/ mi manager Work, Jobs (with Salaries)

Collections Strategy Analyst
JaJa Finance Ltd —London
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- SQL
- Python
- Annual leave
- Employee assistance programme
Quick apply
Investigations Manager - Major Investigations
Independent Office for Police Conduct —London
- £64,301 - £69,431 a year
- Full-time
- Analysis skills
- Presentation skills
- Driving
- Annual leave
- Employee assistance programme
15h
Large and Complex Loss Handler
Leeds City Council —Leeds
- £46,142 - £500,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Assistant Underwriter, Marine Hull & Shipbuilding - SCOR Business Solutions (SBS)
SCOR —London
- Microsoft Powerpoint
- Microsoft Outlook
- Microsoft Office
Revenue Manager (12 Months FTC)- UK
Marriott International, Inc —London
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Excel
- Restaurant management
Scheduling & Real-Time Optimisation Manager
M&G plc —Scotland
- Overtime
- Communication skills
- Time management
- Annual leave
9d
Independent Living Advisor
People Places Lives Ltd. —Nottingham
- £13.45 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Skills Coach (Apprenticeships)
Kingdom Academy —Remote
- Full-time
- Remote
- Organisational skills
- IT
- Work from home
Quick apply
13d
Destination Services Lead
Saga —Folkestone
- £35,000 - £40,000 a year
- Management
- IT
- Leadership
- Employee discount
Quick apply
13d
Senior Manager, MI & Transformation
SW Group —Birmingham
- Full-time
- Hybrid work
- Microsoft Excel
Quick apply
12h
Customer Service Team Leader - 12 Month Fixed Term Contract
AJ Bell —Manchester
- £30,900 - £35,020 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Customer service
- Employee assistance programme
- Gym membership
Quick apply
Client Relationship Manager - Deposit Platform
Corpay —London
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Customer service
- Annual leave
- Employee discount
L&D Services Manager
NRG —Newcastle upon Tyne
- £50,000 a year
- Hybrid work
- Management
- Analysis skills
MGA Delivery Manager
Mission Underwriting Managers, LLC —Remote
- Full-time
- Remote
- Organisational skills
- Annual leave
- Life insurance
Quick apply
Compliance Reporting Specialist
Hampshire Trust Bank —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
Senior Customer Success Manager
EcoOnline —London
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Major Incident Manager
Bell Integration United Kingdom —London
- Analysis skills
- IT
- Communication skills
8d
Regional Operations Manager – Cleaning Services
Mitie —Swindon
- £47,000 - £55,000 a year
- Full-time
- Leadership
- Communication skills
Service & Operations Manager - FTC
Minster Law —Wakefield
- £42,000 - £55,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Monitoring and Evaluation Manager
UK Research and Innovation —Swindon
- £37,841 a year
- Temporary
- Hybrid work
- Analysis skills
- Presentation skills
- Organisational skills
- Annual leave
- Employee assistance programme
2d

I want to receive the latest job alerts for / mi manager

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Collections Strategy Analyst

JaJa Finance Ltd
London

Quick apply

Job details

Permanent | Full-time
£45,000 - £50,000 a year

Benefits

Annual leave
Company pension
Employee assistance programme
Life insurance

Qualifications

SQL
Python

Full job description

️ Collections Strategy Analyst

Hybrid

London

Collections, Operations

Full Time

£45,000 - £50,000

Who we are

Jaja is a UK‑based consumer finance business with a simple mission: to empower customers to buy, borrow and build using smart tech, strong data, and clear design. We launched our digital credit card in 2018 and we’re continuing to grow, with new products and experiences in the pipeline. Our goal is to strip out unnecessary complexity and give people more control over their money — or as we put it, Make Simple. Our values guide how we work: Care Deeply. Adapt & Thrive. Challenge Everything. Go For It. Own It. Make It Simple. We’re scaling quickly, and there’s a lot of exciting change happening across the business.

Do you enjoy digging into data, uncovering insights, and finding smarter ways to support customers through challenging financial situations? Are you naturally curious, analytical, and motivated by using data to drive better outcomes? If you're looking for an opportunity to shape collections strategies in a growing fintech, keep reading.

