Airport Work, Jobs (with Salaries)

Assisted Travel Check-In Agent / Host
ABM —Stansted Airport
- £14.12 an hour
- Full-time
- Customer service
- IT
- Communication skills
Customer Service Agent (CSA)
ABM —Stansted Airport
- £27,922 a year
- Weekend availability
Lounge Host
Qantas Premium Lounge London —Hounslow
- £19.09 an hour
- Weekend availability
- Hospitality
- Customer service
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
2d
Passenger Services Agent
PrimeFlight —Manchester
- Customer service
- Communication skills
- Free parking
- Employee discount
Airport Staff
St Giles International —London
- £12.71 an hour
- Childcare
- English
- Working with children
- Annual leave
Dispatch Agent
Glasgow Prestwick Airport —Prestwick
- Weekend availability
- Organisational skills
- Communication skills
- Free parking
- Annual leave
Quick apply
Team Member - Edinburgh Airport
Pret A Manger —Edinburgh
- £14.50 an hour
- Full-time
- Customer service
- No experience needed
- Annual leave
- Employee discount
Customer Advisor (Airport)
Boots —Belfast
- £16 an hour
- Part-time
- Customer service
- IT
- In-person
- Employee assistance programme
- Employee discount
Assisted Travel Check-In Agent / Host
ABM UK —Stansted
- £14.12 an hour
- Full-time
- Customer service
- IT
- Communication skills
- Employee discount
Quick apply
Airline & Airport Audit Staff
Skytrax Research —London
- From £160 a day
- Temporary
- Microsoft Excel
- English
- Microsoft Office
Quick apply
7d
Customer Services Officer
Singapore Airlines Ltd. —Middlesex
- £24,000 - £27,000 a year
- Weekend availability
- Customer service
- In-person
- Life insurance
Quick apply
5d
Team Member - Glasgow Airport
Pret A Manger —St. Andrews
- £14.50 an hour
- Part-time
- Customer service
- No experience needed
- Annual leave
- Employee discount
Warehouse Assistant (Monday - Friday)
BSS —Wandsworth
- Full-time
- Microsoft Excel
1d
Team Member - Glasgow Airport-Night Shift
Pret A Manger —St. Andrews
- £16 an hour
- Full-time
- Customer service
- No experience needed
- Annual leave
- Employee discount
Airport Operations Coordinator
International Airport Concierge ltd —Manchester
- £25,000 - £28,000 a year
- Weekend availability
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Work from home
Quick apply
1d
Site Operative - Birmingham Airport
Airparks —Birmingham
- £13.45 an hour
- 12 hour shift
- Customer service
- Driving
Quick apply
Cabin Crew
Loganair Limited —Isle Of Man
- Weekend availability
- Customer service
- English
- Analysis skills
- Free parking
- Annual leave
Quick apply
13d
Passenger Service Agent
ABM —Steeple Langford
- £14.87 an hour
- Full-time
- Employee discount
Operations Controller
Menzies Aviation —Glasgow
- Full-time
7d
Airport Driver
ABM —Manchester Airport
- £14.36 an hour
- Full-time
- Driving

I want to receive the latest job alerts for airport

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Assisted Travel Check-In Agent / Host

ABM -
Stansted Airport

Apply Now

Job details

Full-time
£14.12 an hour

Qualifications

Driving Licence
Customer service
IT
Communication skills

Full job description

Description

LOCATION: Stansted Airport

REPORTING TO: Duty Manager

SHIFTS: 4 on 4 off

PAY RATE: £14.12 per hour

Main Duties & Responsibilities:

To greet and check in all assisted passengers at the passenger assistance areas ensuring that high standards of service are maintained. The Check-in agent should ensure that they provide all passengers with legendary service, assess requirements of the passenger.

To operate the check-in desk (landside, airside or pre-immigration) meeting and greeting the passengers from 1st contact.

Assign tasks to team members.

Ensure that all passengers are booked into the ABM Airport Inform system.

Ensure amazing customer service is provided to all assisted passengers at each point.

Ensure you fully adhere to the SLA times for all passengers in all areas

Expedite a smooth transfer throughout the terminal.

Ensure all passengers are in the system and closed with comments were needed.

Ensure all CSAs communicate with you immediately after arriving at the Desks.

Immediately report any equipment faults and record job report numbers to the Duty Managers.

Immediately report and record any injuries or accidents to yourself or customers to the Duty

Manager

Identify potential SLA failures and highlight to the Duty Manager.

Ensure passengers are greeted respectfully.

Ensure the CSA follows the correct protocol for use of all equipment.

Ensure the CSA introduces themselves, asks passengers what assistance is required, explain the process, and prepare the passenger for the security part of the journey.

Complete an incident/Accident Report for any issue you may encounter, including any near miss events (recording any injuries as a result of an accident to yourself or customers).

During delays or disruption liaise with the operations co-ordinator, Airlines and handling agent to ensure that assistance passengers are kept up to date.

Call Operations co-ordinators to inform them of all extra passengers.

Ensure that the area is always kept clean and tidy.

Ensure ongoing care and communication to all passengers within the area.

Carry out any reasonable task as required.

Person Specification:

Essential

Excellent customer service skills

Strong written and spoken communication skills.

A polite and professional approach.

The ability to solve problems.

The ability to deal tactfully with upset or angry passengers.

IT skills.

Essential Criteria for an Airside Pass

To be considered for the role you will need to provide the following:

Full 5 years history that accounts for all periods of employment, self-employment, unemployment and education (any gaps over 28 days must be verified)

Valid photographic proof of identity e.g. passport or driving licence

Valid Visa/Proof of right to work for non UK and out of EU nationals

Proof of National Insurance No. (or evidence that you have applied for one)

Proof of identity and address (Utility bill, bank statement, etc.)

Acceptance of and willingness to undergo a Criminal Record Check (CRC)* and Airside Security Clearance

Where an individual has resided 6 months or more outside the UK in the last 5 years, the appropriate clearance must be obtained i.e. Overseas Criminal Record Check (OCRC) from the country of origin

Apply Now

Refine Your Search

airport jobs

Assisted Travel Check-In Agent / Host

Customer Service Agent (CSA)

Lounge Host

Passenger Services Agent

Airport Staff

Dispatch Agent

Team Member - Edinburgh Airport

Customer Advisor (Airport)

Assisted Travel Check-In Agent / Host

Airline & Airport Audit Staff

Customer Services Officer

Team Member - Glasgow Airport

Warehouse Assistant (Monday - Friday)

Team Member - Glasgow Airport-Night Shift

Airport Operations Coordinator

Site Operative - Birmingham Airport

Cabin Crew

Passenger Service Agent

Operations Controller

Airport Driver

I want to receive the latest job alerts for airport

Related Searches

Explore jobs in more locations

Description

Jobseeker tools

Employer Tools

Browse

Stay Connected