General Assistant - Monday to Friday
Liverpool Street, London
£14.80 per hour
Brand New Site | Hospitality | Founding Team Member
We're looking for a General Assistant to join the founding team of a brand-new FIKA location in the heart of the City.
This is an exciting opportunity to help launch a new site from day one, working in a beautifully designed environment delivering an outstanding food and hospitality experience for a prestigious corporate client.
Serving pastries, snacks, fruit, breakfast options and hospitality refreshments, you'll play an important role in creating a welcoming and professional experience for customers throughout the day.
If you're friendly, organised, take pride in your work and enjoy looking after people, we'd love to hear from you.
About FIKA
FIKA is an award-winning, B Corp certified catering company built around great food, great coffee and great people.
We're proud of our culture, our people and the positive impact we create through our Bloom Coffee Academy social enterprise programme. We believe hospitality should be personal, welcoming and enjoyable, and we work hard to create environments where both our customers and our teams can thrive.
We're not your typical contract caterer. We encourage personality, value teamwork and genuinely care about developing our people.
The Role
You'll be responsible for:
- Setting up and maintaining food displays throughout the day
- Preparing and replenishing breakfast and refreshment areas
- Supporting hospitality and meeting room service
- Washing and turning around crockery, glassware and cutlery
- Restocking products and supplies
- Collecting deliveries from the loading bay
- Maintaining exceptional standards of cleanliness and presentation
- Supporting the coffee bar operation when required
- Providing friendly and professional customer service
- Working closely with the Site Manager and Barista to deliver a seamless customer experience
As part of a small team, no two days will be exactly the same. You'll have the opportunity to get involved in all aspects of the operation and help shape the culture of a brand-new site.
What We're Looking For
- A positive and friendly attitude
- Excellent customer service skills
- Strong attention to detail
- Reliable and organised approach to work
- Ability to work independently and as part of a team
- A willingness to learn and get stuck in wherever needed
- Pride in maintaining high standards
Previous hospitality, catering, café or customer service experience is beneficial but not essential. We can teach the skills – we're looking for the right attitude and personality.
What You'll Get
- £14.80 per hour
- Monday to Friday working pattern
- 25 days holiday plus bank holidays
- Company pension
- Free food and drinks on shift
- Full training and ongoing support
- Career development opportunities across the business
- Voluntary overtime opportunities paid at enhanced rates
- A supportive and inclusive team culture
- The opportunity to be part of a brand-new location from day one
If you're looking for a role with a great work-life balance, a supportive team and a company that genuinely invests in its people, we'd love to hear from you.
Join the founding team and help us create something special.
Pay: From £14.80 per hour
Work Location: In person
