Immediate start
PLEASE ONLY APPLY FOR THIS POSITION IF YOU HAVE THE RELEVANT EXPERIENCE
i.e barista/coffee shop supervisor.
Your key duties and responsibilities will be:
* Oversee day to day operation of the coffee shop.
* Coaching and mentoring a team of baristas.
* Customer service is a priority for this role. We want to be known for our customer service, great coffee and delicious cakes & paninis.
* You will need to be a highly experienced barista and have good knowledge of speciality coffees and other hot and cold beverages.
* You must be able to conduct weekly EHO compliance audits and also ensure all staff are fully compliant with food standards.
* You must be able to deliver high quality sandwiches, paninis and other foods at a fast pace and also train staff to be able to do the same.
* Processing transactions on electronic till system.
* Cash handling and reconciliation at the end of every shift.
* Food displays are kept fully stocked at all times.
* Stock ordering.
* You will control all coffee shop associated costs and drive revenues through upselling.
* You will lead the performance of the coffee shop ensuring it is effectively managed through a focus on training, problem resolution and coaching.
Qualifications
* Level 2 Food Safety in Catering.
* Level 2 Barista Training / Coffee Skills Certification
* NVQ Level 2 in Hospitality / Customer Service (preferred)
To be successful in this role the candidate must be flexible and multi-skilled as you may be asked to do different tasks to meet the guest’s needs. You will also need to be a highly organised individual with an eye for detail. You will need excellent customer service skills, be presentable at all times and have a positive attitude. This is a hands on role with high visibility. You must cope well under pressure and deal effectively with any crisis situations.
Job Types: Full-time, Permanent
Pay: £13.00 per hour
Work Location: In person
