Healeys Cornish Cyder Farm is a family-run, admission-based visitor attraction and home to the thriving production house of the famous Rattler Cyder! Since the company was founded in 1980, Healeys has grown incredibly, with listings across big supermarket chains such as Sainsbury’s, Tesco, Asda and Morrisons, in addition to our regional and national wholesale partners. With a multi-faceted production facility specialising in a range of products from ciders, wines, preserves and spirits, our business is thriving and has a very exciting future ahead.
A fantastic opportunity is available to join our busy Quality team, to become a permanent part of an iconic Cornish business, and to make your mark in this exciting role as Quality Controller.
As Quality Controller, you will conduct internal audits and sample checks to ensure conformance to product specification and accepted quality standards. You will also ensure that all stages of production activities are correctly recorded and traceable. The development and implementation of the HCCF Quality System and HACCP plan for all production-related activities. The reporting of quality performance results and trends. To investigate and resolve customer complaints and to deal directly with the customer
The key deliveries for this role are:
Duties & Responsibilities
- To support the Lead Quality Controller to provide training for new staff with respect to implementation and operation of the QM.
- To provide ongoing support to existing staff as necessary so as to ensure that the requirements of the QMS are effectively and efficiently implemented and operated.
- To support the Lead Quality Controller on annual Verification Audits of the company’s HACCP Plans and system.
- Assist in the further development of the company’s QMS and HACCP plan.
- Liaison with the external auditors and providing direct assistance to them as required and necessary.
- To investigate non-conformance events, administer the concession procedure as appropriate and facilitate and coordinate potential improvements.
- To investigate and resolve customer complaint.
- Champion daily operation to ensure requirements of SALSA, BRC, M+S and other customer audits and administration of these accreditations are fully implemented.
- Maintain Health & Safety process alongside Production.
- Involvement required in all areas of production - from the shop floor up and requirement to be “hands on”, and flexible in duties to ensure best business practice.
- To be open to completing tasks which may fall outside of your role or remit with a positive, sleeves rolled up mentality.
- Continuous evaluation of performance and achievement of KPI’s to improve department performance.
- Continuous improvement of department performance, reduce costs and improve quality.
- To conduct all laboratory functions and ensure they are performed to specification.
- Any other activity/tasks as and when requested by the Directors.
Work Experience
- Experience within the food & drink industry
- Prior experience and knowledge of QC & QA
- Management of quality standards
- Process inspection
Qualifications
- Level 2 Food Safety
- Level 2 HACCP knowledge/training
Skills
- Team player
- Can do attitude
- Dynamic
- Report writing
- Able to prioritise, manage deadlines and make decisions
- Flexible approach
- Self-confident, self-reliant and decisive
This is not a hybrid role, you will be required to work on site.
Joining the #RattlerCru is not just about us - We offer you the opportunity to develop and grow with the business with well-experienced mentors at hand to support you along the way, as well as offering:
- Subsidised healthcare with Bupa
- 50% discount on all Rattler products
- Free festival tickets
- Full Healeys uniform, workwear and PPE provided
- Chill out after your shift with a £1 pint!
- Monthly breakfast club
We can’t wait to hear from you!
Due to a high volume of applications received, we are unable to contact each applicant individually regarding the status of their application
Job Type: Full-time
Pay: From £13.45 per hour
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
- Private medical insurance
- Referral programme
- Store discount
Work Location: In person
