Join our busy and growing window and door company as a Sales Coordinator / Customer Service Administrator. This fast-paced role requires a proactive, organised individual who thrives in a team environment and delivers excellent customer service.
Key Responsibilities:
- Answer incoming calls and customer enquiries professionally.
- Coordinate sales appointments and manage diaries using postcode-based planning.
- Schedule and optimise daily routes and appointments.
- Provide outstanding customer service and support throughout the customer journey.
- Liaise with customers, suppliers, and internal teams.
- Carry out general administration duties, data entry, and record keeping.
- Support the sales team to ensure smooth day-to-day operations.
What We're Looking For:
- Excellent communication and organisational skills.
- Ability to work efficiently in a fast-paced environment.
- Strong attention to detail and problem-solving skills.
- Confident using computer systems and scheduling software.
- A team player with a positive and professional attitude.
- Previous customer service, sales coordination, or administration experience preferred.
This is an excellent opportunity for someone who enjoys multitasking, working with people, and being part of a supportive team.
Pay: From £26,500.00 per year
Benefits:
Work Location: In person
