Customer service team lead Work, Jobs in York, Eng (with Salaries)

Customer Service Lead
Skipton Building Society —Harrogate
- Up to £36,000 a year
- Full-time
- Annual leave
- Employee assistance programme
5d
Team Leader
Jessops —York
- £13.21 an hour
- Full-time
- Sales
- Merchandising
- Supervising experience
- Employee discount
Quick apply
Customer Success Lead
Pharmacy2U —Leeds
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Planning and Scheduling Team Leader
M Group —Leeds
- £34,000 - £38,000 a year
- Analysis skills
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Collaboration Project Manager Team Lead - North
SCC —York
- £35,000 - £45,000 a year
- Monday to Friday
- Hybrid work
- Leadership
- Communication skills
4d
Helpdesk Lead
CBRE —Leeds
- Full-time
- Microsoft Word
- Microsoft Excel
- Management
9d
New Trains Technical Lead
Northern Trains —York
- £61,064 - £64,640 a year
- Full-time
- Engineering
- Microsoft Office
- Analysis skills
- Employee assistance programme
- Employee discount
1d
Service Design Lead
Yorkshire Building Society —Leeds
- Up to £70,000 a year
- Call to connect
- Hybrid work
- IT
- AI
5d
Electrical Team Leader
Yorkshire Housing —Leeds
- £46,659 a year
- Customer service
- Organisational skills
- Leadership
- Annual leave
- Employee discount
Senior Regional Field Team Manager
CPM UK —Leeds
- £55,000 a year
- Weekend availability
- Sales
- Analysis skills
- Team management
- Paid training
- Employee discount
Quick apply
Lead Service Designer
interactive investor —Leeds
- From £51,500 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- Financial services
- Annual leave
- Employee discount
Quick apply
4d
Lead Service Designer
North Yorkshire Council —Harrogate
- £51,356 - £55,539 a year
- No degree
- Employee assistance programme
- Employee discount
8d
Dental Receptionist & Marketing Lead
Primley Park Dentistry —Leeds
- From £14.99 an hour
- Part-time
- Customer service
- Administrative experience
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
1d
Team Leader (Reinstatement)
Avove —Malton
- Full-time
- Agile
- Communication skills
- Employee assistance programme
Quick apply
Cloud Kitchen Assistant Team Leader
Pasta Evangelists —York
- £13 - £14 an hour
- Full-time
- Bar
- Referral programme
AI Lead, Gaming Product
Flutter Entertainment —Leeds
- Hybrid work
- Master's degree
- No degree
- IT
Team Leader
The Escapologist Ltd —Castleford
- £20,000 a year
- Part-time
- Hospitality
- Microsoft Excel
- Management
- Free parking
- Store discount
Quick apply
10d
Catering Team Leader
Leeds City Council —Leeds
- £25,185 - £25,989 a year
- Call to connect
- Contracts
- School
- Annual leave
Restaurant Manager / Front of House team members
The Sidings Hotel & Restaurant —York
- Full-time
- Hospitality
- Management
- Sales
- Employee discount
Quick apply
3d
Product Team Leader
River Island —Leeds
- Weekend availability
- Sales
- Communication skills
- Time management
- Annual leave
- Employee discount
Quick apply

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Customer Service Lead

Skipton Building Society -
Harrogate

Apply Now

Job details

Full-time
Up to £36,000 a year
5 days ago

Benefits

Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount
Paid volunteer time
Car scheme

Full job description

Hours:

36 hours per week across Monday to Saturday to cover opening hours of the branches.

Salary:

£36,000 Per Annum

Closing Date:

Mon, 27 Jul 2026

Are you passionate about helping others and providing exceptional customer service?

If so, then we have the perfect opportunity for you! We are recruiting for a Customer Service Lead across our multisite branches in Harrogate and Wetherby.

As a Customer Service Lead you will divide your time between customers and the team. You will be developing relationships with customers, having great conversations, and highlighting the products and services that Skipton Building Society provides through a variety of channels including face to face, over the phone, and by video.

As a subject matter expert, you will ensure that the team understand the branch’s contribution plan and understand key messages and actions. You will coach and develop the team through effective observations and one-to-ones, working as one team to achieve together.

Our branches are the heart of our local communities, however increasingly our customers want the flexibility of doing transactions online and engaging with us via our contact centre. In branch we can support our customers face to face, virtually and by outbound contact so we are reaching our customers at relevant times. So, whether you are promoting a new product or resolving a problem, you will always place our customers’ needs at the heart of everything you do and provide a first-class service every time.

For our customers, you will be more than just the friendly face and voice of Skipton Building Society. You will be a listener, a problem solver and in time a fountain of knowledge to help them achieve their financial goals.

Together, you can help us build a better Society!

Who Are We?

Not just another building society. Not just another job.

We are the fourth biggest building society in the UK and what makes us a bit different is that we're a mutual organisation. We do not have shareholders; we are owned by our members.

We are interested in who you are as a person. Why? Because our membership is made up of many kinds of people and we want our colleagues to be just as diverse. Our purpose is to help more people have a home, help people save for life ahead and support long term financial wellbeing.

Together, you can help us build a better Society!

Our colleagues say Skipton Building Society is a great place to work, and you could be one of them. Whatever your background, and whatever your goals, we will help you take the next step towards a better future.

What Do We Need From You?

Experience of developing relationships with customers and providing exceptional service.
Enjoys listening and asks appropriate questions to build great relationships.
Leads by example and shows pride in what they do.
Experience of inspiring and motivating a team to drive performance.

What Is In It For You?

The role of Customer Service Lead is a permanent position working 36 hours per week across Monday to Saturday to cover opening hours of the branches.

The role covers the multisite of Harrogate and Wetherby and we need someone who can be flexible to work in both locations as business demands. This will be discussed in more detail at interview stage.

The salary is up to £36,000 depending on experience, plus benefits including

Annual discretionary bonus scheme
25 days standard annual leave + bank holidays and rising 1 day per year of service to a maximum of 30 days after 5 years.
Holiday trading scheme allowing the ability to buy and sell additional annual leave days.
Generous employer matched pension contributions – up to 10% per annum.
We care about your health and wellbeing. You will have access to a benefits portal which includes an Employee Assistance Programme and online employee discount platform (retailers, entertainment, eating out and travel).
There are always initiatives to get involved with charities with three paid volunteering days for you to use each year.
Colleague mortgage and savings accounts, as well as a host of colleague discount schemes.
A commitment to training and development.
Private medical insurance for all our colleagues.
Salary Sacrifice Scheme for hybrid/electric car.

Apply Now

Refine Your Search

customer service team lead jobs in york, eng

Customer Service Lead

Team Leader

Customer Success Lead

Planning and Scheduling Team Leader

Collaboration Project Manager Team Lead - North

Helpdesk Lead

New Trains Technical Lead

Service Design Lead

Electrical Team Leader

Senior Regional Field Team Manager

Lead Service Designer

Lead Service Designer

Dental Receptionist & Marketing Lead

Team Leader (Reinstatement)

Cloud Kitchen Assistant Team Leader

AI Lead, Gaming Product

Team Leader

Catering Team Leader

Restaurant Manager / Front of House team members

Product Team Leader

I want to receive the latest job alerts for customer service team lead in york, eng

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