Helpdesk coordinator Work, Jobs (with Salaries)

IT Coordinator/ Helpdesk Technician
Wasserman Media Group LLC —London
- Full-time
- Azure
- Microsoft Outlook
- Microsoft Office
Explore 100+ Roles Across Our High-Growth Portfolio Companies(Remote): Apply below
MavensWood Investments —Remote
- Full-time
- Remote
- AWS
Facilities Helpdesk Coordinator
Baltimore Group Ltd —London
- £30,000 - £34,000 a year
- Full-time
- Maintenance
- Organisational skills
- In-person
Quick apply
Helpdesk Coordinator
OCS Group —Glasgow
- Overtime
- Customer service
- Microsoft Office
Quick apply
Cosmetics Helpdesk Operations Coordinator(12 month FTC)
Superdrug —Croydon
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Store discount
- Employee discount
1d
Helpdesk Coordinator
Equans —Winsford
- Full-time
- Customer service
- IT
- Annual leave
- Employee assistance programme
9d
Helpdesk Coordinator - FTC 12 months
WORD360 Language Services —Birmingham
- £25,000 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Flexible schedule
Helpdesk Coordinator
CBRE —London
- Full-time
- Hospitality
- English
- Administrative experience
IT Helpdesk Coordinator
The Config Team —Liverpool
- Weekend availability
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Computer Science
- Life insurance
Quick apply
12d
Service Co-ordinator - Helpdesk - 12 month FTC
Equans —Stoke-on-Trent
- 8 hour shift
- Communication skills
- Annual leave
- Employee assistance programme
Front of House Coordinator
Rapport —London
- £33,700 a year
- Full-time
- Customer service
- English
- Front desk
- Employee assistance programme
Helpdesk Coordinator - Night Shifts
Equans —Bellshill
- £14,664 - £15,392 a year
- Part-time
- Customer service
- Annual leave
- Employee assistance programme
Helpdesk Coordinator
CPMS Ltd —Elderslie
- Full-time
- Customer service
- English
- Microsoft Office
- Annual leave
Quick apply
5d
Customer Service Coordinator
Johnson Controls —Manchester
- Full-time
- Hybrid work
- Customer service
- Maintenance
- Communication skills
- Free parking
- Annual leave
10d
Estate and Facilities Coordinator
Rendall & Rittner —London
- £31,000 - £33,000 a year
- Full-time
- Customer service
- Employee assistance programme
- Employee discount
Customer Support & Planning Coordinator
Apogee Corp —Maidstone
- Monday to Friday
- Hybrid work
- Microsoft Office
- Organisational skills
- IT
- Work from home
- Employee assistance programme
Account Coordinator
JLL —London
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Helpdesk Administrator
CBRE —London
- Full-time
- Microsoft Office
- Analysis skills
- Typing
Reactive Helpdesk Coordinator
Taylored Facilities Management Ltd —Liverpool
- £28,000 - £30,000 a year
- Full-time
- Customer service
- Maintenance
- Microsoft Office
- Free parking
Quick apply
3d
Account Coordinator
JAA-Jones Lang LaSalle Limited —London
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Quick apply

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IT Coordinator/ Helpdesk Technician

Wasserman Media Group LLC
London

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Job details

Full-time

Qualifications

Azure
Microsoft Outlook
iOS
Microsoft Office
Network infrastructure
Back-end development
Server management
Active Directory
Intune
VPN

Full job description

THE·TEAM operates at the epicenter of sports, music and entertainment, serving talent, brands and properties on a global scale. Headquartered in Los Angeles, THE·TEAM's presence spans 28 countries and more than 70 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit THE.TEAM .

Supporting over 3500 people globally across a number of agencies and sites, you will be one of the first points of contact for 1st and 2nd line issues, conducting initial assessment, research and resolution of requests regarding hardware, software and infrastructure components. Your enthusiastic and approachable manner will help you be a key member of the IT Support team, which allows users to approach you directly to discuss and demonstrate their issues first hand .

WHAT YOU WILL BE DOING

Take initial telephone or email inquiries and troubleshooting and manage hardware, software or network problems
Log call / walk-up activity
Range of administration duties. Including, but not exclusively; logging tickets in our ticketing system, tagging hardware in our hardware management system, logging and keeping track of hardware repairs and hardware assignments
Assisting with office moves and a wide range of other possible projects
Resolve more complex issues requiring detailed systems and applications knowledge
Recognise and escalate more difficult problems to Tier 3 support
Install operating system software, patches and upgrades
Analyse , troubleshoot and resolve hardware, software and network issues
Configure, optimise and monitor operating system software and servers
Liaise with suppliers to organise repairs and other admin.
Assist with and support on-site and remote Events

THE SKILLS AND EXPERIENCE YOU NEED

Experience of the following systems and processes are highly beneficial:
Fresh Service ticketing system, including back-end development
Active Directory/Windows, Exchange Online, Azure and Office 365 Administration
Mobile Device Management platforms (Intune, Kandji )
Large format printers
Remote/Mobile access facilities: RDP, Outlook Web Access, VPN
Dell/Apple/Windows Surface Hardware
Mainly iPhone/iOS but some Android mobile phones
Apple Macs running variety of OS
Box.com for file storage and management
O365 Desktop Tools (Outlook, Word, Excel, etc )
Network Infrastructure Understanding and Troubleshooting
Server Management / Patch Management
Backup / Restore (Tape, Virtual)

The successful individual will have the following attributes:

Enthusiastic approach to problem solving
Communication: Telephone manner, email, and face to face
Flexible approach to tasks
Speaking with non-technical people, from junior positions to the most senior
Team Player: Always happy to help others whenever and wherever needed
Reliability: Due to the small and busy nature of the team we need to be able to depend on people to be on time, with exemplary attendance

THE·TEAM does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

Apply Now

Refine Your Search

helpdesk coordinator jobs

IT Coordinator/ Helpdesk Technician

Explore 100+ Roles Across Our High-Growth Portfolio Companies(Remote): Apply below

Facilities Helpdesk Coordinator

Helpdesk Coordinator

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Helpdesk Coordinator - FTC 12 months

Helpdesk Coordinator

IT Helpdesk Coordinator

Service Co-ordinator - Helpdesk - 12 month FTC

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Helpdesk Coordinator - Night Shifts

Helpdesk Coordinator

Customer Service Coordinator

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Customer Support & Planning Coordinator

Account Coordinator

Helpdesk Administrator

Reactive Helpdesk Coordinator

Account Coordinator

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