Customer onboarding associate Work, Jobs in Winwick, Chs (with Salaries)

Shipper Compliance Specialist, Shipping with Amazon
Amazon UK Services Ltd. —Haydock
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
Contact Centre Adviser
General Medical Council —Manchester
- £27,405 a year
- No weekends
- Hybrid work
- Annual leave
- Employee assistance programme
4h
Customer Service Associate
Connected Systems Solutions Limited —Liverpool
- £14 - £16 an hour
- Full-time
- CRM software
- Customer service
- Computer skills
- Free parking
- Paid training
Quick apply
1d
Funded Customer Associate
Flourish —Liverpool
- £30,000 a year
- Full-time
- Hybrid work
- English
- Business development
- Mentoring
- Annual leave
- Employee assistance programme
3d
Senior Rider Onboarding Associate - (6 Months FTC)
Deliveroo —Manchester
- Full-time
- Google Suite
- Communication skills
8d
Rider Onboarding Associate - (6 Months FTC)
Deliveroo —Manchester
- Full-time
- Google Suite
- Travel
- Communication skills
8d
TAP Driver Trainer, E2E Field Learning Excellence
Amazon UK Services Ltd. - A10 —Haydock
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
HR Business Partner, PXT
Amazon UK Services Ltd. —Liverpool
- Full-time
- Management
- English
- Master's degree
Associate Relationship Manager - Manchester
Lloyds Banking Group —Manchester
- From £40,824 a year
- Full-time
- Hybrid work
- Organisational skills
- IT
- Financial services
2h
Military TAP Driver Trainer (Haydock, Redditch, Leeds or Coalville), E2E Field Learning Excellence
Amazon UK Services Ltd. - A10 —Haydock
- Overtime
- Military
- English
- Driving
- Flexible schedule
Operations Supervisor
Amazon UK Services Ltd. —Rochdale
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
6d
Senior Delivery Consultant - Migrations, Application Migration, Modernization and Management
AWS EMEA SARL (UK Branch) —Manchester
- Full-time
- Oracle
- Sales
- AWS
Area Manager
Amazon UK Services Ltd. —Manchester
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
Trainer
Amazon UK Services Ltd. —Liverpool
- Full-time
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
Client Services Manager
Marketing and Commercialisation Agency —Manchester
- £28,000 - £31,000 a year
- Full-time
- Hospitality
- Administrative experience
- Supervising experience
Quick apply
Associate Technical Support Specialist - Residential Energy - Fixed Term Contract
Tesla —Manchester
- CRM software
- Customer service
- English
12d
Evaluation and Benefits Management Technical Specialist (Associate/Technical Director - Transport Planning)
AECOM —Manchester
- Full-time
- Hybrid work
- Engineering
- Analysis skills
- Leadership
12d
Associate Director - Construction Invoice Finance
Lloyds Banking Group —Manchester
- Full-time
- Hybrid work
- Driving
- Communication skills
13d
Senior Paid Social Manager
Soar With Us —Liverpool
- £45,000 - £52,000 a year
- Full-time
- Remote
- Project management
- Mentoring
- Organisational skills
- Annual leave
- Life insurance
Quick apply
Associate Risk Manager / Project Director
AECOM —Manchester
- Full-time
- Hybrid work
- Project management
- Bachelor's degree
- Team management

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Shipper Compliance Specialist, Shipping with Amazon

Amazon UK Services Ltd. -
Haydock

Apply Now

Job details

Full-time

Qualifications

Microsoft Word
Microsoft Outlook
English
Microsoft Office
Compliance management
Leadership
Communication skills

Full job description

DESCRIPTION

Providing excellent service every time is part of our mission to become the world’s most customer-centric company. As a Shipper Compliance Specialist you’ll set our service standards high and ensure we’re always meeting them, never settling for substandard. You’ll work closely with a wide variety of Amazon colleagues and external vendors. The AIC program (Auditing, Insights and Compliance) audits contacts and collates feedback to create data that measures policy compliance of critical contacts (defined as on-road incidents, health related or escalations) and actions associates take to enable delivery success.

This role requires regular travel to C-nodes multiple times per week. Business hours are flexible based on operational needs.

Key job responsibilities

Contributing to and producing weekly reports on Network Quality data
Conducting weekly audits and reaching set targets
Evaluate audit findings and implement appropriate corrective actions such create/modify existing SOP’s
Deep dive further into data and audit calls to prove or disprove a hypothesis
Communicate with customers using verbal and written communication methods, ensuring accuracy and concision.
Retrospectively escalating Customer and Driver complaints to the appropriate departments
Be aware of and adhere to applicable company policies when dealing with customer interactions
Collaborate with team members to strive for continuous improvement
Track the results of changes made and measure improvement
Work independently on projects or tasks to identify and resolve issues

A day in the life
The Shipper Compliance Specialist facilitates flow of information between Shipping with Amazon and our external customers, proactively resolving any potential issues that impacts customer experience and performance delivery.
The Shipper Compliance Specialist provides proactive and timely resolution to any issue in hand by researching & querying internal tools, by taking real-time decisions and having an effective communication with the stakeholders (verbal and written) that build rapport.

About the team
The EU Shipping with Amazon team operates a shipping service that supports ecommerce businesses across the UK, Italy, Spain, and France. We leverage Amazon's extensive fulfillment network and delivery speeds without compromising on customer obsession. Our team focuses on what Amazon does best: reliability, variety of speeds, exceptional recipient experience, and world-class customer support. We maximize the utilization of existing technology and assets by integrating deeply into Amazon Fulfillment Network processes, ensuring seamless operations at scale. Our work directly impacts how millions of packages reach customers, and we measure our success by the overall value we bring to both our shipping customers and Amazon. If you're excited about building scalable solutions that leverage one of the world's most sophisticated logistics networks, you'll thrive on our team.

BASIC QUALIFICATIONS

Experience communicating clearly and concisely with leadership, stakeholders, and cross-functional teams
Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment
Knowledge of advanced English at CEFR level B2/C1

PREFERRED QUALIFICATIONS

Knowledge of consumer product compliance processes and regulations
Experience in regulatory compliance management with government agencies
Experience with implementation of corrective action programs
Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

Refine Your Search

customer onboarding associate jobs in winwick, chs

Shipper Compliance Specialist, Shipping with Amazon

Contact Centre Adviser

Customer Service Associate

Funded Customer Associate

Senior Rider Onboarding Associate - (6 Months FTC)

Rider Onboarding Associate - (6 Months FTC)

TAP Driver Trainer, E2E Field Learning Excellence

HR Business Partner, PXT

Associate Relationship Manager - Manchester

Military TAP Driver Trainer (Haydock, Redditch, Leeds or Coalville), E2E Field Learning Excellence

Operations Supervisor

Senior Delivery Consultant - Migrations, Application Migration, Modernization and Management

Area Manager

Trainer

Client Services Manager

Associate Technical Support Specialist - Residential Energy - Fixed Term Contract

Evaluation and Benefits Management Technical Specialist (Associate/Technical Director - Transport Planning)

Associate Director - Construction Invoice Finance

Senior Paid Social Manager

Associate Risk Manager / Project Director

I want to receive the latest job alerts for customer onboarding associate in winwick, chs

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