Customer service and quality manager Work, Jobs in Worth Matravers, Dor (with Salaries)

Customer Service and Quality Manager
Scientific Safety Alliance —Dorchester
- £27,000 - £28,000 a year
- Full-time
- Engineering
- Bachelor's degree
- Continuous improvement
Quick apply
Channel Sales Manager - South UK M/F
Hirsch UK —Poole
- £55,000 - £72,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- CRM software
- Travel
Quick apply
Area Manager
Amazon UK Services Ltd. —Bournemouth
- Full-time
- English
- Master's degree
- Bachelor's degree
Assistant Store Manager
Mountain Warehouse —Swanage
- Full-time
- Customer service
- Training & development
- Retail management
- Annual leave
- Employee assistance programme
Quick apply
5d
Store Manager
Mountain Warehouse —Swanage
- Full-time
- Customer service
- Budgeting
- Training & development
- Annual leave
- Employee assistance programme
Quick apply
5d
Service Director (Operations)
Dorset HealthCare University NHS Foundation Trust —Poole
- £112,782 - £129,783 a year
- Full-time
- Continuous improvement
- Team management
8d
Operations Manager
Churchill Retirement PLC —Ringwood
- Training & development
- Time management
- Annual leave
- Employee assistance programme
Building Manager (Residential) - Brewery Square, Dorchester
Savills Management Resources —Dorchester
- £32,000 - £45,000 a year
- Monday to Friday
- Communication skills
11d
FM Service Manager
BJF Group —Poole
- Full-time
- Computer literacy
- Supervising experience
- Team management
- Annual leave
- Employee assistance programme
Quick apply
Business Development Manager - London and South-East M/F
Hirsch UK —Poole
- £70,000 - £110,000 a year
- Full-time
- Hybrid work
- Business development
- Project management
- Travel
Quick apply
Customer Success Operations Manager
Nourish Care —Bournemouth
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Annual leave
- Employee assistance programme
Senior Business Change Manager
SSE —Poole
- £59,000 - £89,000 a year
- Full-time
- Agile
- Employee discount
10d
Global Commodity Manager
Yunex Traffic —Bournemouth
- Full-time
- Engineering
- English
- Analysis skills
FM Contract Co-Ordinator
BJF Group —Hamworthy
- Full-time
- Administrative experience
- Team management
- Contracts
- Annual leave
- Employee assistance programme
Quick apply
10d
Fleet Administrator
U-Drive —Poole
- £30,580 a year
- Full-time
- Computer skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Head Of Production
IMI Plc - Legacy Precision —Poole
- Full-time
- Engineering
- Analysis skills
- Continuous improvement
10d
Project Administrator
Gallifordtry —Bournemouth
- Full-time
- Customer service
- Microsoft Office
- IT
- Employee discount
Care Service Manager
Aster Group —Weymouth
- £36,000 a year
- Full-time
- Recruiting
- Training & development
- Communication skills
- Employee assistance programme
House Manager
McCarthy & Stone —Dorchester
- £22,557.60 a year
- Part-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Annual leave
- Employee discount
Quick apply
11d
Project Manager
Draken —Bournemouth
- Engineering
- No degree
- Organisational skills

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Customer Service and Quality Manager

Scientific Safety Alliance -
Dorchester

Quick apply

Job details

Full-time
£27,000 - £28,000 a year

Qualifications

Operations management
Stakeholder liaison
Engineering
Lean
Project coordination
Internal department liaison
Quality assurance
Bachelor's degree
Continuous improvement
Organisational skills
Customer support
Customer interaction
Project leadership
Communication skills

Full job description

About Scientific Safety Alliance (SSA)

At SSA, we're on a mission to Accelerate Science. Delightfully.

We provide testing, inspection, calibration, and compliance services to pharmaceutical, medical device, and research organizations. Our goal is to remove operational friction—ensuring science runs without interruption and teams can focus on innovation and patient outcomes.

We're growing rapidly and building a best-in-class, integrated safety partner—and we're looking for high-ownership individuals to grow with us.

The Role

We are seeking a Quality Engineering Manager to join our team in Bridport, UK. This role is focused on customer coordination, operational oversight, and quality-driven process management.

You will play a key role in ensuring customers receive what they need while supporting internal teams through strong documentation, procedural consistency, and day-to-day operational execution.

This is a high-visibility, high-ownership opportunity for someone with a background in a regulated or engineering-driven environment who is ready to step into a role with meaningful impact.

Areas of Responsibility

Serve as a key point of coordination to ensure customers receive timely, accurate, and well-supported service
Review paperwork, documentation, and internal outputs to maintain consistency and operational quality
Support compliance-focused activities by maintaining procedures aligned with required standards
Partner with engineering and office staff to organize priorities, track needs, and keep operations running smoothly
Identify and implement process improvements to support a more efficient, self-sufficient operating model
Assist with business integration efforts by quickly learning the operation and stabilizing workflows during transition
Communicate cross-functionally to ensure customer expectations, internal deliverables, and operational requirements remain aligned

Requirements

Experience in customer success, service coordination, operations, or similar roles
Background in an engineering, manufacturing, or regulated environment where documentation accuracy is critical
Ability to review, interpret, and maintain process documentation, SOPs, or work instructions
Familiarity with quality, compliance, and audit-driven environments
Demonstrated ability to lead projects, coordinate across functions, or take ownership of business-critical tasks(even as a first step into leadership)
Exposure to Lean, continuous improvement, or process optimization methodologies is highly valued
Strong organizational skills with the ability to manage competing priorities
Confidence working with both technical and non-technical teams
Strong written and verbal communication skills with a focus on clarity and follow-through
Proactive, hands-on approach with the ability to operate effectively in a smaller, fast-moving team environment
Bachelor's degree in Engineering, Operations, Manufacturing, Business, or a related field preferred

Why Join SSA

Opportunity to take real ownership in a growing, high-impact business
Be part of a company transforming how scientific services are delivered
Work closely with engineering and leadership teams
Play a key role in shaping operations during a critical growth and integration phase
Clear path for growth as SSA continues to scale

Our Mission

SSA is building the leading integrated safety partner for health and science organizations—ensuring science runs without interruption.

Innovation is often delayed not by science, but by operational gaps—missing reports, non-compliant equipment, and inefficient processes.

We exist to solve that.

Accelerate Science. Delightfully.

Quick apply

Refine Your Search

customer service and quality manager jobs in worth matravers, dor

Customer Service and Quality Manager

Channel Sales Manager - South UK M/F

Area Manager

Assistant Store Manager

Store Manager

Service Director (Operations)

Operations Manager

Building Manager (Residential) - Brewery Square, Dorchester

FM Service Manager

Business Development Manager - London and South-East M/F

Customer Success Operations Manager

Senior Business Change Manager

Global Commodity Manager

FM Contract Co-Ordinator

Fleet Administrator

Head Of Production

Project Administrator

Care Service Manager

House Manager

Project Manager

I want to receive the latest job alerts for customer service and quality manager in worth matravers, dor

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