We are a growing pest control company based in Twickenham, providing professional pest management services across London. Due to business growth, we are looking for a reliable and organised part-time Operations / Office Manager to support daily operations and assist with business developments.
Key Responsibilities:
* Operations & Administration:
- Manage customer enquiries via phone, email, and online platforms
- Schedule and coordinate pest control jobs
- Maintain customer records and job logs
- Assist with invoicing and basic administrative tasks
- Ensure smooth day-to-day business operations
- Maintain accurate records and documentation
*Customer & Business Support:
- Communicate with customers and handle bookings
- Provide excellent customer service
- Coordinate between customers and technicians
*Marketing & Business Development:
- Visit local shops, restaurants, and businesses to promote company services
- Introduce pest control services to potential clients
- Assist in generating new leads and contracts
- Support business growth through local marketing activities
*Compliance & Admin Support:
- Assist with maintaining company records and compliance documentation
- Support sponsor licence duties and administrative tasks
*Requirements:
- Good communication and organisational skills
- Basic computer skills (email, spreadsheets, booking systems)
- Ability to work independently and manage time effectively
- Reliable, professional, and proactive attitude
- Previous admin or customer service experience preferred
- Candidates with a full UK driving licence and access to their own vehicle are preferred, as the role may involve local business visits for marketing purposes. Fuel expenses will be Provided .
*Working Hours:
- Flexible part-time hours (approximately 10–30 hours per week)
- Working days to be agreed
Additional Benefits:
- Fuel expenses reimbursed for business-related travel
- Opportunity to grow with the business
*Right to Work:
This role is open only to candidates who already have the permanent right to work in the UK. The company does not offer visa sponsorship.
Job Type: Part-time
Pay: £12.50-£14.00 per hour
Benefits:
Work Location: In person
