Supervisor
Serving Happiness, One Gyro at a time -
Location: Manchester Arndale – M4-3AQ. START DATE 17/08
Join the Team at Lucky Gyros – GOING ALL IN on Great Food and Winning Vibes.
We’re an experienced team launching a brand-new Greek Gyro spot in a prime location – the Manchester Arndale food court. We serve fresh, fantastic food in a fast-paced, fun environment. Our team rocks eye-catching uniform, thrives on good energy and a whole lot of love for great food. We come to work to be ourselves and grow, to build careers, develop potential, and lift each other up.
We’re looking for an individual who will “go all in” on creating a great experience for our customers and our team. We have fast expansion plans so there is a great opportunity here for those who want to grow.
We are looking for someone who will:
- Go all in — you care about doing things properly
- Stay calm under pressure — busy shifts don’t throw you
- Are people-focused — you keep the team together and customers happy
- Have an eye for detail — you notice what others miss
- Are hands-on and reliable — you step in without being asked
- Want to grow — this is a step, not a stop
The Role:
As a Supervisor, you’re the link between the team and management.
You’ll:
- support the shift
- keep things organised when it gets busy
- and help the team perform at their best
This is a hands-on role — you’ll be right in the action, not watching from the sidelines.
When things get hectic, you bring calm, structure, and energy to keep everything on track.
What you’ll be responsible for:
Running the Shift
- Help organise the team before and during service
- Keep things moving smoothly when it gets busy
- Step up and lead when managers aren’t around
Customer Experience
- Make sure every customer interaction is friendly, relaxed, and on brand
- Support the team to go above and beyond in small, natural ways
- Handle issues calmly and turn them into better outcomes
Supporting the Team
- Help train and guide crew members on shift
- Keep communication clear and the team aligned
- Create a positive environment where people feel confident and supported
Standards & Detail
- Make sure food leaving the kitchen is right — every time
- Keep FOH and BOH clean, organised and ready
- Stay on top of the small things that make a big difference
Operations & Responsibilities
- Support stock checks, ordering and reducing waste
- Help log information into systems (e.g. Nory)
- Ensure health & safety and hygiene standards are followed properly
- Complete opening and closing duties, including securing the site
The Real Stuff:
We hire people, not CVs.
People with energy.
People who care about doing things properly.
People who want to enjoy the work and get something out of it.
At Lucky Gyros, individuality isn’t something we tolerate. It’s something we celebrate and embrace. Bring your energy, your perspective and your ambition. What makes Lucky Gyro an amazing place to be, isn't just the food. It’s the mix of people behind it.
Bring the vibe and correct attitude, we’ll provide opportunity.
What can we do for you?
- Training progression paths
- Future possibilities to travel if desired
- Excellent staff discount rates
- Lunch or Dinner time Gyro on shift? No problem we’ve got you covered
- Loyalty – Holiday scheme
Experience Required:
Minimum 1 year experience in a supervisor role or higher
Pay: £27,000.00-£28,000.00 per year
Benefits:
- Company pension
- Discounted or free food
- Employee discount
Work Location: In person
