Prisoner custody officer Work, Jobs in Woking, Eng (with Salaries)

Prisoner Custody Officer
Serco Plc —Woking
- £24,596 - £31,063 a year
- Overtime
- IT
- Communication skills
- Paid training
- Employee assistance programme
HMP Send - PO PIPE Officer
Ministry of Justice —Woking
- £20,001 - £40,000 a year
- Weekend availability
- Hybrid work
- English
- Presentation skills
- Care plans
- Annual leave
6d
Civilian Investigator - Major Inquiries - Cold Case Homicide Team - 01
Metropolitan Police —Putney
- £40,519 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- English
- Annual leave
12d
Prisoner Escort & Custody Driver
Serco Plc —Croydon
- £27,220 - £39,604 a year
- Overtime
- IT
- Communication skills
- Paid training
- Employee assistance programme
Youth Escort & Custody Driver
Serco Plc —Greenford
- £27,220 - £34,482 a year
- Overtime
- Driving
- IT
- Communication skills
- Paid training
- Employee assistance programme
Cyber Intelligence Investigator - Cyber Crime Unit - 01
Metropolitan Police —Vauxhall
- £40,519 a year
- Full-time
- English
- Communication skills
- Annual leave
12d
Roman Catholic
HM Prison & Probation Service —Feltham
- £40,001 - £50,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Annual leave
Chef de Partie
Sodexo —Ashford
- £31,516.72 a year
- Full-time
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
8d

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HMP Send - PO PIPE Officer
Ministry of Justice —Woking
After two months’ service, you’ll be eligible to apply for a season ticket advance to purchase a quarterly or longer-period season ticket for travel between…
£20,001 - £40,000 a year
6d

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Prisoner Custody Officer

Serco Plc -
Woking

Apply Now

Job details

Full-time
£24,596 - £31,063 a year

Benefits

Paid training
Company pension
Employee assistance programme
Employee discount

Qualifications

IT
Communication skills

Full job description

Location: Woking Vehicle Base, GU21 3BA

Join us a Prisoner Custody Officer (PCO) in Prisoner Escort Custody Services (PECS) where you’ll play a key role in helping keep the justice system safe and secure. In addition to job security and stability you'll receive:

Initial Training Salary: £24,596 (35hrs pw)
Graduated Base Salary: £28,109 (40 hrs pw), rising to £29,205 from 1st September 2026, with clear annual progression (Year 2: £29,932; Year 3: £30,496; Year 4: £31,063).

When combined with base salary and average overtime (8hrs pw), this gives a potential first-year income of between £34,805 and £36,605!

We operate 24/6 across early and late shifts, so flexibility is essential. Finishing times can be unpredictable, and you may need to work beyond your contracted hours to meet operational demands. Shifts are set on a rota provided 12 weeks in advance, giving you visibility to plan ahead. Part-time working may be considered, but this must be across full working days, as reduced daily hours are not available.

Keep people safe. Keep justice moving.

As a PCO, you’ll work as part of a crew delivering safe and secure transport and custody services. You’ll escort detainees between prisons, police stations, and courts, ensuring their welfare throughout. Depending on operational needs, you may remain at court, taking responsibility for detainees until their return to custody or release. Duties include escorting within courts and cells, searching, supporting welfare, and completing essential paperwork. Key responsibilities:

Attend briefings and receive detainee, route, and risk details
Carry out vehicle and equipment checks
Collect, search, and transport detainees safely
Monitor welfare during transport, including checks and comfort stops
Deliver detainees to courts or between establishments
Complete end-of-shift checks, reporting, and documentation
Work flexibly, including extended hours and responding to incidents

What you need to do the job!

Our PCOs come from a range of backgrounds—what matters most is you are reliable, trustworthy and compassionate, committed to safeguarding and treating people with dignity and respect. In return you’ll receive full training through a 5½-week paid training, plus ongoing support from experienced colleagues. Requirements of the role:

Reasonable fitness for the physical demands of the role
Strong communication skills (written and verbal)
Ability to stay calm and make decisions under pressure
Confidence managing behaviour and de-escalating conflict
Teamwork and the ability to follow processes accurately
Professionalism, integrity, and respect for confidentiality

What we offer

Holidays: 20 days (rising to 25 after 7 years’ service) plus bank holidays (pro rata’d)
Pension: Up to 6% contributory pension scheme (matched by Serco)
Training and development: Structured induction (5½ weeks), ongoing learning, access to internal courses and qualifications, mentoring, and a strong focus on internal progression
Health and wellbeing: Employee Assistance Programme (EAP), support from mental health charity MIND, Simply Health cash and dental plans, wellbeing resources, discount on membership at Serco-run gyms
Discounts: Savings across major retailers and experiences, including Merlin attractions, cinema, leisure, retail, hospitality, mobile plans, and more

Our recruitment process

Online application inc. eligibility questions and online assessments
Virtual assessment: Competency based interview, short roleplay and written exercise (online)
Initial right to work and vetting documentation checks
Job offer and confirmation of your training start date

Eligibility checks and further information
Job offers are subject to Ministry of Justice Enhanced Level 2 checks with Enhanced Disclosure and Barring Service (DBS) clearance, satisfactory employment references and occupational health checks. This role is exempt from the Rehabilitation of Offenders Act 1974. All roles are subject to random alcohol and drug testing.

This role is not eligible for Skilled Worker visa sponsorship under current UK Home Office regulations. You must have the right to work in the UK. If you do have a visa, it must have at least two years remaining, and you must have at least one year’s UK residency (to enable required counter signatory checks by a recognised professional).

All colleagues share responsibility for safeguarding children and vulnerable adults and must complete the required training and follow our safeguarding policies.

Let’s impact a better future, together. Apply today.

#pecs #prisonerescortandcustodydriver

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.

Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact j&[email protected]

At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on j&[email protected] to discuss.

Apply Now

Refine Your Search

prisoner custody officer jobs in woking, eng

Prisoner Custody Officer

HMP Send - PO PIPE Officer

Civilian Investigator - Major Inquiries - Cold Case Homicide Team - 01

Prisoner Escort & Custody Driver

Youth Escort & Custody Driver

Cyber Intelligence Investigator - Cyber Crime Unit - 01

Roman Catholic

Chef de Partie

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