team management
- In-person
- Free parking
- Life insurance
Quick apply
Head of Customer Service
Ecotricity —Stroud
- Full-time
- Hybrid work
- Management
- Customer service
- Continuous improvement
- Free parking
- Employee discount
Quick apply
7d
Customer Resolutions Manager
Zellis —Bristol
- Hybrid work
- Analysis skills
- Continuous improvement
- Team management
- Annual leave
9d
Manager of Dedicated Implementations - EMEA
Ashby —Bristol
- £110,000 - £165,000 a year
- Full-time
- Remote
- Team management
- Travel
- Leadership
- Annual leave
Sales Business Manager
Andrews Property Group —Yate
- £30,000 - £48,000 a year
- Full-time
- Customer service
- Human resources
- Recruiting
- Annual leave
- Referral programme
Quick apply
Team Leader
Serco Group —Bristol
- £32,000 a year
- Full-time
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
Assistant Service Manager
Mon Motors —Bristol
- Full-time
- Customer service
- Continuous improvement
- Conflict management
Quick apply
10d
Assistant Manager - Yate
BoyleSports —Bristol
- £13.20 an hour
- Customer service
- POS
- Retail management
Quick apply
Lead Contract Support Administrator
Rydon —Bristol
- Full-time
- Microsoft Outlook
- Customer service
- Administrative experience
- Employee assistance programme
- Employee discount
10d
Aftermarket Business Development Manager
Bilfinger NL —Kingswood
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
10h
Operations Manager
Hotel Indigo Bath —Bath
- £50,000 a year
- Full-time
- Hotel
- Continuous improvement
- Team management
- Employee assistance programme
- Referral programme
Quick apply
Business Development Manager (BDM) - Bristol- Circa 41k Basic - 53k OTE Uncapped
Yell Ltd —Bristol
- £35,875 a year
- Full-time
- Remote
- Business development
- Presentation skills
- Referral programme
Quick apply
Customer Account Manager
Furndeco Limited —Gloucester
- £28,000 - £32,000 a year
- Full-time
- CRM software
- Organisational skills
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
2d
Service Lead - Customer Experience
EDF Energy —Gloucester
- From £50,000 a year
- Travel
4d
Customer Experience Manager
Lovehoney Group —Bath
- Full-time
- Hybrid work
- Data analysis skills
- AI
- Communication skills
- Work from home
- Employee discount
Quick apply
Junior Facilities Manager
Bellrock Property and Facilities Management —Bristol
- £38,000 a year
- Monday to Friday
- Customer service
- AI
- Leadership
- Health & wellbeing programme
- Annual leave
Quick apply
Travel Operations Director
TravCare Holidays Ltd —Bristol
- £78,000 - £98,000 a year
- Full-time
- Hotel
- Team management
- Budgeting
Quick apply
1d
Team Leader
Card Factory —Bristol
- £13 an hour
- Customer service
- Leadership
2d

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customer service manager jobs near wickwar, gls

Customer Relations, E-commerce & Studio Manager

Shibumi
Stroud

Quick apply

Job details

Part-time | Full-time
£30,000 - £34,000 a year
9 days ago

Benefits

Free parking
Company pension
Employee discount
Sick pay

Qualifications

Adobe Photoshop
Management
Adobe Lightroom
Search Engine Optimisation (SEO)
Merchandising
Fashion retail
E-commerce
Supervising experience
Photo editing
SEO
Customer support
Customer interaction
Communication skills

Full job description

Customer Experience, E-commerce & Studio Manager

Shibumi | Gloucestershire | 5 days per week (option for 4 days) | £30,000–£34,000 depending on experience, pro rata for 4 days

About Shibumi

Shibumi is an established independent fashion brand creating distinctive, timeless clothing in beautiful natural fabrics.

The Role

We're looking for an exceptionally organised, warm and stylish person to become a key part of our small team and take ownership of the day-to-day customer experience, ecommerce and smooth running of our showroom and studio.

This is a wonderfully varied role for someone who loves people, beautiful clothes and getting things organised, and who takes real satisfaction from making sure everything is done properly. You might spend one day styling customers in our showroom, and another managing orders, liaising with our production team in India, updating and merchandising our Shopify website, editing images or making sure everything behind the scenes is running smoothly.

This is ideally a five day a week role, although we are very happy to consider four days for the right candidate.

