Customer care specialist Work, Jobs in Wymington, Bdf (with Salaries)

Customer Contact Administrator
Amplius —Rushden
- £29,318.80 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
13d
Housing Officer
Amplius —Rushden
- £38,746.40 a year
- Full-time
- Hybrid work
- Travel
- IT
9d
Admissions Adviser
The Bedford College Group —Wellingborough
- £25,585 - £30,915 a year
- Full-time
- Customer service
- Analysis skills
- Travel
- Annual leave
10d
Ambulance Care Assistant (Relief) - Bedford
East of England Ambulance Service Trust —Bedford
- £25,760 - £27,476 a year
- Full-time
- Customer service
- Driving
- Communication skills
- Paid training
4d
Companion Driver
Daisy and Greg Services Limited —Buckingham
- £29,600 - £31,000 a year
- Customer service
- No experience needed
- English
- Paid training
- Annual leave
Quick apply
System Administrator
Anglian Water Services Ltd —Huntingdon
- £38,692 a year
- Full-time
- Laboratory experience
- Analysis skills
- IT
- Annual leave
9d
Clinical Assessor
Capita Health Assessment Advisory Service —Northampton
- £39,500 a year
- Full-time
- Hybrid work
- Microsoft Office
- Analysis skills
- IT
- Employee discount
Quick apply
13d
Account Development Manager
Welcomm Communications Ltd —Market Harborough
- £32,000 - £40,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Microsoft Office
- Annual leave
- Work from home
Quick apply
11d
Detention Custody Officer-Physical Education Instructor
Serco Group —Clapham
- £31,000 - £35,000 a year
- Overtime
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
4d
Adult Education Skills Tutor - CASUAL (with a focus on EYP and Vocational)
North Northamptonshire Council —Northampton
- £34,434 - £36,363 a year
- English
- Travel
- Teaching
- Employee assistance programme
9d
Additional Learning Support Admin Lead
The Bedford College Group —Bedford
- £29,316 - £34,394 a year
- Full-time
- Microsoft Office
- Continuous improvement
- Organisational skills
- Annual leave
Retrofit Administrator
Amplius —Rushden
- £27,661.20 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Administrative experience
6d
Libraries, Resources & Study Skills Assistant
The Bedford College Group —Kettering
- £24,552 - £26,754 a year
- Weekend availability
- Windows
- Microsoft Office
- IT
7d
Complaint Administrator
Amplius —Milton Keynes
- £28,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Organisational skills
2d
Service Manager - Milton Keynes
Chapter 2 —Milton Keynes
- £55,000 a year
- Hybrid work
- Management
- Travel
- Organisational skills
TPA Liability Claims Handler
Crawford & Company Adjusters (UK) Ltd —Milton Keynes
- Remote
- Customer service
- Organisational skills
- Communication skills
Quick apply
Warehouse Operative
Culina Group —Milton Keynes
- £30,656.34 - £32,877.84 a year
- Full-time
- Employee discount
Quick apply
Tesco Colleague Nights - Kettering Extra
Tesco UK —Kettering
- £13.28 - £14.55 an hour
- Full-time
- School
12d
Warehouse Operative
Evri —Wellingborough
- £12.71 an hour
- Full-time
- Annual leave
Business Account Executive
Welcomm Communications Ltd —Market Harborough
- £13.33 - £14.35 an hour
- Full-time
- Hybrid work
- CRM software
- Sales
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
12d

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customer care specialist jobs near wymington, bdf

Customer Contact Administrator

Amplius -
Rushden

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Job details

Full-time
£29,318.80 a year
13 days ago

Qualifications

Customer service
Microsoft Office
Administrative experience
Organisational skills
Front desk
IT
NVQ
Communication skills
A Level

Full job description

Are you a great communicator with a passion for customer service?

Join Amplius as a Customer Contact Administrator and be part of a supportive team that delivers positive customer experiences through responsive support, accurate administration, and effective problem-solving.

Salary: £29,318.80 per year

Contract: Permanent, full time

Your week: 36.25 hours - Monday to Friday 9am - 5pm

Location: Office based - Rushden

You can read about our fantastic colleague benefits here - Amplius colleague benefits

Snapshot of your role

Respond to customer enquiries by phone, email, social media, online channels and in person, meeting agreed service standards.
Take ownership of customer enquiries and complaints, working to resolve them quickly and fairly.
Manage repair enquiries, including reporting repairs and booking appointments for work in customers’ homes and communal areas.
Monitor customer contact and repairs work queues, allocating tasks and highlighting any risks to service delivery.
Keep customer records up to date by accurately recording information and case notes on internal systems.
Provide administrative support across the business, including document management, data entry, mail handling and purchase order processing.
Carry out customer satisfaction follow-up calls, support reception services and help improve the customer experience.

What you’ll need to thrive in this role

A Level 3 qualification (such as A-Levels or an NVQ) or equivalent experience.
Experience in a customer service or administrative role within a busy environment.
Experience handling customer enquiries through different channels, including phone, email and online platforms.
Good organisational skills and the ability to manage competing priorities and meet deadlines.
Experience maintaining accurate records and updating customer or case management systems.
Strong communication skills, with the ability to build positive relationships with customers and colleagues.
An understanding of good customer service, data protection and confidentiality requirements.
Good IT skills, including Microsoft Office, and the ability to learn new systems quickly while remaining calm under pressure.

Important - Right to work in the UK is an essential requirement for this role. We do not provide sponsorship.

Please read the attached Job Description before applying so you get the full scope of the role.

Closing: 28 July

Interviews in Rushden: Week commencing 3 August

We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.

If you have any questions, please contact the Amplius Talent Team and we’ll be happy to assist you.

Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 37,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We’re a team of over 1,300 colleagues driven to have a positive impact on people’s lives and provide affordable homes that make a difference.

Apply Now

Refine Your Search

customer care specialist jobs in wymington, bdf

Customer Contact Administrator

Housing Officer

Admissions Adviser

Ambulance Care Assistant (Relief) - Bedford

Companion Driver

System Administrator

Clinical Assessor

Account Development Manager

Detention Custody Officer-Physical Education Instructor

Adult Education Skills Tutor - CASUAL (with a focus on EYP and Vocational)

Additional Learning Support Admin Lead

Retrofit Administrator

Libraries, Resources & Study Skills Assistant

Complaint Administrator

Service Manager - Milton Keynes

TPA Liability Claims Handler

Warehouse Operative

Tesco Colleague Nights - Kettering Extra

Warehouse Operative

Business Account Executive

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