Metro bank plc Work, Jobs (with Salaries)

Banking Representative - Manchester
Metro Bank PLC —Manchester
- £26,230 a year
- Full-time
- Customer service
- Microsoft Office
- Computer skills
Head of Enhanced Due Diligence and Complex Cases
Metro Bank PLC —Holborn
- Hybrid work
- Management
- Analysis skills
- No degree
5d
Head of Enterprise Risk
Metro Bank PLC —Holborn
- Hybrid work
- Presentation skills
- Financial services
- Banking
7h
Head of Customer Due Diligence
Metro Bank PLC —Holborn
- Hybrid work
- Leadership
- Communication skills
- Banking
5d
GTM PMO Lead (12 Month FTC)
Metro Bank PLC —Holborn
- Hybrid work
- Management
- Communication skills
- Banking
6d
Product Manager
Metro Bank PLC —Holborn
- Hybrid work
- Product management
- APIs
- Agile
Product Manager - Deposits
Metro Bank PLC —Holborn
- Hybrid work
- Analysis skills
- Product management
- Banking
6d
Head of Corporate Banking - North West
Metro Bank PLC —Manchester
- Hybrid work
- Business development
- Leadership
- Banking
11d
Lead Information and Cyber Security Specialist
Metro Bank PLC —Holborn
- Hybrid work
- Agile
- Banking
Head of Product, Customer Due Diligence (12 Month FTC)
Metro Bank PLC —Holborn
- Hybrid work
- Continuous improvement
- Product management
- Leadership
Corporate Banking Director - Cardiff or Bristol
Metro Bank PLC —Cardiff
- Hybrid work
- Leadership
- Banking

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Banking Representative - Manchester

Metro Bank PLC -
Manchester

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Job details

Full-time
£26,230 a year

Benefits

Company pension

Qualifications

Customer service
Microsoft Office
Computer skills
Banking

Full job description

Team Retail & Business Banking

Location Manchester (Market Street)

County Greater Manchester

Ref # POS_18128

Closing Date 10-Jul-2026

At Metro Bank, we believe the best banking experience starts with people who genuinely care. We’re not just delivering banking services – we’re building trust through authentic connections. Here, our people come first; our colleagues are a part of a team that values individuality, collaboration, and long-standing relationships.

As a Banking Representative, you will interact with our customers as the ‘face’ of Metro Bank, with a strong understanding of our products and services and the ability to deliver exceptional customer service.

What you will do:

You will be at the forefront of customer interactions, going above and beyond to provide customers with exceptional service and through understanding what products and services are suited to their needs.
You will work as part of a team, prioritising tasks against changing customer demand and delivering on store objectives.
You will keep on top of regulatory and non-regulatory training and changes to ensure that we are compliant and fair in all transactions.

And… we are a bank, so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns.

Working Arrangements & Training:

Metro Bank Manchester (Market Street) is Monday – Saturday store. We are currently recruiting for full time, 37.5 hours across 5 days.

Work-life balance matters to us.

Our full-time colleagues work from 8:45am - 5:15pm OR 9am - 5:30pm, 5 days a week. You are not expected to work every Saturday; we will provide a day off in the week if you are working. Shifts are shared equally across the team, and you'll know your schedule well ahead of time. We always try to accommodate personal needs where possible.

We will make sure you get the training needed to develop you into a banking representative; this will include a mixture of live teams’ sessions with a trainer, guided study through our online training suite, and on the job training (such as observing, buddying up, and serving our customers). All of this training will be blended together, at a pace set between you and your manager.

What you will need:

Ability to build effective customer relationships in a fast-paced environment.
Maintain meticulous attention to detail, even under pressure.
Profound understanding of the risks associated with the role and their implications for both yourself, and Metro Bank's customers.
Proficient in computer skills, including a working knowledge of Microsoft Office.
While prior experience in finance or banking is not always required, experience in handling customer service queries and operating in an environment that has controlled processes in place, is essential.

Our promise to you:

Competitive salary, discretionary annual bonus, and a comprehensive benefits package including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and colleague discounts
Extensive training to build your knowledge and skills
Internal opportunities for career advancement
Upon completion of training, you will receive a salary uplift

Important Footnote

Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that ‘normal’ office hours aren’t always doable, and while we can’t accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… why not give it a whirl? Good luck!

Apply Now

Refine Your Search

metro bank plc jobs

Banking Representative - Manchester

Head of Enhanced Due Diligence and Complex Cases

Head of Enterprise Risk

Head of Customer Due Diligence

GTM PMO Lead (12 Month FTC)

Product Manager

Product Manager - Deposits

Head of Corporate Banking - North West

Lead Information and Cyber Security Specialist

Head of Product, Customer Due Diligence (12 Month FTC)

Corporate Banking Director - Cardiff or Bristol

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