Responsibilities

Customer Experience & Styling

Welcoming and styling customers during private showroom appointments
Providing exceptional, personal customer service by email, telephone and in person
Helping customers choose colours, shapes and outfits that make them look and feel wonderful
Keeping customers informed about deliveries and resolving problems when they arise

Orders & Production

Managing customer orders from purchase through to delivery
Liaising with our production team in India and following up outstanding orders
Preparing and sending our weekly production order
Processing returns and exchanges

Ecommerce & Website

Managing Shopify day to day, including products, stock, collections, prices and website updates
On Page SEO for product pages and Pinterest
Helping keep the online shop accurate, organised and beautifully presented
Making sure the site reflects current stock and collections accurately at all times
Use of Photoshop or Lightroom needed

Organisation & Administration

Maintaining customer records, digital files and general administration
Supporting occasional shows and events
Proactively spotting what needs doing and getting on with it

There is a separate team member responsible for ironing/steaming, wrapping and dispatching orders, and marketing is managed separately. This is not a marketing role, although someone with a good eye may occasionally help capture content or support the marketing person with imagery, styling and ideas.

About You

The right person will be:

Exceptional with customers
Highly organised and reliable
Stylish, with a natural eye for colour, clothes and proportion
Comfortable with ecommerce and digital systems — Shopify experience would be a real advantage, and we're very happy to train someone who is digitally confident and learns quickly
Proactive and able to work independently
Calm, persistent and good at following things through
Confident juggling several priorities without letting things slip
A strong communicator, both written and verbal
Someone who notices details and takes real pride in doing a job well

On experience: we genuinely mean it when we say this can come from a range of backgrounds — fashion, premium retail, bridal, interiors, hospitality, ecommerce, client services, or another highly customer-focused environment. We care far more about your customer instinct, organisation, reliability, eye for style, and comfort with ecommerce than the specific sector you've worked in or a set number of years.

About Shibumi

Shibumi has been creating colourful, individual clothing for over 22 years. We're a small independent business with a lot of heart, and this role will be an important one within the team. You'll work closely with Ruth, our Founder & Creative Director, while having real ownership of the customer experience, ecommerce and smooth day-to-day running of the showroom and studio.

This role would particularly suit someone who enjoys people, beautiful clothes, responsibility and organisation, and who likes being an important part of a small business rather than one small cog in a large organisation.

Hours & Salary

5 days per week, based at our Gloucestershire showroom, with the option of 4 days for the right candidate. Our preference is for five days, but we are very happy to consider an exceptional candidate looking for a four-day working week.

Salary: £30,000–£34,000 per year, depending on experience (pro rata if working 4 days).

This is an in-person rather than remote position.

To Apply

Please send your CV with a note telling us:

Why Shibumi and this particular role appeal to you
What experience you have that you feel is most relevant, including any ecommerce or Shopify experience
Whether you are looking for four or five days per week
Your availability to start

We'd particularly love to hear from someone who thinks: "I love people, I love beautiful clothes, I'm incredibly organised — and I get enormous satisfaction from making things run properly."

Pay: £30,000.00-£34,000.00 per year

Benefits:

Company pension
Employee discount
Free parking
Sick pay

Application question(s):

Must be highly organised
Must have a great eye for style and colour
How many years of experience do you have in fashion, premium retail, bridal, interiors, hospitality, ecommerce, or another highly customer-focused role? Requirement: 3+ years
Do you have experience using Shopify or a similar ecommerce platform? If so, please briefly describe what you've used it for (e.g. stock, pricing, website updates)
Do you experience with Photoshop or Lightroom?

Experience:

Customer Service : 5 years (preferred)

Work Location: In person

Quick apply

Refine Your Search

customer service manager jobs in wickwar, gls

Customer Relations, E-commerce & Studio Manager

Customer Relationship Manager

Customer Experience Manager

Head of Customer Service

Customer Resolutions Manager

Manager of Dedicated Implementations - EMEA

Sales Business Manager

Team Leader

Assistant Service Manager

Assistant Manager - Yate

Lead Contract Support Administrator

Aftermarket Business Development Manager

Operations Manager

Business Development Manager (BDM) - Bristol- Circa 41k Basic - 53k OTE Uncapped

Customer Account Manager

Service Lead - Customer Experience

Customer Experience Manager

Junior Facilities Manager

Travel Operations Director

Team Leader

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