Service engineer Work, Jobs in Willenhall, Wmd (with Salaries)

1st Line Technical Support
Computors Limited —Wolverhampton
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
Engineers
Saputo Inc. —Nuneaton
- £57,371 a year
- Full-time
- Free parking
- Employee discount
Service Desk Analyst / IT Support Help Desk Technician
nGeneration —Tipton
- £27,178 a year
- 12 hour shift
- Hospitality
- Microsoft Excel
- IT
- Annual leave
Quick apply
Service Engineer
Bohr Limited —Stone
- £40,000 - £55,000 a year
- Full-time
- Schematics
- Programmable logic controllers
- Driving
- Free parking
- Sick pay
Quick apply
5d
Renewables Service & Repair Engineer
Sureserve —Birmingham
- £42,500 - £44,000 a year
- Monday to Friday
- Customer service
- Time management
- Annual leave
Quick apply
Service Engineer
Carrier —Walsall
- £36,799 - £40,961 a year
- Full-time
- Mechanical knowledge
- Life insurance
- Referral programme
Service Desk Engineer
Aon Corporation —Bromsgrove
- Azure
- Microsoft Outlook
- Customer service
Robotic Field Service Engineer
Stäubli —Telford
- £45,000 - £48,000 a year
- Full-time
- Maintenance
- Travel
- Communication skills
- Annual leave
- Sick pay
Quick apply
Engineer
Elis —Wednesbury
- Call to connect
- Schematics
- Microsoft Office
- Continuous improvement
- Employee assistance programme
3rd Line Technical Support Engineer
Spherica Business Solutions Ltd —Walsall
- £40,000 - £45,000 a year
- 12 hour shift
- IT
- Employee discount
- Referral programme
Quick apply
Service and Repair Engineer
PH Jones —Dudley
- £33,302.98 a year
- Full-time
- Employee discount
- Sick pay
Project Engineer
IWS M&E —Walsall
- £45,000 - £55,000 a year
- Overtime
- Hybrid work
- AutoCAD
- Engineering
- Microsoft Office
- Employee assistance programme
- Employee discount
Systems Engineer
Wabtec Rail —Burton-On-Trent
- Full-time
- Engineering
- Microsoft Office
- In-person
Quick apply
Commissioning Engineer
VA Technology Ltd —Telford
- £41,000 - £50,200 a year
- Overtime
- Up to 50% travel
- Engineering
- Master's degree
Quick apply
9d
1st Line NOC Engineer
Convergence Group —Solihull
- £28,000 - £36,000 a year
- Weekend availability
- Communication skills
Quick apply
Project Engineer
National Grid Electricity Distribution —Telford
- £79,923 a year
- Engineering
- Electrical Engineering
- Free parking
- Annual leave
Quick apply
12d
Field Service Engineer
Briggs Equipment —Telford
- £36,839 - £38,653 a year
- Overtime
- Employee discount
Quick apply
Junior Product Support Engineer
FAUN ZOELLER —Redditch
- £25,000 - £32,000 a year
- Full-time
- Schematics
- CAD
- Customer service
- Free parking
Quick apply
5d
Vehicle Safety System Installer (4 day week optional)
DOCTOR AIR BRAKE LTD —Featherstone
- £30,000 - £45,000 a year
- 8 hour shift
- Power tools
- Hand tools
- Communication skills
- Free parking
- Employee discount
Quick apply
Digital Workplace Engineer
South Staffordshire Group —Walsall
- Up to £35,000 a year
- Full-time
- Software troubleshooting
- Customer service
- Driving
- Employee assistance programme
- Employee discount
9d

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1st Line Technical Support

Computors Limited
Wolverhampton

Quick apply

Job details

Full-time
£28,000 - £32,000 a year

Benefits

Free parking
Casual dress
Annual leave
Discounted or free food
Company pension
Work from home
Canteen
Company events
Car scheme
Sick pay
On-site parking