We're looking for a curious, data-driven analyst to join our Collections & Recoveries team. Working closely with the Collections Strategy Manager, you'll help design, test and monitor the strategies that determine how we support credit card customers in financial difficulty — from early delinquency through to charge-off and post-charge-off recoveries. This is a hands-on role: you'll spend a lot of your time in SQL and Python, building analysis pipelines, running champion/challenger tests and turning data into clear, actionable insight. Credit card experience is preferred, but it's not essential.

What you'll do

Strategy analysis & optimisation

Support the design and ongoing optimisation of collections strategies across all delinquency stages (pre-delinquency, 1–30, 31–60, 61–90+, charge-off and post charge-off). Analyse segmentation, treatment paths and forbearance options to identify improvement opportunities and translate them into clear strategy recommendations.

Test & learn programme

Help build and run a structured champion/challenger and A/B test programme across contact strategies, digital journeys, repayment options and strategy rules. Define success metrics, size tests correctly and produce statistically robust evaluation packs that drive confident decisions.

Data & MI

Build and maintain repeatable analysis pipelines, define consistent metric definitions and produce regular MI and performance packs covering key KPIs: roll rates, cure rates, promise-to-pay kept, contact and response rates, net loss and recoveries.

Portfolio monitoring & deep dives

Conduct regular portfolio monitoring and analytical deep dives — segmentation, vintage/cohort analysis, behavioural score performance and payment hierarchy effects — and present findings clearly, with prioritised recommendations for the Collections Strategy Manager.

Delivery support

Support the end-to-end delivery of strategy changes: help document decision logic and user stories, assist with UAT, support go-live monitoring and contribute to governance and audit requirements. Work with Operations, Credit Risk, Product and Data teams day-to-day.

What we're looking for

Data skills

knowledge data extraction, transformation and analysis. Comfortable with joins, window functions, cohorting and building repeatable pipelines.

Collections experience

Experience in consumer finance collections and recoveries, ideally including credit card. Familiarity with the delinquency lifecycle and key regulatory requirements including fair customer outcomes and vulnerability.

Analytical mindset

Able to work with large, complex datasets and translate findings into clear insight. Understands statistical testing principles and can design and evaluate champion/challenger experiments soundly.

Communication

Can present complex analysis clearly and concisely to a range of audiences. Writes well, structures arguments logically and is comfortable producing performance packs and strategy documentation.

Pace & delivery

Comfortable working at pace in an agile, fast-changing environment. Can manage multiple workstreams simultaneously without losing attention to detail, and takes tasks through to completion.

Collaboration

Pragmatic team player who enjoys working cross-functionally. Can build good working relationships with Operations, Risk, Product and tech colleagues and asks good questions.

Nice to have

Experience working in a fintech or digitally-led lender with in-house decisioning and fast release cycles.

Exposure to experimentation frameworks or formal A/B testing

Plan Your Commute

We’re based at 47–51 Great Suffolk Street, SE1 0BS, just a short walk from Southwark (2 mins), Waterloo (10 mins), and London Bridge (10 mins).

What's in it for you?

The chance to make a real impact in a growing business on a mission to change the face of the consumer finance industry forever
Competitive salary
Pension contributions, including Salary Exchange facility
Annual bonus potential
Private medical cover provided by Vitality (optional benefit)
25 days annual leave (FTE) plus UK bank holidays (with an additional day added for each full calendar year worked, up to a maximum of 30 days).
Your birthday off each year as an additional day's holiday
4x life insurance cover
Access to our confidential Employee assistance programme

Quick apply

Refine Your Search

/ mi manager jobs

Collections Strategy Analyst

Investigations Manager - Major Investigations

Large and Complex Loss Handler

Assistant Underwriter, Marine Hull & Shipbuilding - SCOR Business Solutions (SBS)

Revenue Manager (12 Months FTC)- UK

Scheduling & Real-Time Optimisation Manager

Independent Living Advisor

Skills Coach (Apprenticeships)

Destination Services Lead

Senior Manager, MI & Transformation

Customer Service Team Leader - 12 Month Fixed Term Contract

Client Relationship Manager - Deposit Platform

L&D Services Manager

MGA Delivery Manager

Compliance Reporting Specialist

Senior Customer Success Manager

Major Incident Manager

Regional Operations Manager – Cleaning Services

Service & Operations Manager - FTC

Monitoring and Evaluation Manager

I want to receive the latest job alerts for / mi manager

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected