Department: Estates Management and Development
Location: York
Salary: £26,093 per annum pro rata
Hours: 20.0
Closing Date: Wednesday 29 July 2026 at midnight
Interview Date: Tuesday 18 August 2026
Reference: 098-26
Part time permanent
Location: York
Salary: £26,093 per annum (£14,104 pro rata)
Introduction to YSJ
Situated in the heart of the historic city of York, and with roots dating back to 1841, York St John University has a long and proud tradition as a distinguished higher education provider. Our success is founded on the quality of academic teaching and research, our thriving campus environment, our professional and pastoral support, and our values of an inclusive, innovative and ambitious community with a strong sense of belonging.
The Role
The University is looking for someone to join our Campus and Residential Services team undertaking a variety of essential reception duties. The main location for the role will be the central University Reception but the postholder may also be asked to provide cover in the Porter’s Lodge at times.
The working pattern is 20 hours per week Monday to Friday. Hours of work are 1.00pm to 5.00pm. No weekend work is required.
Work will include providing a telephone and front of house reception service greeting visitors and dealing with enquiries; reporting maintenance faults, issuing keys and providing some administrative support within the wider team.
The Team
The team consists of 4 Receptionists who work closely with the wider Front of House team. To deliver a friendly, efficient and professional customer service. Creating a warm and welcoming atmosphere for all visitors to the University
The team are responsible for greeting visitors, handling enquires by phone or email and in person. Using our inhouse maintenance reporting system and providing an administrative support to the wider Campus & Residential Services department.
Key requirements
Experience of working in customer facing environment
Computer literate
Good communication skills
Experience of using switchboard system would be desirable but is not essential
Additional Information
For informal queries, please contact David Cowell, Front of House Supervisor (
[email protected])
It is anticipated that the selection process will be based on application and interview.
Unfortunately this role is not eligible for Skilled Worker Visa sponsorship however we welcome your application if you are able to evidence right to work in the UK via an alternative route.
We offer a range of family friendly and inclusive policies and facilities and welcome applications from individuals from underrepresented backgrounds. As part of our commitment to providing an inclusive working environment, consideration is given to all requests for job share or flexible working arrangements.
This vacancy is scheduled to close on the date indicated at the bottom of this advert, but we encourage you to please apply as early as possible as we may consider closing earlier if we receive a high level of applications. If the vacancy is closed earlier, all pending applicants will be notified and provided with 24 hours' notice to submit an application.
Application process support
We are keen to support you throughout the recruitment process. Before starting your application please refer to the attached candidate application form guidance below which provides advice about completing the application process.
If you require a reasonable adjustment in order to apply for this position please contact
[email protected]. Within the application form there is an opportunity for you to request a reasonable adjustment at the interview stage of the process, however if you wish to discuss this in further detail at any point in the process please do not hesitate to contact us. The following resource may help you adapt the device you are using to apply to suit your needs My Computer My Way (abilitynet.org.uk)
Please note that CVs are not accepted in place of the application form. Within the application process you will be asked to answer a selection of work-related questions. Our aim is to get to know you, and understand your individual skills and experience, and how you would apply these within the role. We are aware that AI can be helpful in shaping your responses, but we encourage you to share your answers in your own words.
Our benefits package
We offer a wide range of employee benefits including -
- Excellent annual leave entitlement, including five discretionary university closure days over the Christmas period
- Disability leave (applies to staff who have disclosed a disability and is also available to staff with disabled dependants)
- Pension scheme
- Health Cash Plan after six months service
- Employee Assistance Programme
- Paid leave for Armed Forces Reservists
- On-campus courses, one-to-one tutorials, and online resources to help you develop your digital skills and work with new software
- Relocation expenses package for certain roles
- Reimbursement of Skilled Worker Visa application fees and Visa loan scheme for additional costs (if applicable to the role)
Further information about life at YSJ
Our attached 'further information' document below provides further information about our culture, achievements and testimonials from our employees.
Read more about our culture, inclusive community, working arrangements and benefits for York St John employees
Read the latest news, views and stories from our staff and students.
Read more about our commitment to managing and reducing our environmental impact and to promoting sustainable development wherever we can.
Closing Date - Wednesday 29 July 2026 at midnight
Provisional Interview Date - Tuesday 18 August 2026
