Client advisor Work, Jobs in Woolpit, Sfk (with Salaries)

Customer Service Advisor - Remote
WNS Global Services —Ipswich
- Part-time
- Remote
Quick apply
Associate Trade Advisor
Uniserve (U K) Ltd —Bury St. Edmunds
- Full-time
- Hybrid work
- Microsoft Office
- Analysis skills
- Communication skills
Quick apply
Learning Support Assistant & IAG Advisor
TCHC Group —Ipswich
- £24,500 - £28,000 a year
- Full-time
- Sales
- Customer service
- English
- Annual leave
- Employee assistance programme
Quick apply
HR Advisor
Bleckmann Logistics UK Ltd —Bury St. Edmunds
- £32,000 - £36,000 a year
- Full-time
- Travel
- Human resources
- Annual leave
- Employee assistance programme
Quick apply
Sales Manager - New Homes
untypical —Bury St. Edmunds
- Weekend availability
- Microsoft Excel
- Sales
- Computer literacy
- Employee assistance programme
Customer Service Advisor
NFU Mutual Agency —Colchester
- £25,000 - £27,000 a year
- Full-time
- Sales
- IT
- Communication skills
- Free parking
Client Call Handler
Holmes and Hills LLP —Colchester
- Microsoft Office
- IT
- Employee assistance programme
- Life insurance
HERITAGE AND SENIOR HERITAGE CONSULTANTS (Landscape and Conservation Management)
Cotswold Archaeology —Needham Market
- £35,665 - £54,740 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Quick apply
Resourcing Advisor
Civil Works Alliance —Ipswich
- Full-time
- Annual leave
Wayleave Warden
Balfour Beatty —Ipswich
- Hybrid work
- Civil engineering
- Driving
- Communication skills
- Annual leave
Customer Service Advisor
Kier Group —Braintree
- Full-time
- Communication skills
Financial Adviser
NFU Mutual —Ipswich
- From £50,000 a year
- Full-time
- Sales
- Travel
- Financial services
- Annual leave
- Employee discount
10d
Financial Controller
The DPO Centre Ltd —Ipswich
- £65,000 - £70,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Accounting
- Communication skills
SHE Advisor
Kier Group —Ipswich
- Full-time
- Civil engineering
- Flexible schedule
4d
Special Operations Performance Dietitian (ONSITE at 352 SOW/Mildenhall, UK)
KBR —Worlingworth
- Full-time
- Military
- BLS Certification
- English
- Annual leave
- Flexible schedule
Project Manager
Kier Group —Ipswich
- Full-time
- Communication skills
- Flexible schedule
13d
Commercial Account Executive
Gallagher —Ipswich
- Business development
- Travel
- Leadership
- Employee stock purchase plan
- Life insurance
Trainee Accountant
TC-Group —Colchester
- Full-time
- Microsoft Excel
- Microsoft Office
- IT
- Annual leave
Quick apply
Domestic Business Development Manager - Essex, Norfolk & Suffolk
RWC —Ipswich
- Full-time
- Hybrid work
- CRM software
- Sales
- Microsoft Office
Quick apply
Change Manager
Civil Works Alliance —Ipswich
- Full-time
- Oracle
- Contracts
- Annual leave
12d

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Customer Service Advisor - Remote

WNS Global Services -
Ipswich

Quick apply

Job details

Part-time

Full job description

Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 64,000+ employees.

Job Description

Potential Varied Hours Available:

Weekday evenings: 17:00 - 22:00 | 17:30 – 22:30

Weekday mornings: 07:00 – 09:00

Saturday: 08:00 - 22:00 - Between 6-12 Hour shifts available.

Sunday - 08:00 - 22:00 - Between 6-12 Hour shifts available.

Night shifts: 22:00 - 09:00 (Different shift patterns, Monday - Sunday).

Applicants must be able to commit either a Saturday or Sunday plus bank holidays

Times are flexible and will be discussed/ arranged in interview

Flexibility may be required to complete a training period for up to 35 hours per week.

Basic Purpose and Function:

To provide excellent customer service to our Clients, by ensuring that all telephone calls are answered promptly and dealt with professionally and applying a proactive approach to claims handling.

To negotiate all heads of claim within the Service Level Agreements on economic terms, adhering to excellent service standards and best practice

Key Tasks:

Answering the telephone and signing off calls in accordance with WNS’ agreed procedures
Handle inbound FNOL calls relating to motor insurance claims, delivering a calm, clear, and reassuring customer experience in a timely manner.
Capture accurate and detailed information about the incident, vehicle, drivers, and third parties involved.
Maintain compliance with industry regulations, internal policies, and data protection standards
Assess urgency and direct calls appropriately, including escalating complex or high-priority cases.
Ensure correct prioritisation of workload and time management schedules are adhered to
Communicate clearly and professionally, explaining the next steps and managing customer expectations
Balance empathy and efficiency, supporting customers who may be distressed following an accident or incident.
Making all liability enquiries necessary to allow you to negotiate settlement of Customer claims on the best possible terms
Assess circumstances with a critical eye, remaining alert to potential indicators of fraudulent activity and raising concerns in line with internal procedures.
Complaint handling within agreed company procedures
Keeping the policyholder informed both verbally and in writing of the status of the claim
Carry out administration on files including general typing of emails and keeping a well organised and up to date portfolio of claims, which you will manage proactively and efficiently
Capture accurate and detailed information about the incident, vehicle, drivers, and third parties involved.

Qualifications

High School or Lower.

Quick apply

Refine Your Search

client advisor jobs in woolpit, sfk

Customer Service Advisor - Remote

Associate Trade Advisor

Learning Support Assistant & IAG Advisor

HR Advisor

Sales Manager - New Homes

Customer Service Advisor

Client Call Handler

HERITAGE AND SENIOR HERITAGE CONSULTANTS (Landscape and Conservation Management)

Resourcing Advisor

Wayleave Warden

Customer Service Advisor

Financial Adviser

Financial Controller

SHE Advisor

Special Operations Performance Dietitian (ONSITE at 352 SOW/Mildenhall, UK)

Project Manager

Commercial Account Executive

Trainee Accountant

Domestic Business Development Manager - Essex, Norfolk & Suffolk

Change Manager

I want to receive the latest job alerts for client advisor in woolpit, sfk

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