Kingsland Drinks is a well-established premier independent UK supplier of wine and spirits specialising in providing a complete category solution. Using our consumer understanding and drinks experience, we provide innovative, bespoke solutions to become the partner of choice as we create value for our customers.
Working at Kingsland, a company that is employee owned, means that you can suggest ideas and innovative ways in how we, as a collective run our business. Our most important stakeholder is our members (employees), who have also been key to our success. We have built on our heritage, with a family ethic, and always tried to encourage a positive can-do culture that encourages individual responsibility. We have always valued our members contribution and we recognise that the success of Kingsland has only been possible with everyone’s valued contributions.
Our key objective when we decided on the next step on the journey for Kingsland is for our business to continue to grow and develop and provide security for all our stakeholders. We strongly believe we have created a great legacy that we want to securely hand this on to the next generation and beyond, so the future of the business remains in its own hands. We want Kingsland Drinks Group to be a place people enjoy coming to work and a business our members feel proud of.
We are looking for passionate, professional, and fun-loving candidates to join our expanding business here in Manchester! As we’re accredited in IIP, we are invested in looking after our members and training / developing you to fulfil your careers.
Role Summary:
The purpose of this role is to support the Business Sector Controller (BSC) and National Account Manager (NAM) to deliver the account sales targets.
The role is a key point of contact for the customer and internal colleagues, acting as primary cover for the BSC/NAM when they are out of the business.
Key Responsibilities:
- Establish and develop excellent relationships with existing and potential customers across sales, marketing, supply chain, and operations.
- Deal promptly with any customer queries or requests, involving relevant personnel when required and follow up accordingly until the query / issue has been dealt with.
- Support the BSC/NAM when preparing accurate reports as required by each specified customer account in a timely manner.
- Support the BSC/NAM when providing commercial input into supply chain meetings (e.g. forecasting meeting).
- Co-ordinate the implementation of price changes, including stock management and implementation dates both internally and with the customer.
- Co-ordinate the implementation of any new products or products specifications amendments from concept to launch.
- Maintain a good level of market and competitor knowledge by means of regular store visits and reading of relevant trade publications.
- Represent the company at Trade events and fairs as and when required.
- Be the primary caretaker for the Customer when the BSC/NAM is out of the business.
- Have full working knowledge of retailers systems and supplier portals
Qualifications and Skills
- Minimum 1 years’ experience in a previous sales/customer interface experience
- Graduate Calibre
- PC literate (word, excel, PowerPoint, e-mail/outlook)
- Previous FMCG market experience desirable
- Previous wines & spirits experience desirable
Experience
- Previous account management experience
- Strong communicator
- Exposure to working for a team of sales people
- Good commercial skills
- Ability to project manage
- Ability and confidence in interaction with senior management
Other
- Proven team player
- Self motivated, organised and disciplined
- Flexibility and adaptability is essential
- Full UKdriving licence
- Requirement to travel to customer meetings and stay overnight from time to time if required.
The Candidate:
At Kingsland we offer a wide range of benefits:
- Highly competitive salary
- Generous holiday entitlement that increases with length of service
- Company day at Christmas, to share with your nearest and dearest
- Annual profit share based on company KPI’s
- Huge discounts on wine and spirits in our company shop!
- Flexible working options
- Life assurance cover
- A generous thank-you gift if you 'recommend a friend' to work with us too. Lots of people work alongside their loved ones at Kingsland.
- Wellbeing resources, including Mental Health First Aiders and access to an EAP with free counselling. Your wellbeing is a top priority, and there's lots of support at Kingsland.
- Well-being App to help support your mental health
- Health Checks (diabetes/blood pressure, stop smoking advice etc.)
- Training and progression opportunities open to all, including fully funded apprenticeships.
- Involvement with New product development (Wine / Spirit tasting)
- On-site free car parking
- Electric Vehicle charging
- Local Community involvement – Irlam Live ticket discounts and Rugby ticket discounts
We welcome applications from everyone. If you have got the talent, the potential, the drive, and determination there is a place for you at Kingsland Drinks Group.
Pay: £30,000.00-£35,000.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- Free parking
- Health & wellbeing programme
- On-site parking
Work Location: In person
