3rd line support engineer Work, Jobs (with Salaries)

3rd Line Support Engineer
Elevate Technology Group —London
- £45,000 - £50,000 a year
- Hybrid work
- Azure
- SharePoint
- Communication skills
3rd Line IT Support Engineer
Communications Solutions UK —Reading
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Azure
- Computer networking
- SharePoint
- Work from home
Quick apply
3rd Line Support Engineer
Humnize —Manchester
- £40,000 - £45,000 a year
- Full-time
- Azure
- Windows
- AWS
3rd Line Technical Support Engineer
Spherica Business Solutions Ltd —London
- £40,000 - £45,000 a year
- 12 hour shift
- IT
- Employee discount
- Referral programme
Quick apply
IT 3rd Line Support Engineer
East Surrey College —Redhill
- Up to £44,243 a year
- Full-time
- Engineering
- IT
- Free parking
3rd Line IT Engineer
MCS Group —Ormskirk
- £45,000 - £55,000 a year
- 8 hour shift
- Continuous improvement
- In-person
- Free parking
- Employee discount
Quick apply
3rd Line Support Engineer
Grainger and Worrall —Bridgnorth
- Up to £45,000 a year
- Full-time
- Azure
- Windows
- Travel
- Free parking
3rd Line Network Engineer
Leidos —Remote
- £44,700 - £57,300 a year
- Full-time
- Remote
- Computer networking
- Organisational skills
- Annual leave
- Work from home
3rd Line Infrastructure Engineer
OneSchool Global United Kingdom —Warwick
- Full-time
- Hybrid work
- Azure
- Computer networking
- School
- Free parking
- Annual leave
2nd Line IT Support Engineer
Cardonet —London
- Customer service
- Computer networking
- Communication skills
- Referral programme
3rd Line Modern Workplace Engineer
LIMA Networks LTD —Salford Quays
- £45,000 - £55,000 a year
- Weekend availability
- Azure
- SQL
- SharePoint
Quick apply
13d
2nd Line Technical Support Engineer
APCOA PARKING (UK) LTD —Uxbridge
- Up to £30,000 a year
- Weekend availability
- Windows
- SharePoint
- Communication skills
Quick apply
3rd Line Engineer 24/7
Ekco —Milton Keynes
- Night shift
- Remote
- SharePoint
- Time management
- Annual leave
- Employee assistance programme
Quick apply
Third Line IT Support Engineer / Technical Consultant
Krome Technologies Ltd —Chertsey
- £40,000 - £55,000 a year
- Full-time
- Azure
- English
- SQL
- Free parking
- Annual leave
Quick apply
3rd Line Modern Workplace Engineer
LIMA —Salford
- £45,000 - £55,000 a year
- Weekend availability
- Azure
- SQL
- SharePoint
- Employee assistance programme
13d
2nd Line Engineer - Support
KERRIDGE COMMERCIAL SYSTEMS CORP —Bromsgrove
- Overtime
- Hybrid work
- Azure
- ERP systems
- Windows
Quick apply
3rd Line Infrastructure Engineer
LIMA —Salford
- £45,000 - £55,000 a year
- Weekend availability
- Communication skills
- Employee assistance programme
3rd Line Infrastructure Engineer
LIMA Networks LTD —Salford Quays
- £45,000 - £55,000 a year
- Weekend availability
- Communication skills
Quick apply
3rd Line Build & Support Engineer
Weetabix —Burton Latimer
- Full-time
- Hybrid work
- Microsoft Access
- Azure
- SQL
- Annual leave
Quick apply
1d
3rd Line Support Engineer SME - FTC
PXC —Salford Quays
- Full-time
- Azure
- Computer Science
- Windows

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3rd Line Support Engineer

Elevate Technology Group -
London

Apply Now

Job details

Permanent
£45,000 - £50,000 a year

Qualifications

Microsoft Windows Server
ConnectWise
Azure
Virtualisation
SharePoint
VMWare
Communication skills
IaaS
Active Directory

Full job description

Role: 3rd Line Support Engineer
Location: Central London
Salary: £45,000 - £50,000 Plus 28 Days Holiday, Paid Certifications/Qualifications, Healthcare, Hybrid Working and more!

A leading, accredited MSP in Central London with a highly skilled Service Desk are looking for a 3rd Line Support Engineer to join their team. They support a broad client base and run a structured escalation function for P1 and P2 incidents.

You will join as a senior escalation point on the Service Desk, working closely with the Service Desk Manager, Escalations Team Leader and other senior engineers to ensure business critical issues are resolved quickly and properly.

This is a hands-on 3rd line role, with responsibility for both resolution and technical guidance to 2nd line engineers.

Key Responsibilities

Own and resolve high priority (P1/P2) escalations
Troubleshoot across Microsoft cloud, servers, virtualisation and networking
Support and guide 2nd line engineers on complex issues
Manage tickets and communication via ConnectWise
Work with third parties and senior stakeholders to reach resolution

Core Technologies:

Microsoft 365 including Exchange Online, SharePoint and Teams
Microsoft Azure (IaaS, networking, identity)
Windows Server administration and troubleshooting
VMware and Hyper-V virtualisation platforms
Active Directory, Group Policy and Entra ID
Networking fundamentals including firewalls, switching and connectivity

What They’re Looking For:

3+ years experience in an MSP, ideally in 3rd line or senior 2nd line escalation
Strong troubleshooting ability and calm under pressure
Strong stakeholder communication (internal and external)
ITSM/MSP tooling experience

Keywords:
3rd Line Support Engineer, MSP, Service Desk, Escalations, Microsoft 365, Azure, Windows Server, VMware, Hyper-V, Active Directory, Networking, ConnectWise, Central London

Location: Central London | Salary: £45000 - £50000 per year | Job type: Permanent | Posted: 10/02/2026

Apply Now

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