Gateway is a leading property services company, offering expert solutions in property management, sales and lettings, conveyancing, mortgage advice, insurance, facilities management, surveying, and energy management.
As we continue to grow, we are searching for enthusiastic and motivated individuals ready to start a rewarding career with us as a Credit Control Assistant at our office in Southend-on-Sea.
The Person
The successful candidate can demonstrate excellent client communication skills, have a good working knowledge of Microsoft Office applications, including Word and Excel, possess strong administrative skills, an ability to work to strict deadlines and handle a large and varied caseload.
The Job
Your responsibilities would include, but would not be limited to:
- Liaising with debtors & mortgage companies
- Liaising directly with the tenants
- Processing Letter Before Action’s
- Chasing Housing Associations for overdue invoices
- Carrying out Land Registry searches
- Running weekly reports
- Carry out an arrears report twice a month
- Monitoring payment plan diaries
- Updating debtor accounts using our in-house system
- Daily banking
- Issuing reminder letters
We are looking for individuals with:
- A can-do attitude
- Excellent telephone manner
- Strong written and verbal communication skills
- The ability to provide outstanding customer service
- Exceptional organisational and time management skills
- The ability to work collaboratively within a team and independently when required
- Have a high level of attention to detail
- The ability to exercise confidentiality and discretion at all times
What you need:
- Previous customer service or credit control experience (preferred)
- Previous property management knowledge (desirable)
- Confident working with Microsoft Office application
Job location: Southend-on-Sea, Essex
Job Hours: 37.5 hours per week, Monday to Friday
Job Salary: Competitive with an annual review
Annual leave: 23 days plus bank holidays
Extras: Company pension scheme, company membership programmes, employee referral incentive, seasonal company events, training and relevant qualification sponsorship
Job Type: Full-time
Pay: £25,000.00-£26,000.00 per year
Application question(s):
- What is your salary expectation?
Experience:
- credit control: 1 year (preferred)
Work Location: In person
