At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees.
So, what are you waiting for? Join a community that cares about you!
More about your role
The role is FTC until March 2027
As Scheduling Improvement Lead, you'll support the delivery of the Scheduling Improvement Plan by turning agreed priorities into practical actions that can be embedded across day-to-day operations.
You'll work closely with operational leaders, Scheduling Managers and wider teams to deliver improvements across people, process and performance, making sure changes create measurable improvements for Customers, Colleagues and the business.
You'll deliver improvement initiatives, create clear implementation plans, monitor progress and help remove barriers to successful delivery. You'll also review processes, support new ways of working, coordinate activities across different teams, maintain action plans and risks, and promote a culture of continuous improvement across Internal Operations.
You will be required to attend our office in Preston.
Essential criteria
- Experience delivering operational improvement initiatives within a service or operational environment.
- Evidence of organising and planning work across multiple priorities and competing deadlines.
- Experience working with stakeholders to influence, coordinate activity and support delivery of change.
- Experience supporting process improvement, new ways of working or service improvement activity.
More about you
You'll be someone who enjoys making improvements happen and helping teams turn ideas into clear, practical actions. You'll be organised, confident managing several priorities at once and comfortable working with different teams to keep activity moving.
You'll use performance information to understand what needs to improve, support colleagues through change and help create consistent ways of working that lead to better outcomes.
Experience in social housing, repairs, field services, contact centre operations, scheduling or workforce planning would be helpful, but what matters most is your ability to support operational improvement and help changes land well across teams.
Benefits
We are a large diverse and ambitious business, which will give you all the challenge you could wish for.
We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:
- Competitive salary with regular annual review
• Pension with matched contributions up to 7%
• Bonus scheme for colleagues at 2%
• 35 days holiday (including bank holiday) with option to buy or sell days
• Healthcare cashback plan for everyday medical costs - up to £500 savings per year
• Access to wellbeing support such as counselling and flu jabs
• Private GP and health support services available
• Access to a rewards platform with retail and lifestyle discounts
• Savings on groceries, travel, shopping and home products
• Ongoing training and development opportunities
• Access to professional qualifications and career progression
• Internal development programmes and learning support
• Recognition schemes such as Star Awards and Colleagues Awards
• Strong focus on inclusion, wellbeing and colleague engagement
• Free membership to Places Gyms
