As the world and the way people live is changing, we at Bekaert believe it’s our responsibility to contribute to finding new solutions for the future. With a 140+ year old heritage of excellence, innovation, and a future-focused mindset, we strive to create value for our customers and society. We aim to do this through innovative solutions and sustainable practices. We are committed to pushing the boundaries of steel wire transformation and coatings whilst also leveraging our expertise to develop innovative solutions with new materials and services in a safe, smart, and sustainable way. Our focus extends to markets such as new mobility, low-carbon construction, and green energy.
As a dynamic and growing company with over 19 000 employees worldwide, 75 nationalities, a retention rate above 90% and € 3,7 billion in combined revenue in 2025, we are looking for someone like you to join our team as we continue to shape a safer, more efficient, and connected world!
- To ensure the effective implementation of the site Quality Management System to the relevant International Standards with the site ‘audit ready’ at all times.
- To apply appropriate Quality tools and techniques in order to deploy and improve EMEA Quality policies and procedures which ensure compliance to internal and external standards.
Accountabilities
- Responsible for the Newcastle site quality management system (QMS) ensuring compliance to the relevant International standards such as ISO9001, API Q1 and any other relevant Manufacturing or Customer standards.
- Responsible for the day to day operation of the site QMS processes.
- Ownership of the Site Quality Objectives and KPI’s including data analysis and presentation of data through the appropriate dashboards for both site and external processes.
- Ensure all processes comply with the company QMS and all other internal/external standards; recommend process improvements as necessary.
- Lead the internal/external audit program in accordance with company policies and procedures; escorting external audit bodies/inspectors as required; ensure all audits and reports are completed to schedule and all non conformances are raised, investigated and closed out.
- Responsible for the internal failures/inter-unit complaints and leading problem solving, root cause analysis and implement corrective action, where appropriate working with teams and following up on effectiveness of corrective action plans.
- Assist in the red alert process to ensure all special requirements are met and recorded with reports/feedback supplied back to the red alert team.
- Work with relevant functions to ensure the supplier quality assurance processes are adhered too and KPI’s are reviewed and actioned accordingly.
- Ownership of Quality Layer Processed Audits and Gemba walks to promote a positive Quality culture at site and ensure all staff members are aware of their role in the delivery of Site Quality objectives.
- Preparation of reports as necessary to fulfill the needs of internal and external customers; generate and complete order specific certification, quality and test plans.
- Ownership of the site document control and calibration processes.
- Ensure that the plant meets both internal and external customer expectations by establishing and maintaining a right first time manufacturing process and culture.
- Ensure all staff are aware of relevant Inspection Instructions and any active SOP’s.
- Understand the standards - work with production staff to ensure that all data is accurate and representative.
- Problem solving and analysis - Understand the real problem; perform Root Cause Analysis - Direct support departments effectively in response to current issues.
- Frequent communication to ensure major projects and current production are delivered on time.
- Work with HR to ensure compliance with current legislation and company procedures; support strategic training plans.
- Actively participate in the development of, and support the companies H&S plan; participate in site audits as required; ensure that all company HSE policies and procedures are personally adhered to taking a ‘no walk past’ approach
Planning & Organising
- Plan activities in accordance with priorities as identified and communicated by the department leads.
- Organise internal and external (including customer) auditors/inspector activities as designated.
- Be involved with daily meetings to identify any possible improvements or preventative measures.
Internal & External Relationships
- Proactively support and communicate with all levels of the organisation and external parties including suppliers and customers.
- Comprehensive knowledge of QA fundamentals.
- Comprehensive knowledge of QMS requirements e.g. ISO 9001.
- Able to prepare user friendly company procedures and documentation (technical authoring).
- Able to prepare professional reports suitable for internal and external consumption.
- Attention to detail, accuracy; analytical skills; time management; problem solving skills.
- Ability to communicate effectively at all levels, including customers and auditors.
- Demonstrate a high level of motivation and commitment.
- MS Office suite and general computer literacy.
- Able to develop, improve and implement working practices, including facilitation.
- Working to schedules and deadlines.
- Working effectively within teams.
- Auditing of processes and procedures in a lead capacity.
- Managing Quality Technician (as assigned).
- Degree, HNC or equivalent, preferably in a science or engineering discipline.
- Recognised lead auditor qualification.
- Knowledge and evidence of application of Process Failure Mode and Effects Analysis
- Knowledge of testing and certification ref Bridon products.
- Knowledge of Bridon’s manufacturing and admin processes.
- Knowledge of Bridon’s policies and procedures.
- Leadership and motivational skills.
- Extensive experience in managing change using continuous improvement techniques, practices or processes.
- Internal auditing of QMS.
- 8D problem solving techniques.
- 6 sigma tools and techniques.
- 2-4 years of experience in quality assurance or related roles.
- Experience in a manufacturing or production environment.
We're looking for individuals who are not afraid to take risks and explore new ideas. If you are passionate about personal growth and bringing your authentic self to work, we want you on our team!
At Bekaert, we celebrate diversity and are committed to creating an inclusive work environment. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.
To learn more about us and our exciting career opportunities, visit Bekaert Careers
