Centre engineer Work, Jobs in Wyboston, Eng (with Salaries)

Head of Customer Success
Cambrionix —Cambridge
- £85,000 - £90,000 a year
- Full-time
- Hybrid work
- Team management
- Free parking
- Life insurance
Quick apply
11d
Assistant Project Manager
Cambridgeshire County Council —Alconbury
- £34,434 - £44,822 a year
- Civil engineering
- Construction experience
- Budgeting
- Annual leave
- Employee discount
11d
Multi Skilled Maintenance Engineer (Electrical Bias)
Marshalls PLC —Saint Ives
- £58,874 a year
- Overtime
- Maintenance
- Communication skills
- Free parking
- Employee discount
Quick apply
Microsoft Dynamics 365 Consultant / Developer
Softwerx —Cambridge
- £65,000 - £80,000 a year
- Monday to Friday
- Hybrid work
- CRM software
- Analysis skills
- Organisational skills
- Employee discount
- Gym membership
Senior Project Manager (Higher Education, Healthcare, Defence Construction)
AECOM —Cambridge
- Full-time
- Hybrid work
- Engineering
- Business development
- Mentoring
Graduate Engineer
Industrial Inkjet Ltd —Swavesey
- £35,000 - £40,000 a year
- Full-time
- Engineering
- Assembly
- Analysis skills
- Annual leave
- Sick pay
1d
Customer Service Administrator MAT Cover
Vantify —Saint Ives
- £26,227.50 a year
- Temporary
- Hybrid work
- Microsoft Word
- Continuous improvement
- Organisational skills
- Health & wellbeing programme
- Annual leave
Quick apply
Gate Engineer
AGD Systems/The Electric Gate Centre —Wellingborough
- £35,000 - £45,000 a year
- Full-time
- Schematics
- Hand tools
- Employee discount
Quick apply
Microsoft Instructor
BPP Holdings —Wyboston
- Overtime
- Remote
- Training & development
- Teaching
- Annual leave
R&D Chemist
U-POL Limited —Wellingborough
- Microsoft Powerpoint
- Microsoft Word
- Laboratory experience
Quick apply
2nd Line Support Technician
dbfb Ltd —Northampton
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Maintenance
- Continuous improvement
- Mentoring
Quick apply
Civil Engineer - Utilities & Infrastructure
Stantec —Cambridge
- Civil engineering
- Communication skills
Engine Test Technician - ICE / Engines
UTAC —Bedford
- Full-time
- Computer literacy
- Continuous improvement
- Travel
- Employee discount
Quick apply
Mechanical Maintenance Engineer
Marshalls PLC —Sandy
- £51,665 a year
- 8 hour shift
- Maintenance
- Employee discount
Quick apply
5d
Security Vetting Administrator (FTC)
PA Consulting —Melbourn
- Full-time
- Communication skills
Quick apply
Service Management Specialist
M Group —Saint Ives
- Full-time
- Computer literacy
- Annual leave
- Employee assistance programme
2d
Product Development Technician
Niftylift Ltd —Milton Keynes
- £16.64 an hour
- Overtime
- Computer literacy
- Engineering
- Continuous improvement
- Free parking
- Life insurance
Quick apply
2d
Electrical Design Engineer
Hobbs Electrical Service Ltd —Milton Keynes
- £30,000 - £35,000 a year
- Full-time
- Engineering
- Analysis skills
- Bachelor's degree
Quick apply
Senior GPU Top Micro-Architect
Apple —Cambridge
- Mentoring
- Scripting
Staff Software Engineer - Product Validation
Arm —Cambridge
- £97,300 - £131,700 a year
- Hybrid work

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Head of Customer Success

Cambrionix
Cambridge

Quick apply

Job details

Permanent | Full-time
£85,000 - £90,000 a year
11 days ago

Benefits

Free parking
Cycle to work scheme
Company pension
Private medical insurance
Life insurance
Sick pay
On-site parking

Qualifications

Dashboard visualisation
Process improvement
Team management
Churn prevention
B2B
Operational strategy development
HubSpot
SaaS

Full job description

We're looking for someone exceptional to build and lead our entire Customer Success function from the ground up. An opportunity to build something that doesn’t exist yet.

