Reporting To: Training Manager
Main Purpose
To support the development of staff knowledge, skills, and competencies by coordinating and delivering high-quality training programmes across the organisation.
The Health & Social Care Trainer will design, deliver, and evaluate learning initiatives to ensure employees are equipped to provide safe, effective, and person-centred care in line with organisational standards, CQC requirements, and best practice.
The post holder will play a key role in induction, mandatory training compliance, and promoting a positive culture of continuous professional development.
Skills, Knowledge & Qualifications
Essential
- · Experience delivering training, coaching, or supporting learning in a workplace setting
- Strong communication and presentation skills
- Good organisational and administrative skills
- Ability to engage and motivate learners
- Good IT skills, including Microsoft Office and learning management systems
- Commitment to continuous professional development
- Ability to build positive relationships with managers and staff at all levels
- Ability to analyse training data and identify trends
- Strong facilitation and coaching skills
- Ability to manage competing priorities and workloads
Desirable
- Level 3 Award in Education and Training (or equivalent), or willingness to work towards
- ·Qualification in Health & Social Care
- Experience working within the health and social care sector
- Full UK driving licence
Key Responsibilities
1. Training Delivery
· Deliver engaging and effective training sessions to staff across the organisation
· Facilitate classroom-based, virtual, and one-to-one learning sessions
· Adapt training methods to meet different learning styles and needs
· Deliver mandatory and specialist training programmes, including positive behaviour support, freedom to speak up, positive common language.
· Promote a positive and inclusive learning environment
2. Induction and Onboarding
· Coordinate and deliver induction programmes for new employees
· Ensure new starters complete mandatory training within required timescales
· Support managers in embedding learning into practice
3. Training Design and Development
· Design and update lesson plans, presentations, and learning materials
· Ensure content reflects current legislation, company policies, and best practice
· Support the development of mandatory and role-specific training programmes
· Conduct observations of practice and competency assessments where required.
· Work with managers to identify learning gaps and support improvement plans
4. Training Coordination and Administration
· Schedule training sessions and manage venues, equipment, and materials
· Maintain accurate training records and reports
· Monitor mandatory training compliance and follow up with managers
· Administer the organisation’s learning management system (e.g. Care Skills)
5. Evaluation and Quality Assurance
· Assess learner understanding through quizzes, observations, and feedback
· Evaluate training effectiveness and recommend improvements
· Produce reports on attendance, completion, and outcomes
· Support quality assurance processes and maintain training records in accordance with awarding body and organisational requirements.
6. Staff Development Support
· Provide coaching and practical guidance to staff and managers
· Promote continuous professional development and career progression
· Respond to training-related queries and requests
7. Compliance and Regulatory Standards
· Ensure training aligns with CQC requirements, safeguarding standards, and organisational policies
· Maintain knowledge of current legislation and sector best practice
· Support inspection readiness through robust training compliance
· Monitor training compliance against organisational targets and escalate concerns where compliance falls below required standards.
8. Professional Standards
· Maintain confidentiality and uphold GDPR requirements
· Promote equality, diversity, dignity, and respect
· Attend meetings, supervision, and relevant training
· Undertake any other reasonable duties within the scope of the role
· Support organisational change initiatives through training, coaching, and communication.
Performance Expectations
· Training is delivered to a high standard and meets organisational needs
· Mandatory training compliance is maintained
· New starters complete induction effectively
· Staff demonstrate improved knowledge, confidence, and competence
· Training records are accurate and up to date
· Positive feedback is received from learners and managers
Working Arrangements
- Office-based with regular travel to services
- Flexibility to support occasional evening or weekend training delivery, given the nature of a 24-hour care service
- Occasional early morning or evening sessions may be required
Additional Information
This job description outlines the main duties and responsibilities of the role and is not exhaustive. Duties may be amended in line with organisational needs.
- The organisation reserves the right to review and update this job description as required
Pay: £25,000.00-£28,000.00 per year
Work Location: In person
