Job Introduction
Location: Sheffield, UK (Hybrid)
Contract: Full-time, Permanent
Salary: £50,000–£70,000 DOE
Recruiter: James Cook
We’re looking for a commercially driven Senior Commercial Operations Manager to help deliver and optimise Twinkl’s commercial strategy across the UK & Ireland.
This role sits at the centre of multiple cross-functional teams and will focus on turning strategy into action, leading commercial initiatives from planning through to delivery and performance evaluation.
You’ll work closely with product, marketing, sales, partnerships, and education teams to drive revenue growth, improve operational efficiency, and ensure commercial priorities are delivered effectively.
-
Lead end-to-end delivery of commercial initiatives
-
Translate strategy into actionable delivery plans and roadmaps
-
Manage UKI product and content roadmaps
-
Coordinate cross-functional teams and stakeholders
-
Improve operational processes and ways of working
-
Analyse performance data, KPIs, and commercial impact
-
Drive continuous improvement across delivery and execution
-
6–8+ years’ experience in Commercial Operations, Programme Management, or similar roles
-
Proven experience delivering complex cross-functional projects
-
Strong commercial acumen and data-driven decision-making skills
-
Experience working across product, marketing, sales, and content teams
-
Strong stakeholder management and communication skills
-
Experience improving processes and operational efficiency
-
Ability to manage multiple priorities in a fast-paced environment
Here’s a couple of the things that make Twinkl a great place to be:
-
A friendly, welcoming and supportive culture. We believe work should be fun and always put people before the process
-
Diversity, inclusion and belonging - our Employee Network Program includes working groups for LGBTQ+, People of Colour, Disabilities (visible and invisible), Women in Tech and Working Parents.
-
From day 1 - Westfield Health, 33 annual leave days per year (pro-rata) inclusive bank holidays, a "Me" day each year, a charity day each year, flexible working policy with opportunities to work from home and Twinkl subscriptions.
-
Quarterly company awards programme
-
Seasonal events
-
Referral scheme
-
Company sick pay after 3 months of service
-
After probation - cycle-to-work scheme
-
Long-term service reward - Life insurance, enhanced pension contribution, enhanced maternity pay, enhanced adoption pay and enhanced paternity pay, long service award, long service annual leave
This is a fantastic opportunity to shape commercial delivery at scale within a collaborative, mission-driven organisation and make a real impact across Twinkl’s UK & Ireland business.
#HPINDEED