At Cambrionix, we've spent more than 15 years building world-class hardware trusted by some of the biggest technology brands in the world. We have more than 1.8 million ports in operation globally, and our technology powers mission-critical environments across multiple industries. We're internationally recognised for delivering the fastest, most reliable and most intelligent USB solutions on the planet.

Now we're entering our next chapter.

We're evolving from a traditional manufacturing business into a software and SaaS-led organisation, with Cambrionix Connect at the centre of that transformation. Our cloud platform enables customers to remotely manage, monitor and control devices across entire global fleets from a single interface.

And that's where you come in.

Your mission

Working for the Chief Revenue Officer and working closely with Rev Ops, Tech Engineering and Business development, you will build a function that customers genuinely love.

You'll define the strategy, create the playbooks, design the customer journey, identify the key signals that require actioning implement the processes, establish the metrics, and help build a scalable function that supports our transition to a recurring SaaS business.

What you'll be doing

Designing and launching the entire Customer Success function within HubSpot CRM
Creating customer onboarding programmes that drive adoption from day one
Developing customer journey maps across the entire lifecycle
Building scalable processes, playbooks and customer success frameworks
Reducing churn and increasing customer retention
Identifying opportunities for customer growth and expansion through both upsell and cross sell
Building dashboards that provide meaningful insights into customer behaviour
Recruiting, developing and leading a Customer Success team as the function grows
Becoming the voice of the customer across the business

You will have experience building a Customer Success function rather than simply managing an established one. You'll understand that customer success is far more than customer support and will have a genuine passion for creating processes, systems and strategies from the ground up. You'll thrive in an environment where there's a blank sheet of paper rather than an existing playbook and will be equally comfortable developing strategy and delivering operational excellence. You'll be able to move effortlessly between conversations with customers, engineers and senior leaders, translating customer needs into meaningful business and product decisions. You'll also have a strong understanding of key SaaS metrics, including customer adoption, retention, churn, expansion and lifetime value, together with experience working in a B2B SaaS, technology, software or platform-based business. Most importantly, you'll enjoy building scalable solutions and helping organisations navigate periods of growth and transformation.

We'd be especially excited if you have experience with:

Scaling a customer success function during a business transformation
SaaS implementation and onboarding
Subscription and recurring revenue models
Technical products
Enterprise customers
Customer success platforms and automation tools
Building and leading high-performing teams

Why Cambrionix?

Because we're not standing still. We have ambitious plans, significant investment and a product roadmap that's reshaping our future. Please don't apply because you're looking for a comfortable, steady-state management role. Apply if you want to build something remarkable.

If those words resonate with you, we'd love to talk.

Pay: £85,000.00-£90,000.00 per year

Benefits:

Company pension
Cycle to work scheme
Free parking
Life insurance
On-site parking
Private medical insurance
Sick pay

Ability to commute/relocate:

Cambridge CB4 0DS: reliably commute or plan to relocate before starting work (required)

Experience:

Customer Success: 5 years (required)

Work authorisation:

United Kingdom (required)

Work Location: Hybrid remote in Cambridge CB4 0DS

Quick apply

Refine Your Search

centre engineer jobs in wyboston, eng

Head of Customer Success

Assistant Project Manager

Multi Skilled Maintenance Engineer (Electrical Bias)

Microsoft Dynamics 365 Consultant / Developer

Senior Project Manager (Higher Education, Healthcare, Defence Construction)

Graduate Engineer

Customer Service Administrator MAT Cover

Gate Engineer

Microsoft Instructor

R&D Chemist

2nd Line Support Technician

Civil Engineer - Utilities & Infrastructure

Engine Test Technician - ICE / Engines

Mechanical Maintenance Engineer

Security Vetting Administrator (FTC)

Service Management Specialist

Product Development Technician

Electrical Design Engineer

Senior GPU Top Micro-Architect

Staff Software Engineer - Product Validation

I want to receive the latest job alerts for centre engineer in wyboston, eng

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