Join a well-established professional services organisation where you'll play a key role in delivering an accurate and efficient billing service while supporting cash flow through effective credit control. This is an excellent opportunity for an experienced Billing & Credit Controller looking for a varied role that combines end-to-end billing responsibilities with collections within a busy finance team.
Offering a supportive culture, flexible working options, and genuine opportunities for progression, this role would suit someone who enjoys working with detail, building strong relationships, resolving queries, and thriving in a fast-paced environment.
Location: Liverpool – Stunning modern offices in the heart of the city centre, easily commutable from Widnes, Birkenhead, Wallasey, Prescot, Crosby, Warrington, St Helens, Ormskirk, Runcorn and surrounding areas.
Salary & Benefits: Competitive salary plus an annual bonus, hybrid working, enhanced holiday allowance, private healthcare options, flexible pension scheme, wellbeing support, training and development opportunities, volunteering days, and a range of additional lifestyle benefits.
Role Overview
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Managing the end-to-end billing process, ensuring invoices are checked, processed, and issued accurately and on time.
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Processing billing amendments, credit notes, payor set-ups, and electronic billing submissions across client systems.
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Liaising with internal stakeholders to resolve billing queries and ensure compliance with client billing requirements.
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Managing a portfolio of client accounts to ensure timely payment of outstanding invoices.
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Proactively chasing overdue payments, resolving account queries, and supporting effective debt recovery.
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Maintaining accurate billing and account records while supporting month-end finance activities.
As an experienced Billing & Credit Controller, you will bring:
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Previous experience in billing, credit control, or a combined finance role, ideally managing a high-volume or high-value ledger.
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Strong knowledge of billing processes, with experience of invoice preparation, amendments, credit notes, and e-billing being highly desirable.
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Excellent communication and negotiation skills, with confidence handling client queries and collection calls.
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Strong organisational skills with the ability to manage multiple priorities and deadlines.
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High attention to detail and a proactive, solutions-focused approach.
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Competence using Microsoft Excel and finance systems.
Experience of e-billing platforms and/or a professional credit management qualification (CICM) would be advantageous.
This is a fantastic opportunity to join a respected organisation that values its people and offers a collaborative, supportive environment where you can continue to develop your career.
If you're an experienced Billing & Credit Controller looking for your next challenge, we'd love to hear from you. Apply today.
