Job Title: Packer & Customer Service
3-5 days a week
We are an e-commerce led brand, with over 2,000 SKU's. We are looking for someone who wants to join an exciting, growing online business. This role is specifically picking and packing customers' orders into boxes with shipping labels for them to be sent out across the UK.
Responsibilities:
- Pack items into designated containers according to company standards and customer requirements
- Ensure accuracy and quality of packed items
- Inspect and remove defective products or materials
- Label packages with appropriate information
- Maintain a clean and organized work area
- Follow all safety guidelines and procedures
-Answer phone calls & customer emails regarding orders and enquiries
Skills:
- Attention to detail to ensure accuracy in packing
- Ability to work efficiently in a fast-paced environment
- Good hand-eye coordination for handling and packing items
- Basic math skills for counting and sorting items
- Ability to follow instructions and work as part of a team
-Basic customer service ability
-Basic IT and admin skills for emails and our website software.
Note: This job description is not intended to be all-inclusive. Employees may perform other related duties as assigned to meet the ongoing needs of the organization.
Pay: From £12.72 per hour
Benefits:
- Casual dress
- Company pension
- Employee discount
- Free parking
- On-site parking
- Store discount
- Transport links
Ability to commute/relocate:
- Cambuslang, South Lanarkshire: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (preferred)
Experience:
- Warehouse experience: 1 year (preferred)
- Customer service: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
