About the Role
Cikarang Presisi Solutions Ltd operates within quality management, process improvement, business services, supplier coordination, and operational support. We are seeking a Quality Improvement Manager to oversee quality-focused workflows, support service standards, and help improve daily operational performance.
Why Join Us?
Mid-Level Management Opportunity
Develop your management career within a professional Glasgow-based business services company.
Competitive Compensation
Receive a realistic annual salary aligned with mid-level quality improvement and operations roles in Glasgow.
Professional Service Environment
Work in a structured setting that values accuracy, organisation, consistency, and dependable service delivery.
Meaningful Business Impact
Help improve internal processes, strengthen quality standards, and support continued business growth.
Key Responsibilities
- Manage quality improvement activities, workflow reviews, and service performance tracking
- Coordinate with internal teams, suppliers, vendors, clients, and business partners
- Monitor documentation accuracy, process updates, service standards, and operational reports
- Support issue resolution, corrective actions, and continuous improvement initiatives
- Prepare reports, performance summaries, meeting notes, and improvement recommendations
- Assist with team coordination, resource planning, and quality-related training support
- Ensure activities follow company procedures, timelines, and quality expectations
What We Are Looking For
Experience
- Experience in quality management, process improvement, operations support, supplier coordination, business services, or service delivery
- Previous team coordination or supervisory experience is preferred
- Experience working with vendors, quality systems, internal teams, or operational reporting is an advantage
Skills
- Quality improvement management
- Process review and workflow coordination
- Supplier and stakeholder communication
- Reporting, documentation, and performance tracking
- Issue resolution and corrective action support
- Strong organisation, communication, and problem-solving skills
Education
- Bachelor’s degree in Business Administration, Operations Management, Quality Management, Engineering, Supply Chain Management, or a related field is preferred
- Professional certifications in quality management, Lean Six Sigma, operations management, project coordination, or service management are an advantage
Pay: £42,000.00-£67,000.00 per year
Benefits:
- Company events
- Company pension
- Health & wellbeing programme
- Private dental insurance
- Private medical insurance
Work Location: In person
