Claims specialist Work, Jobs in Yate, Gls (with Salaries)

Customer Solutions Specialist
Devon Bay Solutions —Bristol
- £28,000 a year
- Weekend availability
- Hybrid work
- Microsoft Word
- Computer literacy
- Driving
- Free parking
- Work from home
Quick apply
Education Safeguarding Lead - Multi Agency Child Protection Team
South Gloucestershire Council —Yate
- £50,269 - £53,460 a year
- Full-time
- Travel
- Leadership
- Communication skills
- Annual leave
- Employee discount
4d
Senior Claims Handler – Legal Expenses Insurance
RAC —Bristol
- Hybrid work
- Mentoring
- Organisational skills
- Communication skills
- Annual leave
- Flexible schedule
Payroll & Accounts Assistant
Corston Architectural Detail —Malmesbury
- £32,000 - £37,000 a year
- Full-time
- Organisational skills
- Free parking
Quick apply
Contract Paralegal - Financial Litigation
TLT —Bristol
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Organisational skills
Assistant Team Manager
South Gloucestershire Council —Kingswood
- £50,269 - £53,460 a year
- Full-time
- Supervising experience
- No degree
- Travel
- Annual leave
- Employee discount
9d
Hard FM Service Manager
Rydon —Bristol
- £40,000 - £45,000 a year
- Full-time
- Microsoft Word
- Customer service
- Communication skills
- Employee assistance programme
- Employee discount
Digital Forensics and Cyber Crime Investigator - South West Regional Organised Crime Unit (SWROCU)
Avon and Somerset Constabulary —Almondsbury
- £42,612 - £45,765 a year
- Part-time
- Presentation skills
- Travel
- Communication skills
- Flexible schedule
Complaints Handler
Wessex Water —Bath
- Continuous improvement
- Communication skills
5d
Claims Case Handler
E-Medicals UK Ltd —Clevedon
- From £27,000 a year
- Part-time
- Microsoft Word
- Microsoft Outlook
- In-person
- Free parking
- Flexitime
Quick apply
Customer Service Adviser
Wessex Water —Bath
- Weekend availability
- Computer literacy
- Computer skills
- Communication skills
Customer Service Advisor
Healix —Bristol
- £26,000 - £28,000 a year
- Full-time
- English
- Analysis skills
- Communication skills
- Annual leave
- Employee discount
Quick apply
5d
Customer Case Handler
Wessex Water —Trowbridge
- Communication skills
- Time management
Pensions Delivery Secialist
Mitie —Bristol
- Microsoft Word
- Organisational skills
- Communication skills
Pricing Lead
Somerset Bridge Group —Bristol
- £80,000 - £95,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Annual leave
- Referral programme
Quick apply
Technical Administrator
YTL Group —Bath
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
9d
Accounts Payable Assistant
Wessex Water —Bath
- Microsoft Word
- Communication skills
Senior Manager FOS Complaints
St. James's Place —Cirencester
- Analysis skills
- Team management
- Leadership
- Annual leave
10d
Junior Account Executive (HF1331931)
Flourish —Bristol
- £40,000 - £45,000 a year
- Full-time
- Business development
Quick apply
Senior Resourcing Manager
YTL Group —Bath
- Human resources
- Communication skills
- Analytics
2d

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Customer Solutions Specialist

Devon Bay Solutions
Bristol

Quick apply

Job details

Temp to perm | Full-time
£28,000 a year

Benefits

Free parking
Casual dress
Company pension
Work from home
Private medical insurance
Life insurance
Sick pay
On-site parking

Qualifications

Microsoft Word
Financial Conduct Authority guidelines
Customer service call handling
Inbound customer enquiry call handling
Computer literacy
Insurance claims handling experience
Driving
Conflict management
Data entry
Customer support
Customer interaction
Interpersonal troubleshooting
Communication skills

Full job description

Customer Solutions Specialist – Hybrid, Bristol (£28,000+)

Location: Bristol (BS35 3QH)

Job Type: Full-time, temp to perm (Part-time considered)

Salary: From £28,000 per year (with the opportunity to increase after successful probation)

Start Date: As soon as possible

About Devon Bay Solutions

Devon Bay Solutions is a trusted provider of property repair and home emergency services across the UK. We also handle a variety of insurance claims including First Notification of Loss (FNOL), Legal Expenses, Mediation, and Vehicle Assistance. We’re currently seeking experienced and customer-focused individuals to join our team as Customer Solutions Specialists. This role would suit someone with a background as a Customer Service Advisor, Claims Handler, Insurance Customer Support Agent, or Call Centre Representative who is looking to develop their career in a professional, supportive environment.

The Role

As a Customer Solutions Specialist,

you’ll be the first point of contact for our policyholders, supporting them through their claims journey. You’ll deliver excellent customer service, handle incoming calls, and ensure all claim details are accurately logged and resolved in a timely manner.Key Responsibilities

Handle inbound customer calls and take First Notification of Loss (FNOL) details accurately.
Verify policy information and gather all necessary details to validate claims.
Provide clear and empathetic advice to customers during emergency situations.
Allocate jobs to engineers and follow up on progress, quotes, and invoices.
Manage and respond to emails in the claims administration inbox.
Record invoices and costs accurately within the claims system.
Escalate urgent or complex queries to the relevant teams or senior staff.
Maintain compliance with FCA regulations, data protection, and company procedures.

About You

We’re looking for someone who enjoys helping others and can stay calm under pressure. You’ll be confident on the phone, organised, and able to multitask effectively.

Essential Skills and Experience

Previous phone-based customer service, call centre, or claims handling experience.
Excellent communication skills and a professional telephone manner.
Strong attention to detail and accuracy when recording information.
Ability to work efficiently in a fast-paced environment.
Effective problem-solving and conflict resolution skills.
Comfortable using multiple computer systems simultaneously.
Positive, proactive attitude and the ability to work both independently and as part of a team.

Working hours

Shift rotation: 8:00am – 8:00pm, five days per week, including some weekends (with a weekday off when scheduled for weekend work)

Benefits

Casual dress code
Company pension scheme
Free on-site parking
Life insurance
Private medical insurance
Sick pay

Additional Information

Driving essential: Candidates must have access to a car.
Work location: In person – Bristol (BS35 3QH).

How to Apply

If you’re an experienced Customer Service Advisor, Claims Handler, Insurance Support Agent, or Call Centre Representative looking for a new opportunity with a supportive and growing company, we’d love to hear from you.

Please click apply to find out more

Pay: £28,000.00 per year

Benefits:

Company pension
Free parking
Life insurance
On-site parking
Private medical insurance
Sick pay
Work from home

Application question(s):

Do you have access to your own car?

Work Location: Hybrid remote in Bristol BS35 3QH

Quick apply

Refine Your Search

claims specialist jobs in yate, gls

Customer Solutions Specialist

Education Safeguarding Lead - Multi Agency Child Protection Team

Senior Claims Handler – Legal Expenses Insurance

Payroll & Accounts Assistant

Contract Paralegal - Financial Litigation

Assistant Team Manager

Hard FM Service Manager

Digital Forensics and Cyber Crime Investigator - South West Regional Organised Crime Unit (SWROCU)

Complaints Handler

Claims Case Handler

Customer Service Adviser

Customer Service Advisor

Customer Case Handler

Pensions Delivery Secialist

Pricing Lead

Technical Administrator

Accounts Payable Assistant

Senior Manager FOS Complaints

Junior Account Executive (HF1331931)

Senior Resourcing Manager

I want to receive the latest job alerts for claims specialist in yate, gls

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