Senior technical specialist Work, Jobs in Worsley, Gtm (with Salaries)

Major Incident Management Lead
The Co-operative Bank —Manchester
- £68,000 - £93,500 a year
- Full-time
- Hybrid work
- Driving
- Travel
- Mentoring
Senior Conveyancing Technical Specialist
PLS Solicitors —Altrincham
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Employee assistance programme
- Employee discount
Technical Delivery Lead
Dechra Pharmaceuticals PLC —Northwich
- £90,000 - £95,000 a year
- Project management
- Travel
- Agile
- Employee assistance programme
6d
Senior Accessibility Specialist
Royal London —Alderley Edge
- JavaScript
- Communication skills
- HTML
- Annual leave
Senior TechOps Generalist
Octopus Energy Group —Manchester
- £65,000 - £90,000 a year
- Full-time
- Hybrid work
- Scripting
- APIs
- IT
Quick apply
Senior Validation Specialist
Bespak —Holmes Chapel
- £43,000 a year
- Free parking
- Life insurance
Quick apply
Global Category Manager - Capital Projects Strategic Procurement
Alkegen —Alderley Park
- £115,000 - £140,000 a year
- Full-time
- Management
- Master's degree
- Presentation skills
Senior Technician
Kier Group —Salford
- From £40,000 a year
- Full-time
- AutoCAD
- Engineering
- Communication skills
- Flexible schedule
Senior IT Support Specialist / Solutions Engineer
Equasys —Warrington
- £40,000 - £45,000 a year
- Full-time
- Customer service
- Driving
- Travel
- Free parking
- Paid training
Quick apply
Senior Asset Surveyor
Sodexo —Manchester
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Travel
- In-person
- Employee assistance programme
- Employee discount
Quick apply
3d
Head of Contract Management
Government Commercial Function —Manchester
- £82,600 - £100,938 a year
- Full-time
- Hybrid work
- Presentation skills
- Continuous improvement
- Contracts
Engineering Manager
Equans —Manchester
- Full-time
- Leadership
- Communication skills
- Mechanical knowledge
- Annual leave
- Employee assistance programme
Senior Specialist, Ops Transformation Support
The Bank of New York Mellon Corporation —Manchester
- Full-time
- Analysis skills
- Communication skills
Engineering Manager
OnePower Engineering & Infrastructure Ltd —Manchester
- £5,200 - £8,700 a month
- Full-time
- Civil engineering
- Microsoft Office
- Project management
- Health & wellbeing programme
Quick apply
11d
Regional Manager - Greater Manchester Area
Halfords —Manchester
- £50,000 - £60,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
Infrastructure Engineer
FluidOne —Chorley
- Full-time
- Customer service
- Travel
- Communication skills
- Employee assistance programme
Senior Sourcing Specialist
Moody's —Manchester
- Organisational skills
- AI
- Communication skills
9d
Strategic Transformation Lead (Estates Property)
GMCA —Manchester
- £60,340 - £65,483 a year
- Hybrid work
- Analysis skills
- Travel
- Contracts
- Annual leave
- Employee assistance programme
Senior Specialist, Client Operations Representative
The Bank of New York Mellon Corporation —Manchester
- Weekend availability
- Management
- Bachelor's degree
- AI
14d
Senior IT Service Manager
Department for Work and Pensions —Manchester
- £44,447 - £46,547 a year
- Overtime
- Hybrid work
- Project management
- Presentation skills
- Agile
- Annual leave
- Employee assistance programme
6d

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Major Incident Management Lead

The Co-operative Bank -
Manchester

Apply Now

Job details

Full-time
£68,000 - £93,500 a year

Qualifications

SAFe
ITIL Certification
Incident management
ITIL
Driving
Mentoring
Leadership
Banking

Full job description

About the role

The Lead Major Incident Manager provides authoritative command, leadership, and assurance for the most severe and business critical incidents impacting customers, colleagues, or regulatory obligations across the Group. Responsible for taking control of high impacting customer, business or colleague incidents, driving fast resolution and minimizing disruption to customers. This is a senior high-pressure role that requires a level of technical understanding, leadership and communication. You will lead the end-to-end management of major incidents, ensure timely resolution whilst maintaining clear communication with stakeholders and 3rd party suppliers.

Operating as the incident commander of last resort, this role takes control during high‑risk, multi‑tower, or supplier‑impacted incidents where senior stakeholder confidence and service reputation are at risk. The role ensures rapid stabilisation of live incidents, maintains clear executive-level communication and governance, and constructively challenges technical proposals where resolution actions introduce new or disproportionate risk

In addition to real‑time command, the Lead Major Incident Manager acts as a coach and mentor to other Major Incident Managers, shaping capability, behaviours, and confidence under pressure. They play a key role in developing runbooks, playbooks, training, and escalation models to continuously strengthen organisational incident readiness.

This is a senior leadership role, aligned to the organisation’s leadership capability framework, requiring calm authority, strong judgement, and the ability to create psychological safety while driving decisive outcomes.

We operate a function-led hybrid working model, with an expectation of 2–3 days per week on site. The role includes participation in an out-of-hours on-call rota and requires flexibility to travel to other locations for key meetings and collaborative activities, in line with business needs. The position can be based in either Coventry or Manchester.

About you

You will be a composed and credible incident leader who thrives in complex, high‑pressure environments and is trusted by senior stakeholders to take control when it matters most. You adopt a servant‑leader mindset, prioritising customer outcomes, team effectiveness, and organisational resilience over hierarchy. You instinctively balance pace with control and are confident stepping in, stepping back, and coaching others in live situations.

For this role you’ll need to have:

Experience in one or more of the following: Major Incident Management, Operations Command / Control or Senior Incident Management Roles.
Strong experience operating within complex, multi‑supplier environments, Proven experience commanding severe, high‑impact Major Incidents
ITIL certified or able to demonstrate equivalent practical experience
ITIL 4 Foundation & one or more of the following,
ITIL 4 Specialist: Create, Deliver & Support
ITIL 4 Strategist: Direct, Plan & Improve
Proven record of mentoring and developing junior team members.
Essential experience of working in a complex, pressurised production environment in the Banking industry

Experience in these areas would be helpful:

Experience within regulated and/or customer‑critical environments
Working in Agile\Devops\SAFe models would be an advantage

Full-time 35 hours

About us

If you are thinking about making an application but want to talk to someone first, you can reach out to [email protected] or the Talent Acquisition inbox [email protected]

This is a permanent role and is at P3 Lead Professional / Technical grade

For all colleagues

Apply Now

Refine Your Search

senior technical specialist jobs in worsley, gtm

Major Incident Management Lead

Senior Conveyancing Technical Specialist

Technical Delivery Lead

Senior Accessibility Specialist

Senior TechOps Generalist

Senior Validation Specialist

Global Category Manager - Capital Projects Strategic Procurement

Senior Technician

Senior IT Support Specialist / Solutions Engineer

Senior Asset Surveyor

Head of Contract Management

Engineering Manager

Senior Specialist, Ops Transformation Support

Engineering Manager

Regional Manager - Greater Manchester Area

Infrastructure Engineer

Senior Sourcing Specialist

Strategic Transformation Lead (Estates Property)

Senior Specialist, Client Operations Representative

Senior IT Service Manager

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