Operational support grade Work, Jobs (with Salaries)

Quality Assurance Rater - English (United Kingdom)
TELUS Digital —London
- £17.40 an hour
- English
- Analysis skills
- Machine learning
Operational Support Officer
HM Courts and Tribunals Service —Bournemouth
- £25,582 a year
- Part-time
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
12d
HMRC Payments Administrative Officer (Backshift)
HM Revenue and Customs —Glasgow
- £28,016 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Travel
- Work from home
6d
Enforcement Officer
Immigration Advice Authority —Remote
- £41,669 - £44,308 a year
- Full-time
- Remote
- Presentation skills
- Travel
6d
Operational Support Officer
HM Courts & Tribunal Service —Southampton
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
- Employee discount
14d
Operational Support Grade - HMP Highpoint (Prison Support Role)
Ministry of Justice —Cambridge
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Annual leave
- Employee assistance programme
11d
Junior Operational Risk Analyst
StoneX Group —London
- Microsoft Powerpoint
- Microsoft Excel
- Data analysis skills
4d
Executive Support Officers
Cabinet Office —Glasgow
- £29,727 - £31,518 a year
- Full-time
- Administrative experience
- Presentation skills
- Travel
- Annual leave
11d
Operational Contoller
Thompson Aero Seating —Portadown
- Full-time
- Microsoft Excel
- English
- Annual leave
- Referral programme
Quick apply
7d
Project Support Officer
Leeds City Council —Leeds
- £37,280 - £39,152 a year
- Full-time
- Analysis skills
- Project management
- Presentation skills
- Annual leave
12h
Operational Support Grade - HMP Wetherby (Prison Support Role)
Ministry of Justice —Leeds
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Annual leave
- Employee assistance programme
4d
Office Assistant
Creatio —London
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
5d
Operational Support Grade - HMP Downview (Prison Support Role)
Ministry of Justice —London
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Annual leave
- Employee assistance programme
4d
Warehouse Operative
Royal Trinity Hospice —Remote
- £14.87 an hour
- Hybrid work
- Driving
- Travel
- Warehouse experience
- Store discount
- Employee discount
1d
Operational Business Support Administrator
South Wales Police —Bridgend
- £25,948 - £29,859 a year
- Full-time
- Administrative experience
- Annual leave
6d
Operational Support Manager
HM Courts & Tribunal Service —Stoke-on-Trent
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Travel
- Organisational skills
- Annual leave
- Employee discount
13d
Operational Support Officer
Serco Plc —Bristol
- £26,436.80 a year
- Nights as needed
- Microsoft Office
- Analysis skills
- Organisational skills
Support Assistant
Midlothian Council —Dalkeith
- £27,857 - £28,834 a year
- Call to connect
- English
- IT
- Office experience
6d
Support Worker
Argyll and Bute Health and Social Care Partnership —Lochgilphead
- £26,790 - £27,665 a year
- Weekend availability
- Childcare
- No experience needed
- Working with children
- Employee discount
5d
Operational Support Grade - HMP Grendon/Springhill (Prison Support Role)
Ministry of Justice —Edgcott
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- IT
- Annual leave
- Employee assistance programme

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Quality Assurance Rater - English (United Kingdom)

TELUS Digital -
London

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Job details

£17.40 an hour

Qualifications

English
Analysis skills
Quality assurance
Machine learning
IT
AI
Communication skills

Full job description

Description

Job description
Join our elite team of Senior Raters as a critical contributor to high-quality validation data that directly influences product development and quality assurance for leading search engines and AI technologies.
This flexible, remote opportunity allows you to apply your analytical and research skills to evaluate search results and AI-generated content while contributing to the development of high-quality AI systems.

A Day in the Life of a Quality Assurance Rater
In this role, you'll conduct analytical assessments of search results and AI responses, providing ratings and feedback that help improve AI model performance and search quality.
Your work will maintain high quality standards and deliver the accuracy our clients depend on.
You'll evaluate a variety of rating tasks, analyze content with attention to detail, conduct research to support rating decisions, and identify guideline gaps or task inconsistencies.
You'll also participate in training and calibration sessions while contributing feedback to improve rating processes and guidelines.

Key Responsibilities

Evaluate search results and AI-generated content for quality, relevance, accuracy, and usefulness.
Conduct online research to verify information and support rating decisions.
Apply rating guidelines consistently while maintaining quality standards.
Document edge cases, guideline gaps, and task-related issues.
Provide clear written feedback and rationale for ratings when required.
Participate in training, calibration sessions, and ongoing quality reviews.
Meet productivity expectations while maintaining high-quality work.

The hourly earnings for this role are 17.40 GBP per hour, payment is based on completed tasks.

TELUS Digital AI Community
Our global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and make an impact supporting the machine learning models of some of the world’s largest brands.

Qualification path
Candidates will complete project-specific training and qualification assessments before joining the program. Ongoing work will be subject to regular quality assurance reviews and performance monitoring.

Basic Requirements

Working as a freelancer with excellent communication skills in English.
Resident in United Kingdom for the last 5 consecutive years.
Familiarity with current and historical business, media, sports, news, social media, and cultural affairs.
Strong analytical thinking, attention to detail, and research skills.
Experience using web browsers, search engines, and online research tools.
Daily access to a reliable broadband internet connection, smartphone, and personal computer.
Demonstrated research capability through professional background OR strong track record of self-directed research and information verification
Ability to work independently and follow detailed guidelines consistently.
High level of creativity and logical skills with the ability to achieve consistent targets

Preferred Qualifications

Experience in quality assurance, content moderation, data annotation, research, journalism, editing, or information verification.
Familiarity with AI technologies, search engines, and digital content ecosystems.
Subject matter expertise in areas such as Popular Culture, Social Sciences, STEM, Medicine, Law, Finance, or Engineering.
Additional language skills may be beneficial depending on project requirements.

Equal Opportunity
All qualified applicants will receive consideration for a contractual relationship without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. At TELUS Digital AI, we are proud to offer equal opportunities and are committed to creating a diverse and inclusive community. All aspects of selection are based on applicants’ qualifications, merits, competence, and performance without regard to any characteristic related to diversity.

About Company:

TELUS Digital is the customer experience transformation partner to the world's most admired brands. Our diverse team weaves data, technology, and human ingenuity to deliver differentiated customer journeys, drive operational effectiveness, and scale AI solutions with meaningful value and positive impact.

We craft real-world solutions in the moments that matter, from customer acquisition to lifelong loyalty. Enabled by our global reach - spanning 78,000 experts in 33 countries - and deep industry expertise, we help over 600 organizations make the customer experience feel effortless.

Our solutions span Data & AI, Digital Experience & IT, CX Management and Trust & Safety. At the core of our innovation is Fuel iX™, an enterprise-grade generative AI platform that helps clients safely access and optimize leading LLMs to scale their own AI from pilot to production.

Equal Opportunity Employer Statement

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicant's qualifications, merits, competence and performance without regard to any characteristic related to diversity.

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Refine Your Search

operational support grade jobs

Quality Assurance Rater - English (United Kingdom)

Operational Support Officer

HMRC Payments Administrative Officer (Backshift)

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Operational Support Officer

Operational Support Grade - HMP Highpoint (Prison Support Role)

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Executive Support Officers

Operational Contoller

Project Support Officer

Operational Support Grade - HMP Wetherby (Prison Support Role)

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Operational Support Grade - HMP Downview (Prison Support Role)

Warehouse Operative

Operational Business Support Administrator

Operational Support Manager

Operational Support Officer

Support Assistant

Support Worker

Operational Support Grade - HMP Grendon/Springhill (Prison Support Role)

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