Qualifications

Microsoft Word
TCP
Microsoft Excel
Microsoft Outlook
Customer service
LAN
Microsoft Office
VoIP
IT support
DNS
Mac OS
Linux
TCP/IP
Communication skills
Active Directory
Help desk
VPN

Full job description

Job Overview

We're looking for a proactive, customer-focused 1st Line Support Engineer to join our End User Support team. You'll be the first point of contact for our customers, helping them with everything from laptop issues to network and VoIP phone problems, and making sure their IT just works. It's a great role for developing your skills in a fast-moving MSP environment, working across different systems and technologies for a varied client base.

Duties

Respond promptly to tickets, calls, and emails logged in HaloPSA, delivering a friendly and professional service every time
Diagnose and fix hardware issues with computers, peripherals, and network devices, often using NinjaOne to remotely check and resolve problems
Support users with Microsoft 365 apps (Outlook, Word, Excel, Teams, etc.) and other everyday business software
Troubleshoot software issues across Windows, macOS, and Linux machines
Help set up and support networking basics including LAN, VPN, DNS, firewalls, and Active Directory
Provide first-line support for our CC VoIP phone systems, helping with handsets, call routing, and basic configuration issues
Manage user accounts and permissions in Active Directory and Microsoft 365
Support our Cyber Security products (email security, backup, security awareness training) and help flag or resolve basic security alerts
Work closely with the wider engineering team, escalating trickier issues to 2nd/3rd line where needed
Log every job clearly and accurately in HaloPSA, following our ticketing and documentation processes
Stay current with new technology and suggest ways we can keep improving how we support our customers
You'll also take part in our out-of-hours support rota, covering weekday evenings (6pm–11pm) and weekends on a rotating basis, roughly once a month.

Qualifications

Some experience in an IT support or help desk role
A solid grasp of networking basics: TCP/IP, LAN, DNS, VPNs, and firewalls
Comfortable working across Windows (client and server) and macOS
Experience supporting desktop hardware, peripherals, and tools like Microsoft Office
Familiarity with Active Directory, and ideally HaloPSA (or a similar ticketing system) and RMM tools like NinjaOne
An interest in or basic understanding of VoIP/telephony and cyber security is a bonus, but full training will be given
Good communication skills, able to explain technical things simply to non-technical customers
A keen eye for detail and a logical approach to troubleshooting
Well organised, with the ability to juggle priorities in a busy support environment

This is a great opportunity for someone who wants to build a career in IT support, in a team that genuinely cares about doing right by its customers.

Additional Benefits:

30 days annual leave (including public holidays)
Monthly company lunch
Reward scheme
Salary car sacrifice scheme
2 working from home days

Job Type: Full-time

Pay: £28,000.00-£32,000.00 per year

Benefits:

Canteen
Casual dress
Company events
Company pension
Discounted or free food
Free parking
On-site parking
Sick pay
Work from home

Ability to commute/relocate:

Wolverhampton WV10 9TG: reliably commute or plan to relocate before starting work (preferred)

Experience:

IT support: 1 year (preferred)
Customer service: 3 years (preferred)

Work Location: Hybrid remote in Wolverhampton WV10 9TG

Quick apply

Refine Your Search

service engineer jobs in willenhall, wmd

1st Line Technical Support

Engineers

Service Desk Analyst / IT Support Help Desk Technician

Service Engineer

Renewables Service & Repair Engineer

Service Engineer

Service Desk Engineer

Robotic Field Service Engineer

Engineer

3rd Line Technical Support Engineer

Service and Repair Engineer

Project Engineer

Systems Engineer

Commissioning Engineer

1st Line NOC Engineer

Project Engineer

Field Service Engineer

Junior Product Support Engineer

Vehicle Safety System Installer (4 day week optional)

Digital Workplace Engineer

I want to receive the latest job alerts for service engineer in willenhall, wmd

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